Glass Doctor of Westchester, Nassau, and The Bronx County

It took them a few days to contact me, but once they did the experience was satisfactory. In fact, they a cancellation and came that day. The house came out nice, just missed a few spots. My windows are a mess, however.

They are very nice.

Very professional and courteous. I would recommend them to anyone.

Keep up the great work!

Very courteous and I would recommend them to anyone.

Estimate was overpriced. Estimator lied about scope of work.

Estimator told me entire window had to be removed. That was not the case. Also now waiting 2 weeks for another estimate I was promised. Have no intention of hiring them again anyway.

ultimately they did a good job. initially, i was disappointed as they did not show up for the first 2 confirmed appointments. once they did show up, they did a great job on replacing my mirror.

Excellent service received from Carlos. Great guy, very responsible and friendly.

i haven't used them to complete the job yet but they came to do an estimate and was professional and on time. I will use them to complete the project and will update my rating at that time.

The worker no doubt was a decent person and he did his job well. But the rate the company charged was double the amount when compared with others in the same business. The company is also very aggressive in making others buy their service-- to the extend of being pretty rude on the phone. I certainly would NOT recommend it unless one has no way to throw out his or her money.

Can you please have him call me... he had to cancel do to a snowstorm and I lost his number and he never called back. Thank you.

Excellent experience.Efficient - changed pane of glass soon after we called.

I hired this contractor for a very small job, to replace the interior glass of my medicine cabinet mirror. Glass Doctor arrived for an estimate when it said it would and realized that instead of removing the glass there, it could simply cover the existing glass as long as it did so with a thinner glass, so the cabinet could still close. While an hour late for the installation, and needing some of my tools to complete the job, the installer (who was the same person who provided the estimate) did a good job and I am very pleased. The price (which I negotiated down thirty percent by agreeing to pay cash) was also good.

There was a slight flaw in one of the mirrors I received. (hair light flaw) Since I live in Rockland and they were in Mt. Vernon, I just kept the mirror. I had sent my granddaughter to pick up the mirrors for me. Took longer than I was told. I guess I would recommend them since they are the only people around who do this type of work.

Very quick and professional. Always stayed in contact with me by phone at least once a day. Made ever effort to plan service call around my schedule and when a scheduled appointement was made they came within the time frame committed to by them. The tech. that did the work was very thorough and knowlegable about replaceing the glass and neat about his work. I will highly recomened the Glass Doctor to everone I know. Charles Watson

Very prompt and efficient

They were very good about returning phone calls and let me know when they were running late. One of the owners came to give me an estimate for replacing the glass in my kitchen casement window where the seal had failed, and a week later two men came to install it. The installation went well. They had to break the old glass to get it out and some tiny shards were scattered around the sink and counter. They did not clean them up. Other than that, I was very pleased with the work, and it has a 15 year guarantee. The cost was $140.

Very professional. A bit pricey, but they did a good job and showed up on time - who could ask for more?

Courteous, reasonably priced and followed up with us in a timely manner.

Glass was replaced for price that was quoted. Workers were courteous and skilled in their craft.

Although it took a bit of time before they were able to come to my home for the repair, I was very satisfied with how the entire process went. Everything was easily explained, the work was literally done in about an hour and the work itself was top notch. I'd highly recommend them.

My 29 year old sliding door needed a new glass and new wheels. A new one would have run approximately $3,000. I decided to do a little research before making the investment. The glass became foggy due to a leak between the glass and the wheels were just old. Everything else was in perfect condition. When I did a google search your site came up with 3 contractors. I called them all. The Glass Dr. was the only one that said they would come over and look at the project and give an estimate. Everyone I dealt with was courteous and professional, and the price was reasonable. My door works better than the new ones on the market.