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The Appliance Doctor

With Angi since December 2014


(5) Verified Reviews

Business Details

Phone Number


738 Saw Mill River Rd

Yonkers, NY 10710


Appliance Doctor has been providing affordable appliance repair service in NYC, appliance repairs in Westchester and in the Bronx for over 30 years. Our award winning and factory-trained technicians are always prepared with an extensive inventory of parts for every house call, making professional

Verified Reviews

A few reviews for this pro...
Rita L.
The control panel showed an error code. But since the refrigerator was still working there was no rush and I made an appointment for one week later. Eddie and his helper showed up on time, repaired my refrigerator, and were on their way in 30 minutes. I thought I would need an expensive part but only paid the service call charge. An excellent experience.
Description of Work
Refrigerator repair
appliance repair
Steven S.
Feared it might be expensive motor repair. Turned out to be a simple door lock in need of replacement. Would use service again.
Description of Work
Washing machine repair
appliance repair
Perfectly. Efficient, neat, and courteous.
Description of Work
Refrigerator gasket replacement.
appliance repair
Steven W.
Absolute professional, fair and wonderful service was performed by Mike at The Appliance Doctor. I chose The Appliance Doctor based upon their Angie's List reviews and ratings. From the moment that I called to make an appointment until my dryer was repaired and tested, it was a painless and happy experience. They worked to schedule the visit according to my needs. They made an effort to completely understand the nature of the service prior to their arrival and clearly & concisely provided their fees up-front prior to scheduling my repair. Mike was prompt, professionally attired, and friendly. After a quick and thorough examination, Mike quickly determined the issue and gave me an on-the-spot quote, parts + labor. The door safety switch had gone bad and just need to be replaced. Mike was in and out in no time. However, at no time did he rush the examination or repair. The Appliance Doctor was thorough and meticulous doing the repair. I've found my "go-to" appliance repair shop! Without any hesitation or reservation whatsoever, I strongly recommend The Appliance Doctor. You will get fair, honest and professional service. Mike provided both warranty on the part and his labor should anything go wrong with his repair. The Appliance Doctor stands behind their service.
Description of Work
Repaired my Kenmore dryer. It just simply stopped working.
appliance repair
We used the microwave later in the week and noticed that the food was cooking (solved one problem) but the door continues to slam open (did not solve both problems). We contacted The Appliance Doctor and notified them of the issue and Keith returned for a second visit to repair the issue of the slamming door. He noted that the tension rods are working as installed, but the door is heavy and will continue to slam open. He further noted that he has received multiple complaints about these doors and their weight is the reason behind the failure and there is no way to fix it. He even went to suggest that the current operation of the door was no different from when the appliance was brand new. This is where we disagreed with Keith. When we first purchased the house, the microwave door did not slam open. In fact, the microwave is part of a microwave oven / conventional oven combo unit with the microwave sitting on top of the conventional oven. The door to the oven below it does not slam open. To suggest that the door is operating as it did upon purchase is not accurate. Further, if he was aware of this issue and the fact that he could not solve the problem, he should have indicated this to us prior to him installing new tension rods. At the end of the day, we want to acknowledge the fact that Keith did repair one of two issues we called him for. I asked the company to refund a portion of the total fees to acknowledge that only half of the issues were resolved, although I paid in full for both issues. I requested the refund in three manners: (1) directly to Keith, (2) through the company website, and (3) through an email directly to Kim Dilbeck at The Appliance Doctor (she was the one who scheduled the second visit. No one at the company has responded to my request and I am disappointed in the customer service. I hope this is a one-off issue and not indicative of the way they treat all of their customers.
Description of Work
I engaged the services of The Appliance Doctor, Inc. to repair a KitchenAid microwave. At the time I scheduled the appointment and upon the first service visit (May 20th) I indicated that there were two issues with my appliance: (1) the microwave door (pull down door) slams open, and (2) the timer is operable but there is no heat being applied. The technician that was sent to repair the microwave was Keith. He was polite and indicated years of experience. At the time of his initial visit, he indicated that the door was falling because two tension rods were broken. He also noted that there was no heat due to the fact that the door was not shutting completely. He noted that the repairs were made and we paid for all services in full.
small appliance repair

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    Angi Certified

    2022 Super Service Award

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    Services Offered

    Appliance Doctor specialize in the following repairs: Refrigerator repair, range oven repair, washing machine repair, dryer repair, dishwasher repair and microwave repair.

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    Frequently Asked Questions & Answers about The Appliance Doctor

    How is The Appliance Doctor overall rated?

    The Appliance Doctor is currently rated 4.2 overall out of 5.

    What payment options does The Appliance Doctor provide

    The Appliance Doctor accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does The Appliance Doctor offer free estimates?

    Ask The Appliance Doctor for details on free project estimates.

    Does The Appliance Doctor offer eco-friendly accreditations?

    No, The Appliance Doctor does not offer eco-friendly accreditations.

    Does The Appliance Doctor offer a senior discount?

    No, The Appliance Doctor does not offer a senior discount.

    Are warranties offered by The Appliance Doctor?

    No, The Appliance Doctor does not offer warranties.

    What services does The Appliance Doctor offer?

    The Appliance Doctor offers the following services: Appliance Doctor specialize in the following repairs: Refrigerator repair, range oven repair, washing machine repair, dryer repair, dishwasher repair and microwave repair.