Cotter Moving & Storage Co

Awful customer service and careless movers. They will not take responsibility for anything of yours that they break due to a lack of concern and care on how THEY pack in into their trucks. If anything goes wrong you better know immediately before you sign anything. A tip for anyone that’s desperate enough to use this joke of a business, force the movers to wait around for a few hours until you plug all your electronics in and make sure they work. While you’re at it you should probably record yourself moments before they move anything, plugging in all of your electronics in making sure it all works too. Because when the screen your $2,000 TV gets damaged BECAUSE THE MOVERS LET IT BREAK IN THEIR TRUCK and no longer works at all, they’ll offer you $57 and a middle finger to replace it because you don’t have proof that it wasn’t broken before and that you aren’t just moving a broken TV for fun. And to respond to the thoughtless, copy and paste customer service “We’re sorry about your experience and hope you give us a chance in the future” response I’m sure you’ll reply to this with, no you absolutely don’t care about your customers. You overcharge for mediocre service, reckless packing of other people’s belongings and god awful customer service from someone who sounds like they’d rather be anywhere else than working the phones for your terrible business.

I had planned to pack more myself, but the Cotter packers finished what I was unable to complete. All of the Cotter personnel were extremely professional. Their helpful advice during the move was particularly appreciated. They arrived promptly both at my home and the destination. Cost was within the GUARANTEED estimate which was important to me.

We are very happy with or experience. I could not imagine having to move all those things myself.

Everything was done extremely well, nothing broken. Very friendly, obliging movers.

Very professional and did a very good job. They are the best movers I have had. I would recommend them.