Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
About us
75 Employees. No subs. Cost is determined by the job. Travel Charges apply. Service Fees apply.
Business highlights
79 years of experience
Services we offer
Service, sales & installation of water softeners & water coolers.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Reviews
4.642 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 14% | ||
| 7% | ||
| 0% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 42 reviews
Brigitte B.
Apr 2022
Tested the water which showed rust, cholorine, hardness, and other impurities. Installation was quick and clean.
Sharon W.
Jul 2019
Used them before and my husband was very happy with the service..
Emily C.
Nov 2017
The Tech came out and in less than a half hour had it working and our water has been great ever since!
Sandra W.
Oct 2017
They were very professional and explained well how the system works
Michael P.
Sep 2017
Arrived on time and did a good job.
Scott P.
Aug 2017
Great salesman, even better installer. Love this company in canton!
Response from Clearwater Systems
"Thank you for giving us the opportunity to earn your business. Please feel free to contact us anytime you have questions or concerns. We are here to help!"
Sharon W.
Jun 2017
My husband was here when the serviceman came and was very impressed by the man's work, attitude, and professionalism. Also, my husband commented on what a "really nice guy" the serviceman was. We will definitely use Clearwater Systems again! The price was very reasonable and the service man happily accepted our Angie's List coupon!
Response from Clearwater Systems
"Thank you for giving us the opportunity to earn your business. Please feel free to contact us anytime you have questions or concerns. We are here to help!"
Karen T.
Mar 2017
The service people arrived on time. They had to replace our whole system. Our pump room is old and yucky. They just went to work tearing out and putting in the new. There was no clean up for us to do!
Patrick B.
Mar 2017
Went fine, very professional technician.
Greg B.
Feb 2017
I would use them again.
Mary K.
May 2016
unknown
Jason R.
Mar 2016
unknown
Peter M.
Feb 2016
Did not have part the first trip, had to reschedule for a week later. Both techs were friendly and professional. Cost was a bit high for a small plastic piece but it did fix the leak. I was expecting them to recommend a whole new unit, but I was pleasantly surprised when they said the repair should do the trick.
Norma R.
Feb 2016
Installers called ahead, were promt, clean, professional , very nice, explained what they were doing, showed us how to use the equipment, did more than what they had to. Cleaned up afterwards especially the floor, making sure nothing was left.
Charles W.
Feb 2016
unknown
James K.
Jan 2016
Excellent!, my technician Steve G, made it clear that he wanted to insure my satisfaction with the work done. He consulted with me on the layout of the system in the limited space available for the best ease of service and access. He did a nice job, and cleaned up, was very polite, attentive, and professional. I highly recommend their service, even if on the high side price wise...
Jean G.
Jan 2016
Old water softening system began operating irradically. Clearwater tech came out said new system recommended. Tested water. Provided estimate. Within 1 week, Dave came out and put in new system. Works great but pricey.
Suzanne F.
Oct 2015
The sales rep, Mary, came on Oct. 2 to assess our water system needs and recommend a replacement for our 25 year old Kinetico water softener. She was great to work with...knew the product well, was considerate of our needs, answered all of our questions, We ordered a new unit. Mary scheduled the installation before she left. Mike arrived on time to install the unit. He explained what he was going to do and spent about two hours removing the old unit and installing the new one. Before he left, Mike taught us about the unit and answered our questions. Very nice guy, very professional.
Joseph J.
Aug 2015
unknown
Daniel L.
Feb 2015
I had a very good experience when Terra came to my place, as she did the appropriate water testing, and was very honest and ethical in recognizing that the softener still works, unlike the technician that did the testing at the first appointment.
Based on experiences like the one I had with the technician the first time, it is difficult to trust companies these days. Thus, my advice to customers is that they conduct thorough research before deciding to sign a contract or hire a company for their services.
I will update the question about quality once my equipment is in place.
Based on experiences like the one I had with the technician the first time, it is difficult to trust companies these days. Thus, my advice to customers is that they conduct thorough research before deciding to sign a contract or hire a company for their services.
I will update the question about quality once my equipment is in place.
Joe C.
Jan 2015
unknown
Response from Clearwater Systems
"Dear I want to personally thank you for trusting our company with your family’s water. My family started our business in 1946 and our business and reputation has been built on referrals that come from always satisfying our customers. We will work hard to earn the right to ask you to also feel good about referring us one day. Thanks again. Sincerely, Richard Abel President"
Eric A.
Dec 2014
Ray came out to perform service on my water softener system. Basically, I needed to understand that the settings were set appropriately for our water usage, and know wether it was doing its job. I had not had it checked since we moved into this house a couple of years ago. He adjusted the settings according to our usage and family size, ensured that the unit was functioning, tested the water, and added 2 bags of salt. He was very professional & friendly throughout, answering all of my questions. He did suggest that we should replace the unit in the not-too-distant future, as ours is almost 20 years old now. So he gave me a couple of options and quotes, but was not pushy about it at all, which I personally appreciated. Very pleased with the service.
Response from Clearwater Systems
"Dear, (Member name removed), I want to personally thank you for trusting our company with your family’s water. My family started our business in 1946 and our business and reputation has been built on referrals that come from always satisfying our customers. We will work hard to earn the right to ask you to also feel good about referring us one day. Thanks again. Sincerely, Richard Abel President"
Cathy B.
Sep 2014
It went very well.
Response from Clearwater Systems
"Dear [Member Name], I want to personally thank you for trusting our company with your family’s water. My family started our business in 1946 and our business and reputation has been built on referrals that come from always satisfying our customers. We will work hard to earn the right to ask you to also feel good about referring us one day. Thanks again. Sincerely, Richard Abel President Clearwater Systems. Inc."
Ralph J.
Jul 2014
Everything went fine.
Response from Clearwater Systems
"Dear I want to personally thank you for trusting our company with your family’s water. My family started our business in 1946 and our business and reputation has been built on referrals that come from always satisfying our customers. We will work hard to earn the right to ask you to also feel good about referring us one day. Thanks again. Sincerely, Richard Abel President Clearwater Systems/Kinetico"
Bart D.
Jun 2014
unknown
Response from Clearwater Systems
"Clearwater systems is sorry for the misunderstandings. Service calls are run normally in 2 to 3 days i am not sure why you were quoted 3 weeks. The equipment you have is from 1983 and while we could have fixed the equipment it is our experience that replacement would have been a better option at this time. Suggesting that it would be in your best interest to replace is not out of the ordinary. Again we are very sorry for any inconvenience this may have caused you. I would look forward to earning your buisness for another 30 years should you need Clearwater Systems. Ken"
Licensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Clearwater Systems is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 2:00 PM
Clearwater Systems accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Clearwater Systems offers free project estimates.
Yes, Clearwater Systems offers eco-friendly accreditations.
No, Clearwater Systems does not offer a senior discount.
No, Clearwater Systems does not offer emergency services.
No, Clearwater Systems does not offer warranties.
Clearwater Systems offers the following services: Service, sales & installation of water softeners & water coolers.