Matrix/ I.E.C.S logoApproved Pro
Approved Pro

Matrix/ I.E.C.S

Foundation, Basement or Crawlspace Waterproofing / Encapsulation, Water Removal Recovery Service,

About us

Our staff includes Environmental Scientists, Certified Indoor Environmentalists (I.A.Q.Z. & I.I.C.R.C.), Industrial Hygienists, Certified Handlers and Abatement Technicians. All of our testing and remediation procedures follow strict protocol (I.I.C.R.C. S500, I.I.C.R.C. S520) as never to cross contaminate the adjacent occupied spaces. We pride ourselves with our zero particulate release systems. All of our equipment that is brought to any job site has been previously decontaminated and in excellent working condition. We understand that Indoor Air Quality issues can be sensitive and stressful. Our staff is courteous and informative.

Business highlights

25 years of experience

Amenities

Free Estimates

Yes

Reviews
4.122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
14%
3
0%
2
0%
1
14%
Showing 1-22 of 22 reviews
Marc T.
Oct 2022
5.0
Yes, I recommend this pro
This company, and specifically Joseph, showed up on time, gave me a prompt quote, completed the work on time, he and his workers were all professional and courteous, and the quality of work was excellent. I would highly recommend them to anyone.

William B.
Oct 2022
4.0
Yes, I recommend this pro
N/a

LAVANYA M.
May 2016
4.5
Yes, I recommend this pro
The price was reasonable and the quality was good .He gave clear quotes on the phone and was sticking to the quote

Hope G.
May 2016
1.0
I wanted to love this service because the price was right and Joe is a really nice guy. Unfortunately, the entire experience was comically, tragically bad. From arranging the pickup (3 reschedules) to the drop off, weeks after promised (and multiple reschedules) to a failed delivery attempt when I wasn't home bc, in fact, that wasn't the time I had scheduled, to the sight of 2 grown men (whose business is allegedly rug cleaning) attempting unsuccessfully to re-lay the rug in my bedroom. It was finally so torturous I asked them to leave and did it myself. The whole thing felt like a Saturday Night Live skit, which is to say, preposterously unprofessional. All this, not to mention the rug is barely cleaner than when I sent it out. I would have paid 3 times the price to have had the job done well. Oh, and Joe knew the whole thing was so terrible he offered to refund $50. Needless to say, one month later I have yet to see the 50 bucks!

Giovanny S.
Apr 2016
4.0
Yes, I recommend this pro
A bit expensive

Marylyn S.
Apr 2016
4.0
Yes, I recommend this pro
Joe was a nice gentleman. Gave me a choice of services to meet my budget

Ian L.
Apr 2016
5.0
Yes, I recommend this pro
Joe was excellent. My furniture is clean now, and I was even able to see how much dirt he was able to remove. He was prompt, coming in at the same range of time he suggested. If you live in the Bronx or Yonkers, I highly recommend them.

Kathy S.
Apr 2016
5.0
Yes, I recommend this pro
Joe absolutely exceeded my expectations. I have a leather sofa and recliner that has never been cleaned in 10 years. And because they are leather - both items needed to be cleaned entirely by hand. Joe spent three very manually intensive hours cleaning every inch of the front, back, and sides of every nook and cranny, every cushion - and the results are absolutely impressive. As a principal partner in his business Joe could have easily sent somebody else with less experience to do this very hands-on job. But I really appreciate the fact that he wanted it done right the first time - and is the kind of business owner very willing to roll up his sleeves and do the work himself. Without hesitation I highly recommend his work. He was on time, on budget, and it was a pleasure to converse with someone who really knows his business and is a clearly a very humble and honest guy as well.

Amelita A.
Apr 2016
5.0
Yes, I recommend this pro
i was very impressed on how Joe clean our sofa he did it like someone who will do good job to his own furniture. he is very hard working, very professional fair and honest the out come is beyond my expectation. I highly recommend him. thank you home advisory for giving someone who returned my call pronto.

Lori B.
Mar 2016
5.0
Yes, I recommend this pro
I rarely write reviews, but I am very impressed with the job Joe did cleaning my upholstery and carpet. He really knows his business and he's a very nice, fair and honest man who's easy to work with. I highly recommend him!

Kerrie B.
Jan 2016
4.5
Yes, I recommend this pro
I was very impressed with the work Joe did on our vents and dryer back in 2013 and when I called back today there seems to be no answer on the phone.....it keeps ringing with no voicemail. Can anyone tell me what happened to them. When I checked Google to see if they had another # there is no other listing ??

Kildare C.
Jun 2015
0.5
This company failed to complete the work after he was paid fully based on the contract. Despite my many emails and telephone call. The company put all call to a voice mail saying the message is full also when I call the Owners personal cell phone number he would hang up as soon as I said Joe this is Dr Clarke or the call would just go to busy signal. I am about to report him to the NYS for removal of his business license
Response from

"This project was done to the best of our abilities and was a complete job. It was not until the client began insisting for us to provide services that was not part of our original contract when we begin to have no choice but to distance ourselves. At first some small requests were asked of us and we did them as a courtesy. The requests seemed to continue and it became evident that the client was attempting to receive services at no cost that required labor and materials. Unfortunately we do not mind doing a few things as a courtesy for our clients however there is a limit to that due to the fact that we are required to pay for our workers time and labor. This was an unfortunate situation."


Ian B.
Sep 2013
0.5
I had a shower pan leak and decided to hire IE due to the good reviews. Joe was nice, but ended up being a terrible communicator. Our first contract stated a rebuild of demolished areas. Joe did not read the contract, which lead to a lot of confusion. I did not make IE rebuild because of the unskilled crew - foreman was lazy. IE expanded the scope of work (second contract) to demolish the bathroom to ensure no mold was in subfloor. No mold found. The crew showed up irregularly. Our job was always lowest priority. The great promises were never-ending. I lost $6000+ Avoid!

Mia B.
Sep 2013
5.0
Yes, I recommend this pro
Perfect job. Do not hesitate to contact these pros!

Kathryn M.
Aug 2012
N/A
Yes, I recommend this pro
Very professional.

Lisa S.
Oct 2011
N/A
Yes, I recommend this pro
The project ended up being more expensive than we had thought, but the quality of the work was great. I felt that Joe explained all the parts of the process very well and was concerned not only with getting rid of the mold but with preventing it from returning. I liked that they cleaned up very thoroughly every day and then at the end of the project. My one complaint is that communication was not as good as it could have been. Proposals for later parts of the project would be sent late in an afternoon with a reply requested almost immediately. Some days I wasn't sure when workmen would be showing up. But overall very pleased.

Peter S.
Sep 2011
N/A
Yes, I recommend this pro
I will be better able to evaluate Indoor Environmental after the project is completed but my experience to date has been positive

Erik N.
Aug 2010
5.0
Yes, I recommend this pro
Joe at IECS was very patient throughout the process. IECS was the first company that I spoke to, and Joe took the time to educate me on mold, remediation, and what to look out for with other vendors. I spoke with 20 others and everything he said was spot-on. He was also willing to give a free visual inspection and quote without hundreds of dollars worth of air tests. I rent, and getting my landlord to sign-off took more than three weeks, and again Joe was very patient. He told me how to best contain the situation in the interim. When they performed the work, they were thorough and very considerate of me and my home. Great service.

Chris G.
Mar 2010
5.0
Yes, I recommend this pro
Excellent work done, very professional. A bit expensive but really worth it considering how on top of things the team was.

Stephen G.
Aug 2008
5.0
Yes, I recommend this pro
Joe came to look at our job and found that the issue at hand was much worse than we had expected to see. His specialty tools and complete knowledge of mold and bacteria remediation were clear to us when we first discussed the job. We knew that Joe understood what it took to completely clean the affected room. His price was certainly not the cheapest, but his work was by far worth every penny. I would, without a doubt, use Joe and IECS for other jobs (small and large) at my property. Hands down amazing service and does everything he promises he will do.

Robert F.
May 2008
5.0
Yes, I recommend this pro
Excelent now scheduled to do additional cleaning in house

Joseph D.
May 2008
N/A
Yes, I recommend this pro
They were terrific and I would recommend them to anyone.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Matrix/ I.E.C.S is currently rated 4.1 overall out of 5.
Yes, Matrix/ I.E.C.S offers free project estimates.
No, Matrix/ I.E.C.S does not offer eco-friendly accreditations.
No, Matrix/ I.E.C.S does not offer a senior discount.
No, Matrix/ I.E.C.S does not offer emergency services.
No, Matrix/ I.E.C.S does not offer warranties.

Contact Information

48 Farquhar Avenue, Suite 1A, Yonkers, NY 10701

Share project details to get started.