DON GLO SERVICE STATION INC

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They were understanding and responsive and quickly inspected car and had it ready so it could be legally driven and provided paperwork that resulted in dismissal of summons.

In January 2013 I was in a car accident that, unfortunately, totaled my car. We called for a tow truck from Nukho and Sons repair shop on South Broadway in Yonkers (who we have used happily for over 20 years). However, a Don Glo tow truck arrived before any other and, putting his tow truck in position to access our car, the driver asserted his primacy as having responded first.
As we discussed costs and towing destinations (see below), the Don Glo’s driver aggressively continued to hitch up our car and refused to release it, even when our mechanic’s driver arrived. We do not know how the Don Glo truck managed to arrive so quickly…unless they make a practice of scanning police frequencies in search of business.
The Don Glo truck driver told us he’d be towing our car to the Don Glo repair shop for $75, payable by either cash or check, but not credit card because his credit card scanner was broken. Already losing trust in him, we insisted he tow the car to Nukho’s repair station instead.
Now the distance from the site of the accident to either Don Glo’s or Nukho’s is less than a mile. The usual charge for such a short tow in our neighborhood is in the range of $60 - $75, yet the Don Glo driver outrageously insisted on payment of $125 (plus tax) in cash only, refusing to justify the surcharge of $50.
The experience of being bullied by Don Glo was like what one would expect from a lawyer chasing ambulances to prey on vulnerable clients. Their considerable overcharge and lack of a functioning credit card scanner were unprofessional. I hope to never again use any of Don Glo’s services in any manner. Ripping off people simply because you can is an unconscionable business practice. I recommend using another company and making sure that Don Glo never gets an opportunity to surreptitiously pre-empt the situation.

I have used them for many years, I had a door panel that came off with out asking they fixed it for free.
They are always going the extra step to make the customer happy.
Repairs are always completed by the time specified.
If they see anything that might be worn they give you aheads up to watch for it.I can say I have never had a bad experience with them
and that means a lot when dealing with your car!!!

I used them today. They are very thorough, honest and friendly. I have used them for years.

He is very good at what he does. He definitely is professional, on time, and has everything that you need to do the job. We have used him three times, and each times he has exceeded our expectations. He has come fairly quickly and took care of the problem and we were on our way. He works with AAA and he came to help us when we had the car trouble. We will use him again in the future.

See above.

We have been using them since we moved here. They are very good about coming up and doing little things without charging me. They communicate well, and I have no complaints about them. The mechanics are very casual in approach and have always called me back right away. They have a pretty busy business because they are approved by the American Automobile Association. I take my old car down there a lot for everything. They have always been very good. Sometimes they will forget something and they will spend a very long time trying to find something, and there is no charge if they can’t find it.

I've been using Don Glo Service Station for quite a while now. This station is on the up and up and very honest. They showed me the part that was broken. They are definitely not deceitful. I've always been treated right here. The prices are very good.