Handyman Connection - Akron

Irvin was fantastic! He was very friendly and efficient. The work was completed quicker than anticipated and all the work was done with high quality; and at a fair price. I would highly recommend Irvin with Handyman Connection. I will definitely utilize their services in the future. Thank you very much!

No call back.

Not completed. Never contacted back.

unknown

He removed a piece of the subfloor and found there was no damage to the wood floor under it.

.

unknown

.

unknown

I had two confirmations via E-mail for my appointment and the contractor never showed nor called me to let me know he would not be there.  Very unprofessional!

The handyman did good work. Everything looked sturdy.

About 2 months later, my neighbor told me the handyman let him in to look around. I feel like this is a breech of my trust. I tried to call Handyman Connection and their receptionist would refuse to give me her name and asked why I took so long to give them a call. They told me the owner is on vacation and he can get back to me in about a week. 

unknown

Sam arrived within a few days of initial request to provide an estimate for the work, and completed the work same day. He was very professional and efficient, and cleaned up after completing the work. We have already hired this company for another job in a few weeks.

Work was timely, done professionally, and Kevin provided daily updates.  Results were very professional.

Lately, we have been having problems scheduling them to do additional work.  They seem very busy and don't have very good follow up from the front office to make sure the customer is happy.  It has been disappointing. 

Once they are on the job, everything goes well

it went pretty good - the gutters have held up through lots of snow and ice.  i have a steep pitched roof and the old ones were not installed correctly and pulled away.  the new one looks great.  there was one small issue that i fixed myself.  nothing that would keep me from using them again.

I live out of state and have a rental home that needed a handful of things done before new tenants moved in.  I met with Jason and went over everything I needed.  I chose to just buy 8 hours of handyman services for $399.  For the day, he patched and repaired ceiling plaster, patched and repaired a wall, installed a new exhaust fan in the bathroom, and installed a new garbage disposal.  I purchased the materials myself and just paid labor.  I was very pleased with the price and quality of work.  I would use them again.

unknown

Job was completed.

Horrendous experience

Signed contract to have provider install tin back splash in kitchen on June 10th.  Work was to be done 6/17 but they called the day before and said their truck had broken down and no date could be given to re-schedule,  I found this odd since I had all the supplies and contractor only needed hand tools; a car would have sufficed.
Finally called 6/23 and  said they'd be out the next day.  I told Dave at the office that we did not want the work to be performed on our new granite island because 1)  we had never used their services before and 2)we recently had a contractor do damage to our house and refuse to accept culpability for it and 3) we have a right to protect our costly investment!
Contractor showed up 6/24 (ten minutes late) with an assistant.  As he was setting up I asked a simple question and he instantly got mad, stared at me for 5 minutes and finally said, "I'll show my self out" and walked out the door! I was astounded.  Although the assistant apologized, my calls to the office went unanswered so I can only assume they condone this type of behavior. Since I was paying for this service I believe I deserve respect no matter how stupid the contractor thinks my question is. This type of behavior is totally unprofessional and unethical; the main office is no better.
Well the jokes on Handyman Connection-I found a local guy who was 50% cheaper, did a wonderful job and was very pleasant to work with. That being said, I wouldn't hire Handyman Connection (of Akron) to change a light bulb!

I was really happy with the quality of the work performed and the timeliness of the work.  I just moved to Akron so I didnt know anyone who could refer me to a handyman.  Handyman Connection sent over someone VERY qualified and he did a FABULOUS job.

unknown

I called from out of town and from start to finish everything was handled in the best possible way.
Will be using these guys for all the work that I need done on our home.

Will and Doug came by and installed the hardwood flooring and did a wonderful job. They were both very respectful and professional.

William Davis and Doug came to our home and did a great job of installing the Travertine floor and trim.

William came by and did an excellent job of cutting the stone on the fireplace.