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ALL Care

Carpet Cleaning, Carpet Sales and Installation, Window Treatments,

About us

Family owned & operated. License #: wc-13569-h03. Dba: empire carpet & wood floor care inc.

Business highlights

35 years of trusted experience

Services we offer

Carpet & upholstery steam cleaning, oriental & area rug cleaning, pet odor & stain removal, water damage restoration, Tile cleaning stripping & waxing, grout cleaning & restoration, Hardwood floor sanding, staining & refinishing, laminate installation, deck power washing & staining, deck repair, mahagony & teak deck sanding & staining.

Reviews

4.38 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
13%
3
0%
2
13%
1
13%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.4
responsiveness
4.5
punctuality
4.7
Showing 1-8 of 8 reviews

Daniel M.
03/2012
1.0
carpet installation, window treatments
  + 0 more
Joe Sheehan the rep was very nice but very clueless. We had a big job for Empire being that they are a budget company offering cheap window treatments and carpet. The job was to cover 2,000 sq ft with carpet which they were able to do and to custom fit 36 in windows with window treatments which they where not able to do.
Description of Work: Joe Sheehan the rep was very nice but very clueless. We had a big job for Empire being that they are a budget company offering cheap window treatments and carpet. The job was to cover 2,000 sq ft with carpet which they were able to do and to cutom fit 36 windows with window treatments which they where not able to do. Joe visited us several times but was not able to answer our questions. We tried calling a manager who promised to get back to us within 3 business days but did not. This conversation started in January and ended today with Empire stating, "We are unable to complete your window needs" Never heard of someone turning down business but Empire did. It was most likely not Joe's fault but Empires. He had no idea what to tell us but should have told us that Empire is inferior. We would never use them again.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0

$9,000

Fran G.
07/2011
5.0
carpet installation
  + -1 more
I have had no problems. I was pleased when I used them before for steps. I also had them do cordless shades for me previously too. They bring everything to you. You don’t have to go hunting for it. Their prices are just as good as if you had gone to a store.
Description of Work: They added carpet to our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen E.
04/2011
2.0
carpet cleaners
  + -1 more
He gave one price on the phone and then increased it when he came and found out I really needed to get the carpet cleaned for a house showing, even though he had already agreed to come and clean it right away on the phone. He increased the price by 50%. Then he did a poor job, the equipment didn't fully extract the dirt and water, leaving the carpet soaking wet. It took 3 days to dry.
Description of Work: We had him clean one carpet in one room.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$150

Leslie B.
12/2010
5.0
carpet cleaners
  + -1 more
I spent about $150 on that service. They did everything that they said they would, so I was very pleased with their service. They showed up right on time, charged me exactly what they said they were going to charge me and cleaned my carpets. They were very pleasant to deal with and the carpet looked nice.
Description of Work: I used Empire Carpet Cleaning about 6 months ago for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Leslie B.
09/2010
5.0
carpet cleaners
  + -1 more
The person who we dealt with was very reliable, punctual and professional. I did read a good review about them online. I would definitely use their services in the future too.
Description of Work: I used the services of Empire Carpet Cleaning about a couple of months ago for cleaning the carpets in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MARSHA S.
03/2010
4.0
carpet cleaners
  + -1 more
Quick job. Looked good right after he left - but two days later old stains still came up.
Description of Work: Carpet cleaning - LR, den, small hallway, two bedrooms

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$225

Shatha H.
10/2008
5.0
carpet cleaners
  + -1 more
This the best experience so far with carpet cleaning service.
Description of Work: They cleaned 3 large rooms of carpet for me. The carpet was very stained and smelly but got it sparkling clean and deodorized. They were sharp on time. Very professional and quick. They know what they are doing. I moved some of my light weight furniture and they moved the sofa for me and placed plastic underneath the legs. I definitely recommend Empire Carpet & Floor Care,and will use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$165

FRANCESCA F.
10/2005
5.0
carpet cleaners
  + -1 more
THEY STEAM CLEANED BEAUTIFULLY, CAME IN QUICKLY AND DID WHAT THEY NEEDED TO DO WHILE MY CHILDREN WERE AT SCHOOL. THEY HAD IT CLEANED BEFORE THE REST OF MY FAMILY CAME BACK. THEY ALSO HAVE VERY GOOD PRICES.
Description of Work: THEY CLEANED THREE OF MY CARPETS THAT WERE FILTHY FROM MY DOG AND CHILDREN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

    Contact information

    unknown, Yorktown Heights, NY 10598

    www.empirefloorservice.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Carpet Sales and Installation,
    Window Treatments,
    Floor Cleaning and Waxing,
    Pressure Washing,
    Deck Maintenance,
    Water & Smoke Damage,
    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation

    FAQ

    ALL Care is currently rated 4.3 overall out of 5.
    No, ALL Care does not offer free project estimates.
    No, ALL Care does not offer eco-friendly accreditations.
    No, ALL Care does not offer a senior discount.
    No, ALL Care does not offer emergency services.
    No, ALL Care does not offer warranties.
    ALL Care offers the following services: Carpet & upholstery steam cleaning, oriental & area rug cleaning, pet odor & stain removal, water damage restoration, Tile cleaning stripping & waxing, grout cleaning & restoration, Hardwood floor sanding, staining & refinishing, laminate installation, deck power washing & staining, deck repair, mahagony & teak deck sanding & staining.

    Contact information

    unknown, Yorktown Heights, NY 10598

    www.empirefloorservice.com