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Geek Squad - Best Buy

3.5(
10
)
Computer Repair, Appliance Sale, TV Repair,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 3
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    Assorted photos uploaded by Geek Squad - Best Buy

Reviews
3.510 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
10%
3
10%
2
0%
1
30%
Write a review

Filter reviews by service

Showing 1-10 of 10 reviews
Margaret H.
Sep 2015
5.0
Computer Repair, TV Repair
Yes, I recommend this pro
$29
unknown
Laura B.
Dec 2014
5.0
Computer Repair
Yes, I recommend this pro
unknown
ZACH L.
Nov 2013
1.0
Computer Repair
$35
They are terrible. The whole thing is a scam. There are plentiful small shops that repair computers everywhere run by actual people that know about computers. Check Angie's List or a reliable review site and find a real computer repair place. The scam is to get you to agree to pay them $35 to have them send the computer to their repair facility, where you will wait a long time, until finally they come back with an unbelievably inflated repair cost - which may no fix the problem you are having. Either way, they make $35 and you get to wait, and wait, and wait - both for the repair and then when you go try to pick up the "repaired" product. They were unable to determine the source of two of the computers problems and they wanted well over $200 to replace the faulty CD drive, which I just realized is an easy plug in and available today on Ebay for $23.99.
Patti W.
Aug 2012
3.0
Computer Repair

Unfortunately, not good.
Delores Kay M.
May 2012
5.0
Computer Repair, Appliance Sale
Yes, I recommend this pro
I like them the best. My computer was not getting turned on. I took it to them and they fixed it for no charge at all. I like them.
Delbert C.
Mar 2012
5.0
Computer Repair
Yes, I recommend this pro
$3,000
Store staff was excellent as were the Geek Squad overall. Very helpful and informative.
Richard A.
May 2011
4.0
Computer Repair
Yes, I recommend this pro
$200
It seems to be working okay now.  They usually get the job done, but they are slow and over priced. If I had an alternative I probably wouldn't use them.
Kathy L.
Apr 2009
5.0
Computer Repair
Yes, I recommend this pro
$70
The Geek Squad at Best Buy were wonderful. The technician was very nice to me. Whenever I have computer problems, I plan on taking it to the Geek Squad. I will continue to use their services in the future.
AARON G.
Sep 2006
1.0
Computer Repair
On two separate incidents over a one year span I've attempted to purchase software from this store that was advertised in their Sunday paper inserts. They didn't have the software in stock the first time and this most recent time they would not honor the ad price. I wanted to purchase the Zone Alarm Internet Security Suite. Total frustration in dealing with a teenage boy that had no clue about the product. The picture in the ad was slightly different then the actual packaging so he insisted it wasn't the same product and he would not over ride the outdated database info to honor the sale price. Zone Alarm only offers one Internet security suite. Anyone can verify that on their website and this kid manager wouldn't even do that.
WILLIAM D.
Jan 2006
1.0
Computer Repair
$261
THE REPAIRS WERE NOT DONE. I HAD MORE ERRORS THAN BEFORE. I RETURNED IT TO THE STORE 6 TIMES & THEY WANTED TO CHARGE ME MORE MONEY TO BACK UP THE COMPUTER AGAIN, EVEN THOUGH THEY DID NOT REPAIR IT CORRECTLY THE FIRST TIME. THEY WERE EXTREMELY UNPROFESSIONAL & UNHELPFUL.

Licensing

Bonded
Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 3.5 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Contact Information

96 Rothrock Rd, Akron, OH 44321

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