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E-Z ACCEPTANCE Builders Inc.
Founded 1998 • With Angi since June 2010
Business Details
Phone Number
Address
2110 Copley Rd.
Akron, OH 44320
Description
Verified Reviews
03/25/2016
Kenneth W.
Description of Work
Work not completed, still in progress. Money was paid. Check again later.
Category remodeling
12/07/2015
Hobson H.
We had a leak after the work was completed. The company failed to follow up on the problem that he was made aware of. Due to the negligence, I was tremendously inconvenienced and have been for the past several months. I had minimal access to the kitchen, bathroom, and dining room due to the massive leak soon after. The estimate was never broken down either. I still have some concern with continuing any business relationship with this company.
Description of Work
They did replace a storm door in my kitchen. They prepared the bathroom and kitchen flooring for the replacement needed.
Category home remodeling
08/19/2013
Curtis B.
They completed the job in 7-10 days and they did a good job. However I had to finance through their bank and they had to run my credit again and they charged me 6% interest. Later I wanted something else done and they said they would have to run my credit a second time. I wouldn't use them again because of the credit company that I had to use with them.
Description of Work
They waterproofed my basement, and blew installation in my attic.
Category basement waterproofing
Service Provider Response
Mr. (member name rmeoved), first of all I'd like to thank you for taking the time to review our company. Our customer reviews are both needed and encouraged. We apologize for any inconvienance that we may have caused you. The reason that you were asked for a second credit check is due to the fact that it was actually over 6 months between the original job being completed and your inquiry for the second. We all know that alot can happen in 6 months. Please do not take it personal, that is just the protocol. We really appreciate your business, and hope to hear from you in the future.12/07/2011
Gayle C.
Horrible! Customer service was horrible.
Description of Work
Ordered 4 doors in March. Service not complete as of 9/13/2011. Two door up.
Category doors
Service Provider Response
Dear [Member name removed], I would like to say that you are absolutly right, and there is no excuse for the past events. I would like to let you know that we do pride ourselves in making our customers happy, and doing so in a timely manner. We have undergone several major changes within our company including but not limited to, the customer service department as well as the program directors department. We do apologize for any inconvienance that our company may have caused you.09/14/2011
Gloria F.
EZ Acceptance came out and was just making up figures as he was going along. He wouldn't write anything down for a written estimate. They pulled my credit report prior to coming to my home so they knew I had a home equity loan open on my home. I feel that he was just making up figures because he knew the amount that I had. They are not professional, I still do not have a written estimate and they have never called me back. He wanted me to sign papers that day that he was at my home without the estimate, examples of their work or references. I wouldn't ever recommend this company to anyone else.
Description of Work
I called for an estimate because I wanted to get my kitchen fixed from another remodeling job.
Category remodeling
Service Provider Response
Dear [member name removed], I want to let you know that we do take full responsibility for our mistakes. I can understand your anger and dissappointment. We have made several changes to our team in the past 2 years, and we are very sorry that you have had such a negative experience with our company. We have had a few different program directors in the past, that we have terminated due to circumstances like yours. We have finally created a great team and we are not afraid to admit that we have made mistakes in the past, but I assure that the team we have created has learned from those mistakes. Again we apologize for any inconvienance that this may have caused you.Other local Pros in your area
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Offers Coupon
Business Highlights
Emergency Services OfferedService Categories
Licensing
Services Offered
Vinyl Siding, Windows, Doors, Roofing, Kitchen, Remodeling, Bathroom Remodeling, Kitchen & Bath Refacing, Basement Waterproofing, Porches & Decks, Gutters & Downspouts, Hail & Wind Damage Claim
Services Not Offered
lanscaping, asphalt
Frequently Asked Questions & Answers about E-Z ACCEPTANCE Builders Inc.
How is E-Z ACCEPTANCE Builders Inc. overall rated?
E-Z ACCEPTANCE Builders Inc. is currently rated 2 overall out of 5.
What days are E-Z ACCEPTANCE Builders Inc. open?
E-Z ACCEPTANCE Builders Inc. is open:
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:30 AM - 12:30 PM
What payment options does E-Z ACCEPTANCE Builders Inc. provide
E-Z ACCEPTANCE Builders Inc. accepts the following forms of payment: Check, MasterCard, Visa, PayPal, Financing Available
Does E-Z ACCEPTANCE Builders Inc. offer free estimates?
Yes, E-Z ACCEPTANCE Builders Inc. offers free project estimates.
Does E-Z ACCEPTANCE Builders Inc. offer eco-friendly accreditations?
Yes, E-Z ACCEPTANCE Builders Inc. offers eco-friendly accreditations.
Does E-Z ACCEPTANCE Builders Inc. offer a senior discount?
No, E-Z ACCEPTANCE Builders Inc. does not offer a senior discount.
Does E-Z ACCEPTANCE Builders Inc. offer emergency services?
Yes, E-Z ACCEPTANCE Builders Inc. offers emergency services.
Are warranties offered by E-Z ACCEPTANCE Builders Inc.?
No, E-Z ACCEPTANCE Builders Inc. does not offer warranties.
What services does E-Z ACCEPTANCE Builders Inc. offer?
E-Z ACCEPTANCE Builders Inc. offers the following services: Vinyl Siding, Windows, Doors, Roofing, Kitchen, Remodeling, Bathroom Remodeling, Kitchen & Bath Refacing, Basement Waterproofing, Porches & Decks, Gutters & Downspouts, Hail & Wind Damage Claim
Are there any services E-Z ACCEPTANCE Builders Inc. does not offer?
lanscaping, asphalt