Dyer Solutions LLC

Travis was extremely knowledgeable and helped us with the process of redoing our roof. I am leaving this review about a year after the original install. This weekend we had a small leak due to something outside of Travis’ control. He showed up to our house on a Sunday, got up on our roof and took pictures and explained exactly what happened. He fixed the issue and told us to call him immediately if we noticed any other problems. Travis stands behind his work and I was so impressed he came out so quickly to help us. I highly recommend him.

In the spring of 2021, Dyer Solutions was hired to replace soffit and fascia as part of an insurance claim. He changed the angle of the soffit without consulting me first which resulted in holes being made in my existing siding. It also resulted in the top of my window frame to be inside the soffit. He then had to add additional pieces because the soffit didn’t line up going around the house. The soffit was cut very unevenly and was hanging down in several places and it was very dirty. The fascia was overlapped in the wrong direction and the corners of the trim and fascia had large gaps and were filled with quite a lot of silicone. In the peaks, the trim did not meet properly. He also added some ugly bent pieces to where my peak meets the roof. After getting started and removing my gutters, he stopped to work on another job and without gutters, my basement flooded twice. Since he already had the check from the insurance company. I asked him to return the money because maybe this job was too hard for him. He insisted that he would make it right, but things did not get better. He had a spouting company come out before he installed the fascia so I had them leave because I didn’t want the new gutters to have to be taken off and put back on. I finally told him to get out and that I would have to pay another company to redo the horrible job he was doing. My house is finally fixed by another company, but unfortunately, because of the holes he put in the siding I couldn’t afford to have it back to how it was originally. He refuses to return any of the money and he even insisted that I still owe him money.