DONAMARC WATER SYSTEMS CO
About us
16 EMPLOYEES. OCCASIONALLY USES SUBS TO ASSIST IN EXCAVATION. COST DETERMINED BY THE JOB. NO TRAVEL CHARGE WITHIN A 25 MI RADIUS OF STORE. ANGIE'S LIST MEMBERS ASK ABOUT 2% DISCOUNT ON SERVICE. CANTON PH.: 330-494-8366.
Business highlights
42 years of experience
Services we offer
COMMERCIAL & RESIDENTIAL. WATER SUPPLY & TREATMENT. DRINKING WATER SYSTEMS. WATER PURIFIERS. REVERSE OSMOSIS. BOTTLED WATER. WATER SOFTENERS. SALT DELIVERY. CHLORINATORS. IRON FILTERS. FILTRATION SYSTEMS. WATER WELL DRILLING. WELL PUMPS & PRESSURE TANKS.
Accepted Payment Methods
- CreditCard
Reviews
4.726 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 4% | ||
| 4% | ||
| 0% | ||
| 4% |
Showing 1-25 of 26 reviews
Kathrynn C.
Oct 2017
Donamarc was one 3 estimates that we received to replace our well pump. Given the age and condition of the pump, we received estimates between $1,200-$8000.00 - if the pump was not able to be retrieved and replaced, a new well would have to be drilled. Donamarc had someone out to investigate the problem the same day, and their higher estimate was $1,000.00 less than the others. After we decided to go with Donamarc, they had a crew out within a few hours. Mike and his crew were amazing, very professional, pleasant and respectful. They not only replaced the pump, they did it quickly an efficiently. They did have to come back a second day to update the electrical, but left us with running water and on day 2 were in and out in under an hour. I have already recommended them to some friends.
Response from DONAMARC WATER SYSTEMS CO
"Thank you for your great feed back! We'll be sure to share this with our team members who were on your job. Thank you also for recommending us to your friends. Please let us know if there is additional we can help you with."
Judith W.
Sep 2017
(See above)
Response from DONAMARC WATER SYSTEMS CO
"Thank you for your good words! We love to hear reports of when people experience great pressure - especially when they never had it before. We will share this with our service team. Thank you for your business and please reach out to us with any questions or issues that may arise. - Brandon Mantel, President."
Chris V.
Nov 2016
Very good guys. Installation looked good and we have had no problems since installation 4 months ago.
RICK Z.
May 2016
I have been using them for approx. 7 years for maintenance on my well pump system (pump, softener, neutralizer, etc). They have replaced the pump, the bladder tank, the neutralizer system, and they perform annual check ups. They are very professional, courteous, prompt, etc. Excellent work. I will continue to use them in the future.
Robert G.
Jan 2015
unknown
Response from DONAMARC WATER SYSTEMS CO
"Thank you for your trust in our company. I remember your job had some interesting sized piping inside the cistern which required an extra step. Thank you for your patience with that. We appreciate your complementary words. I'll be sure to share your note with the techs on your job."
Timothy H.
Dec 2014
unknown
Response from DONAMARC WATER SYSTEMS CO
"Thank you for your kind words. We are grateful for the opportunity to install your water softener. Please let us know if any questions or issues arise. - Brandon Mantel"
Caprice S.
Jun 2014
They came and did inspection and gave estimate then came back and put in new tank couple days later! They would've done work next day if I wanted! Very professional. Will definitely use again!
Cindy K.
Jun 2014
unknown
Pam R.
May 2014
unknown
Betty B.
Nov 2013
Very professional took time to educate us of what to do to keep the tank in good running order something the original provider never told us!
Jill W.
Aug 2013
He was real informative on trying to explain to me what they were doing. One day when my water wasn't running the lady in reception told me to pull out the plug from my well pump and plug it back so I could get the water to start.
John S.
Feb 2012
The workman was going to try and fix the old part but couldn’t so he came back and brought the new one. This seemed to fix the problem. So I paid them and afterwards I looked over the system and noticed that he left a bypass valve partially open (it connects hard water to soft) which causes an increase in pressure. The bypass was supposed to be closed, so when it was closed the water pressure returned to the way it had been before he came. I made a second appointment, and they came back out and cleaned the pipes. This however added another $135.00 to the bill which totaled up close to $500. The part we put in didn’t even solve the problem in the first place. The pipe was getting plugged and only needed to be cleaned. The work was good, but I ended up paying for a part and extra service charge that I didn't need.
David A.
Feb 2012
We liked their services. The only problem we had was when they were to put bleach in the well and have it tested. When it was tested, it did not pass. We had to pay to have it done again. We just don't believe that they did the chlorine test properly.
Paul H.
Sep 2011
The technician arrived as scheduled and I showed him the 3 things that needed attention. He checked the water qualilty from the reverse osmosis system and changed the pre- and post-filters. He showed me how to change them myself which I apreciated. The old well cap was cracked and was replaced with a new one. My house is old and has seen every type of plumbing that has ever been used. The old pipe between the pressue tank and the water softener was partly plastic pipe with hose clamps and partly galvanized. The galvanized pipe had started to leak and corrode. The technician replaced all of the old pipe with copper and part of the copper pipe to the softener to straighten the connection, which he didn't have to do. There was a galvanized "T" to an outside water fawcett and he was able to reconnect the new piping to the old galvanized line, which often times is very difficult with old pipe. The finished job was neat and will undoubtedly out last me. I very much appreciated his extra effort.
JENNIE N.
Jun 2011
They are very personable and professional, and they knew what they were doing. I would recommend them. Their price was reasonable for what they had to do.
Jacquelyn B.
Aug 2010
They were very knowledgeable. The man who came was the one who owned the company. We had two other companies come before them and they were not able to solve our problems. He was the only one who told us that we had to re pressure our well pressure tank every year. He told us how to do it.
JOSEPH R.
Aug 2009
Awful. Horrific. A service nightmare. I'd rather live with dirty well water than let Donamarc touch my system.
Response from DONAMARC WATER SYSTEMS CO
"We appreciate the opportunity to respond to our customer’s problem. The service provided was dependent upon the customer to complete the work. The water softener was correctly bypassed in order to do the work the customer hired us to do. We always hope that the instructions we leave behind will help to eliminate confusions or other problems. In this situation, the customer didn't hire us to flush the well after we sanitized. This would require a separate trip and most homeowners opt to do the flushing themselves. When the customer called up, we apparently correctly assumed that he hadn't turned the valves into the correct position. Since we hadn't originally installed his softener, we were relying upon verbal communications to the best of our ability. We were more than willing to come right out, but since it wasn't an error on our part, and the customer was really asking for extra service, we were right to advise him of a cost for a tech to come out. This is why we tried to help the customer over the phone. We will continue to work on clarifying these instructions with our customers."
LEE L.
Jun 2008
They are very personable people. They were extremely professional and are greatly experienced. Their entire staff are a great bunch of people.
BYRON O.
Mar 2008
Went well.
David R.
Jan 2008
It went very well. I just bought this house and wanted an expert to explain the chlorinator and filtering systems (i.e., to educate me) and to ensure the system was working as it is supposed to. Don came out on time, and did a great job in taking his time to explain everything to me and test the water. I was impressed when he told me that the chlorinator and filter might not even be needed. Only when I pressed him on options for more water pressure and water treatment did he explore some of the products and services they offer. He encouraged me to live there for awhile, bypass the chlorinator and/or filter, and see how the water turned out. Then, if I wanted or needed something, to call them. I plan on calling them about the poor water pressure and maybe more.
ERIC K.
Oct 2006
Working with Donamarc was a pleasure. Jeremy was our service professional who was extremely knowledgeable, courteous and clean. I found Donamarc on Angie's list as already highly rated, so based on my experience with other service companies, I decided to give them a try. I scheduled an appointment within 1 day and spoke with an operator who was nice and knew what she was talking about. Jeremy arrived and quickly diagnosed the problem. Our greensand filter was not functioning properly which was causing odor and staining in our sinks. Jeremy attempted to recharge the greensand media onsite, but it was so clogged that he had to take it back to his shop to power wash the old, compacted greensand out. This took extra time and required him to come back out late to reinstall it. Jeremy took the time to explain exactly what he was doing and why it needed to be done. He even encouraged me to watch him work so that he could explain the easy stuff so that I could perform it in the future. THANKS.
Harriet R.
Aug 2005
REMOVED OLD SYSTEM AND PUT IN NEW SYSTEM. GOT IT ALL DONE IN ONE DAY. VERY PLEASANT, VERY NICE PERSONALITY. EXTREMELY KNOWLEDGEABLE. HE IS THE SON OF THE OWNER.
FRED B.
Aug 2005
GREAT COMPANY TO DEAL WITH. FAST SERVICE WHEN I HAD A MAJOR PROBLEM WITH MY WELL. ALLAN WAS VERY INFORMATIVE DURING HIS ASSESSMENT VISIT. INSTALLERS WERE GREAT AS WELL.
ELAINE D.
Jul 2004
THEY WERE PUNCTUAL AND PROFESSIONAL. THEY HAD A GOOD SALES PROCESS AND GOOD INSTALLERS. THEY ADVISED THAT THEY DO NOT OFFER A DISCOUNT, THOUGH I HAD HEARD OTHERWISE.
ANITA G.
Aug 2002
VERY HELPFUL TO US WHO HAVE MOVED INTO A HOUSE FOR A WELL & SOFTENING SYSTEM. THEY EXPLAINED HOW WE COULD DO MUCH OF THE WORK OURSELVES IN THE FUTURE.
Licensing
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FAQ
DONAMARC WATER SYSTEMS CO is currently rated 4.7 overall out of 5.
DONAMARC WATER SYSTEMS CO accepts the following forms of payment: CreditCard
No, DONAMARC WATER SYSTEMS CO does not offer free project estimates.
No, DONAMARC WATER SYSTEMS CO does not offer eco-friendly accreditations.
No, DONAMARC WATER SYSTEMS CO does not offer a senior discount.
No, DONAMARC WATER SYSTEMS CO does not offer emergency services.
No, DONAMARC WATER SYSTEMS CO does not offer warranties.