About us
Additional DBA - Smith Cairns Ford, Inc. Cost is determined by the job. Financing available.
Services we offer
Auto sales & auto repairs.
Reviews
3.85 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 40% | ||
| 40% | ||
| 0% | ||
| 0% | ||
| 20% |
Filter reviews by service
Showing 1-5 of 5 reviews
Robert R.
Sep 2013
Auto Service, Auto Sales
The repair was performed under the extended warranty. There was no charge I was given a loaner car (part of the warranty) and had to wait a few minutes. Coffee was provided. I could watch TV and there were plenty of magazines to kill time. I have found the service dept to be friendly and professional.
I was also very satisfied with the Subaru sales dept. Ask for Larry
I was also very satisfied with the Subaru sales dept. Ask for Larry
Ira G.
Sep 2013
Auto Service, Auto Sales
Sales person very friendly and professional, all details handled quickly and new lease offer actually better than terms of lease ending and accessories included in lease at cost and new car to be ready on date for me to select. Have had existing leased car services by Smith-Cairns and consistently got appointment when I wanted, service performed quickly and at excellent cost; waiting facilities comfortable, with TV and coffee provided. Will happily continue to lease from Smith-Cairns and have therm service my Subaru.
Robert M.
Sep 2013
Auto Service
I called and made an appointment for the service. I dropped off the car the night before and told them I needed the car by 2:00 PM. It has not been ready as promised in the past and it is regular service so it shouldn't take all day for something I can wait for but choose to leave it. I was told no problem. I got a call the next morning and was told I was due for an additional service but it would still be ready and they will call when done. I had to call several times and it was not ready as promised. I also did not get called as promised. The service manager apologized and said they would wash the car before I pick it up. The car was not washed when I picked it up and got a certificate for a place across the highway. My biggest question was that the service ticket had the incorrect time needed as 7:00 PM when they are closed. Also, the service ticket said the job was completed around 2:00 PM. I will continue to buy my cars there because Tim Steele my salesman is great. Because the car is new I try to use the dealer, but I will probably have my local mechanic do my services because it is less expensive and he does just as good of a job.
Steve S.
Sep 2013
Auto Service
Resolution: put three bottles of Gumout cleaner in the tank and cleanout throttle body. Total cost: $10 plus loss of trust with dealer.
Robert R.
Jul 2012
Auto Service
I didn't spend anything as it was under warranty. I like their friendliness. They try to accommodate me.
Licensing
State Contractor License Requirements
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FAQ
Smith Cairns Subaru is currently rated 3.8 overall out of 5.
No, Smith Cairns Subaru does not offer free project estimates.
No, Smith Cairns Subaru does not offer eco-friendly accreditations.
No, Smith Cairns Subaru does not offer a senior discount.
No, Smith Cairns Subaru does not offer emergency services.
No, Smith Cairns Subaru does not offer warranties.
Smith Cairns Subaru offers the following services: Auto sales & auto repairs.