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BIG TOM'S PLUMBING &DRAIN

About us

DBA: AKRON BIG TOMS DRAIN SERVICE INC, BIG TOM'S DRAIN, BRYSON PLUMBING. ADDITIONAL CONTACTS: LORETTA FARKAS & RETTA SCHUELLER.

Reviews
5.027 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%
Showing 1-25 of 27 reviews
Daphne D.
Jul 2020
5.0
Yes, I recommend this pro
I was very pleased with their work and attitude- very professional! ?

Joseph F.
Jul 2017
5.0
Yes, I recommend this pro
$80
He said it was working well.

Carolyn S.
May 2017
5.0
Yes, I recommend this pro
They are excellent. Two other plumbers said they needed to dig up our yard to fix a plumbing issue. We called Big Tom's and they advised making a hole in the side of the concrete and connect it to the downspout. It cost $200 instead and it worked just fine. We have found them to be very reliable and trustworthy and we would highly recommend them.

Wayne P.
Nov 2016
5.0
Yes, I recommend this pro
$130
They were very timely, very polite, and very fast. Work done well and the price was good.

Sid S.
Feb 2016
5.0
Yes, I recommend this pro
$145
It went well

Susan H.
May 2015
5.0
Yes, I recommend this pro
$200
unknown

Sharon M.
Apr 2015
5.0
Yes, I recommend this pro
$700
Prompt and did a nice job cleaning up after work was done. Very satisfied with the service.

MARY L.
Oct 2014
5.0
Yes, I recommend this pro
$130
He was really good. He showed up on time. He was very polite and knowledgeable. He did a great job. Price-wise he was very good. I would definitely recommend him.

CHERYL Y.
Sep 2014
4.0
Yes, I recommend this pro
$125

They have been my choice for all plumbing issues for years. It's awhile, few years, that I've had a need for their services. 

 They were referred to me by my mom some time in the 90's.  She nor I have never have had any complaints.

The last time they had to come to my home was for an old bath room pipe that burst, they were timely and did a great clean up.

Some time before that I had an emergency in the middle of the night and unfortunately I had to call another plumber who did a botched up job and I had to call Big Tom to come out and correct the situation.







Mariann M.
Sep 2014
5.0
Yes, I recommend this pro
$240
They were punctual and professional. The toilet drain needed to be cleaned. They did the work quickly and cleaned up work area when completed ! I will use this company again !

Joan S.
Mar 2014
5.0
Yes, I recommend this pro
.

Dorothy B.
Jun 2013
5.0
Yes, I recommend this pro
unknown

Jeanette S.
Jan 2013
5.0
Yes, I recommend this pro
$105
I made a phone call in the morning to the company, and help arrived within two hours. The two gentlemen who came were very polite and they went right to work. The toilet was quickly unclogged. We were advised on what to do to prevent the problem in the future, and what course we could follow if the problem persists. All in all we were pleased with this experience with Big Tom's Plumbing and Drain.

LISA B.
Jul 2012
5.0
Yes, I recommend this pro
$85
I have used Big Tom's for years.  They are always on-time and professional.  I wouldn't use any other service.

Henry N.
May 2012
5.0
Yes, I recommend this pro
$135
The job they did went fine and they were done pretty quickly. I would recommend them.  My parents used them when they were living and I have also used them so I was glad to call them and give them business. 

Robert L.
May 2012
5.0
Yes, I recommend this pro
$250
See above.

Deborah M.
Sep 2011
5.0
Yes, I recommend this pro
$2,435
Work was finished in a timely manner. 

ANDREW S.
Jun 2011
5.0
Yes, I recommend this pro
$420
Our kitchen disposal was not working and we assumed it would need replacing.  The plumber arrived and worked efficiently to install the new disposal.  He was pleasant and courteous.  When I made the appointment, I also asked if the plumber could check a slow leak in the shower and install a bathroom faucet.  He did both, indicating that I should wait until the shower worsens and maybe try purchasing a new shower head as ours had a small crack.  He installed the faucet (it was not as easy as it appeared and the access was a bit tight, so I am glad we didn't  do it ourselves!)  The next day, I noticed a small leak under the kitchen sink and called to have the plumber stop again in case it was related to the disposal.  He came that day, but the leak had stopped and did not appear to be related to the previous work.  I asked to have the three shut-off valves replaced as that was where I originally noticed the leak.  Again, the work was done well and quickly.  We will certainly use this company again.

Ann B.
Apr 2011
5.0
Yes, I recommend this pro
$170
See above

Karin J.
Sep 2009
5.0
Yes, I recommend this pro
$120
They arrived on time, were professional, knowledgeable, and friendly. Seemed to know what they were talking about and worked efficiently.

SALLIE A.
Jun 2009
5.0
Yes, I recommend this pro
$107
It only took him about 20 minutes to fix our sink. There were two of them that worked together, and one worked under the sink. They just put the new faucets on and they were gone. They were very polite. I would use them anytime. They gave us a senior discount. We actually wound up with more space underneath the cupboard than we had before.

Kim E.
Apr 2009
5.0
Yes, I recommend this pro
$100
It was a bigger problem then I initially realized. They were very professional and punctual. They did a good job.

RICHARD B.
Mar 2009
5.0
Yes, I recommend this pro
They're punctual, have decent prices, will call to let you know if they'll be held up, and are clean and courteous. I would recommend them to others.

JOSETTE B.
Oct 2008
5.0
Yes, I recommend this pro
$2,000
It was a difficult job and they did excellent work. They started the job within 48 hours and it was around a holiday. I was very impressed.

FRED E.
Sep 2008
5.0
Yes, I recommend this pro
$650
The work went very good. I have been working with them for years now. They give a senior discount.
Showing 1-25 of 27

Licensing

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FAQ

BIG TOM'S PLUMBING &DRAIN is currently rated 5.0 overall out of 5.

No, BIG TOM'S PLUMBING &DRAIN does not offer free project estimates.

No, BIG TOM'S PLUMBING &DRAIN does not offer eco-friendly accreditations.

No, BIG TOM'S PLUMBING &DRAIN does not offer a senior discount.

No, BIG TOM'S PLUMBING &DRAIN does not offer emergency services.

No, BIG TOM'S PLUMBING &DRAIN does not offer warranties.