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SUNRISE CARPENTRY, INC.

About us

Sunrise Carpentry,Inc. established in 1994 is a team of experienced, and knowledgeable craftsmen, and designers who are on the cutting edge in the remodeling industry. The Sunrise Handyman is a business designed to service customers just like you. Whether it's a loose board or a simple picture frame, The Sunrise Handyman is here to complete that task list that just won't go away. So just give us a call because one call does it all...

Business highlights

31 years of experience

Services we offer

RENOVATIONS KITCHEN REMODELING BATHROOM REMODELING FINISHED BASEMENTS INTERIOR & EXTERIOR RENOVATIONS ADDITIONS SIDING TILE BUILT-INS INSTALL/REPLACE WINDOWS AND MUCH MORE...

Amenities

Free Estimates

Yes

Reviews
4.023 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
4%
3
4%
2
4%
1
17%
Showing 1-23 of 23 reviews
Michael S.
Nov 2023
1.0
$15,000
The carpenters at Sunrise Carpentry, Inc., are not competent. They installed the exterior doors that actually allow cold air into the residence. One door was installed leaning out from the frame so that it swings closed on its own. The screws in the door locks were installed with some kind of a hammer drill so that the screw heads were stripped. I had to call the lock manufacturer to try to get additional screws to make the lock function properly. The company is very expensive for the terrible work they do. A local handyman will do better. The actual work day is very short because they arrive late in the morning and eat breakfast. They usually leave early after lunch so not much gets done.

Michael S.
Jul 2019
1.0
$13,000
VERY POOR. THEY LITERALLY DO NOT KNOW HOW TO INSTALL DOORS, ESPECIALLY REINSTALLING AN EXISTING DOOR THAT THEY SMASHED WHEN REINSTALLING. THEY CHARGED MORE THAN THE CONTRACT PRICE SO THEIR CONTRACT MEANS LITTLE. THEY BROKE AN EXISTING DOOR BELL SYSTEM. THE BEST IS WHEN THEY GET ON THE JOB SITE AND THEN EAT BREAKFAST FOR AN HOUR. DID THAT CAUSE THE COST OVERRUN?

Edward S.
Dec 2016
5.0
Yes, I recommend this pro
$20,000
They started in October 2013 but had to stop when the snows came. We did have to wait a couple of weeks for permits. They finished promptly when the ground became unfrozen in April. They were very professional and did an excellent job. They were a bit pricey but overall, it was an excellent experience.

Karen B.
Nov 2015
2.0
$250

We had Geoff come in to do some small repairs and give us estimates on several larger repairs. He did a fine job and needed to come back to fix a shutter, which was our main priority. He wasn't able to accept payment when he left. I got a series of confusing estimates and an invoice and there was quite a bit of back and forth communication

I got a very rude call from the office stating the bill was unpaid. I remembered writing out the check so I was confused. It turns out that my toddler had put my outgoing mail in his toy mailbox, along with several other pieces of outgoing mail and I had re-sent it the minute I found It along with an apology note. I called to explain what had happened and I got a very annoyed response saying, "You said you had mailed it on October 6th." 

I wasn't happy about the tone of the call, but I had certainly made a mistake and these people are right in my neighborhood, so I went in person after the call to give them a check so they wouldn't have to wait for the mail, I apologized in person, I had my toddler apologize and I offered to pay a $50 late fee. I hoped that would clear it up and we could move on and get my shutter repaired, siding repairs done and windows replaced.

The person in the office didn't acknowledge my apology or my toddler's and told me that no more work could be done until my check was cleared as, "You didn't mail it when you said you would." She appeared very angry and asked for more money for a deposit for future work. It was very uncomfortable. It's certainly was her right not to accept the apology or to decide not to work with us again, but acting rudely to an apologetic customer handing you a check, then requesting more money for more work just seemed completely absurd.  

 I should have just found someone else, but these people have been in business for 20 years, we have friends in common, shop at the same supermarkets, etc and I wanted to give them a chance,  I emailed Geoff about the rudeness. He sent me an email that sounded very defensive responded part that, "She was simply doing her job" and let me know that he would personally shred my checks for future work when they arrived. I don't like writing bad reviews, especially about local business but these guys really earned their "F" grade for professionalism and I hope my review will spare someone else from having their day ruined by their rudeness.

We have had a lot of contractors work on our house, we have made a lot of mistakes and our contractors have made a lot of mistakes. We respect the people who make their living working local homes, always work hard to resolve differences and expect professionals to do the same. I was very disappointed with the way this was handled.




Eric F.
Nov 2015
5.0
Yes, I recommend this pro
$10,000
Brian,  Danny, Alex  and other Sunrise Carpentry personnel implemented the removal of all our windows and sliding doors that we had purchased from and which were delivered by Jilco.     The Sunrise Carpentry Manager, Chad, came to our home  to hear any concerns we had.  All work was very neatly performed; they covered all floors and rugs  with drop cloths and vacuumed and put back all furniture that they had moved daily.  All debris was removed daily.
We would highly recommend Sunrise Carpentry.


Michael S.
Aug 2015
4.0
Yes, I recommend this pro
$5,000
It went well. They were professional and showed attention to detail.

Mary F.
Jun 2014
5.0
Yes, I recommend this pro
$1,300

They are very prompt, I think. I can't compare their prices to anything because I have never had that type of thing done before. I thought they did a very good job with that. We had a little bit of a glitch where the door stuck but they did come back and fix that, eventually. So its fine.

The workmen were extremely nice and very professional. The office staff that they have, I think her name is Joy, is wonderful to work with. She is very nice and Jeff was very prompt about coming over and so forth to look at it initially and so on.

The price was the removal of the existing door, the door jam, installation of new door jams, a new solid wood door that had to be cut down to fit the opening, and the installation of a new lock. They did not paint it or anything. We painted it.

The only glitch in this was this was supposed to be a pre-primed door and they did not provide a pre-primed door. They told me it did not come from the factory primed unless you paid an extra amount. I told them they should have told me that because I really had asked for the pre-primed door. So what they did was they took off the cost of the priming, that I would have paid to have the door pre-primed. So they took that off the final bill. That was one of the things that I had really been very specific about and it was on the estimate and so forth as being pre-primed so I was sort of upset about that. That they didn't originally say to me that the new door than what we were going to order doesn't fit your space. But they did take that off the final cost so I said that was acceptable.

Other than that, everything was fine. I mean, I would recommend them. I think the pricing was probably reasonable. I had a backdoor put in maybe about 5 years ago and compared to the cost of that, for what they had to do, I would say they were comparable. I think there was a lot of work involved with this particular job. I didn't get any other bid so I can't say, in all honesty, whether they were reasonable or not. I feel for what they did, as far as I am concerned, that it was reasonable; that it wasn't way over priced.


Susan C.
Jun 2014
5.0
Yes, I recommend this pro
unknown

Peter M.
May 2014
1.0
$2,000
This is a follow up to my earlier posting. After just one winter the bulkhead has completely failed. They used nails not screws to create the door and as a result the wood has warped and come apart. Really, really shoddy work. Very disappointing, this was not cheap.

Thomas N.
Mar 2014
5.0
Yes, I recommend this pro
All work completed on schedule and on budget.

Cynthia M.
Feb 2014
5.0
Yes, I recommend this pro
We met with several vendors about our deck before choosing Sunrise Carpentry (this was no small investment so we wanted to make sure we chose the right company). Geoff was extremely helpful and knowledgeable and helped us choose the best materials for our deck, even meeting us on a Saturday at their showroom. Sunrise handled everything -- from the architect and the plans, to working with the building department on the necessary permits (even the unexpected one that came up at the last minute) and inspections -- and Geoff and Joy kept us posted every step of the way. The crew was excellent -- very clean (we have dogs and were concerned about debris in the yard) and polite, and also did an excellent job. The entire Sunrise team is fabulous and we will definitely use them again for future projects.

Mercedes L.
Oct 2013
5.0
Yes, I recommend this pro
They were very good. I have no complaints.

Peter M.
Sep 2013
3.0
$2,000
Started off well, very responsive and the initial work was completed on schedule. However it was not of the highest quality and I had to asked several times for them to come back and finish the job. They also ignored our paint instructions and the pain job failed (started to bubble) so they had to strip it off and start again. The screws they used rusted in about a week and they left unsightly nail gun holes in the woodwork which I asked them to fill several times. $2000 for a bulkhead door is a lot of money and I expected a higher standard of craftsmanship and finishing. Average work.
Response from SUNRISE CARPENTRY, INC.
"We were hired to build a custom cedar cellar door for an old home (late 1700s). Our employees constructed the custom cellar door, not a sub-contractor. The contract that was signed included painting of the cellar door with a Benjamin Moore product (not staining). The customer, after the fact, wanted the cellar doors to be stained. In an email from the customer, the customer requested that we use an oil-base primer and then an Opaque stain for durability and longevity. The customer was following advice given to her from a hardware store, however, she was given incorrect information. If you apply a primer to a wood, you are limited to paint or a solid stain. An Opaque stain will stain the wood while still allowing you to see the graining of the cedar. Because the customer requested an oil-base primer be applied, we accommodated. The finish of the stain, Opaque, Semi-Solid, or Solid, all have the same durability and longevity; one does not last longer than the other, it just provides different looks to the stain (in the graining). The only kind of clear primer available isn’t a primer, it is called 'wood conditioner', which is simply used to condition the wood so that the stain is absorbed more evenly. Construction of a cedar cellar door sounds simple; but when you are retro-fitting a new cellar door to an old stone foundation from the 1700s, nothing is simple. The hardware screws should not have started to rust, but unfortunately they did and we corrected the problem when we were informed of the issue. “Disconnect between supervisors promise and the work carried out” – Thank you for bringing this to our attention - we will address this. We always want to hear positive feedback; however, we understand that not every single job will go smoothly. We appreciate negative feedback as well (of course we wish is wasn't negative) it informs us that something needs to be addresses and/or improved…feedback in general helps us improve to be better able to serve our valued customers. Pricing: $1,975 for a customer built clear cedar door, with hardware and painting is a fair price and we stand behind that. Not every job will go smoothly, but we do our best to keep customers happy. This is a business where Murphy’s Law always comes into play…it’s how one addresses the situation that defines companies. 2014 will be our 20th year in business. A company doesn't make it to 20 years by ignoring customers and over-charging for ‘average’ work. We stand behind our work."

Jeffrey P.
May 2013
5.0
Yes, I recommend this pro
$2,500
The job went as expected and the doors came out great

Erin N.
Dec 2012
5.0
Yes, I recommend this pro
$80,000
They started the work only a few days after we signed the contract. The project took a little longer than we expected, but that was often because a vendor wasn't ready to deliver products (kitchen cabinets, shower door, for example). Every step went through inspection, and they passed without a problem. I was excited to check out the progress every night, and I was always impressed!

Margaret R.
Oct 2012
5.0
Yes, I recommend this pro
$13,000
Their work is excellent. Their staff is very efficient and talented.

Mary R.
Mar 2012
5.0
Yes, I recommend this pro
$13,000
They were very professional, in uniforms, were very neat, clean, brought a specialist in when there were concerns about a specific window who advised honestly about that particular need. They were very wonderful, the entire crew and I have nothing to say but positive comments. Even their office staff was pleasant, attentive and professional. I recommend this company highly.

Jason M.
Mar 2012
5.0
Yes, I recommend this pro
$5,500
I worked with Bob who did a great job keeping me informed of updates, making sure the measurements and window types were correct. The work was completed quickly and everything was cleaned up both inside and outside.

James B.
Dec 2011
5.0
Yes, I recommend this pro
$75,000
We are very happy with how our project turned out. From start to finish they were professional, honest, very resposive and easy to deal with. The work quality was terrific and we have called them back to handle some smaller projects for us. I have recommended Sunrise Carpentry to family and friends. It seems there is no home improvement project that they can't handle.

Marsha H.
Aug 2007
5.0
Yes, I recommend this pro
My counter does look great and I would not hesitate to call this company again. They are good at what they do, easy to work with, they keep you in the loop as a customer and I was really pleased in general.

KRISTINA F.
Jan 2007
1.0
$40,000
Horrible!

Homeowner
Feb 2006
5.0
Yes, I recommend this pro
$10,000
THEY WERE PROFESSIONAL AND DID AN EXCELLENT JOB. THEY WERE NEAT, CLEAN, AND THEY WERE PROFESSIONALS. I THOUGHT THAT THE PRICE WAS FAIR. THEY DID ALL OF THE BASEBOARDS, FLOOR BOARDS, AROUND THE DOORS AND WINDOWS, BASICALLY EVERYTHING. OUR KIDS ARE GROWN UP NOW SO WE WANTED TO REPLACE SOME OF THE DAMAGE THEY AND THE DOGS DID.

Homeowner
Feb 2006
5.0
Yes, I recommend this pro
$1,100
THEY DID A GOOD JOB AND I LIKED IT. THE WORK WAS REALLY GOOD. THEY DID EXACTLY WHAT I WANTED THEM TO AND THEY DID IT WELL. THEY EVEN CLEANED UP THE AREA WHEN THEY WERE FINISHED. I WAS VERY IMPRESSED WITH THEIR CRAFTSMANSHIP. THEY WERE GREAT.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

SUNRISE CARPENTRY, INC. is currently rated 4.0 overall out of 5.

Yes, SUNRISE CARPENTRY, INC. offers free project estimates.

No, SUNRISE CARPENTRY, INC. does not offer eco-friendly accreditations.

No, SUNRISE CARPENTRY, INC. does not offer a senior discount.

No, SUNRISE CARPENTRY, INC. does not offer emergency services.

No, SUNRISE CARPENTRY, INC. does not offer warranties.