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Action Lock & Door Co Inc
Doors (Interior) - Install or Replace, Garage Door - Install or Replace, Garage Door Repair,
About us
Serving Westchester and the surrounding area with over 36 years of experience in garage doors, entrance doors, Locksmith.We offer residential and commercial services rendered by professionally trained service technicians. For an accurate quote, please contact us by phone at 914-237-5824.
Business highlights
Emergency services offered
32 years of experience
Services we offer
Garage Doors & Entry Doors, Gates & Bars, Locksmith, Safes Commercial-residential-industrial, Storm doors
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9182 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 5% | ||
| 1% | ||
| 0% | ||
| 1% |
Showing 1-25 of 182 reviews
Jack G.
Feb 2023
They are always reliable and do a good job and very satisfied with there work.
Tony V.
Feb 2023
The service was well and they were on time. They did a good job and it was amazing.
Matthew S.
Feb 2023
The service was great.
Vincent L.
Feb 2023
Great. Thorough, neat, they cleaned up when completed. The tech explained how the doors worked abd how to change the codes.
Response from Action Lock & Door Co Inc
"We are glad to see that you are satisfied with our work. Thank you for your business and we look forward to working with you in the future.Richie"
Carmine G.
Feb 2023
Fantastic and professional service
Response from Action Lock & Door Co Inc
"We strive to keep our customers happy. Thank you for your business and we look forward to working with you in the future. Richie"
Kathy K.
Jan 2021
The entire process was seamless, from the first call to the final result. Action immediately scheduled and sent a skilled technician who finished the work quickly and without issue. Very pleasant experience!
Linda B.
Oct 2020
It went very well. Chris and Rob did an excellent job sanding down all four of my doors. I can now open and close all of them very easily. They also did a great job with the clean up afterwards. I would definitely recommend them to anyone who needs their doors sanded down.
Liz B.
Jan 2020
Great service. Very prompt and professional. Would definitely recommend him.
Joe G.
Dec 2019
My garage door rollers kept slipping off the tracks and getting jammed, keeping the door from opening and closing. The tracks were a little bent and I thought that was the problem. The serviceman Rob came for an estimate and determined that the tracks were not the problem, but the door hinges, which were broken or loose. He made the appointment, came back and quickly replaced the faulty ones. I will add that I previously contacted another company, which took my initial phone call and promised to send a serviceman, never followed up and ignored repeated phone calls and my visit to the company in person. Action Lock & Door and the serviceman Rob, on the other hand, responded promptly, committed to do the work, did it accurately and I was satisfied with the result. Good company and Rob was friendly and efficient.
JULIE A.
Dec 2019
The response time from Action Door & Lock is outstanding. They came out the same day I called and fixed what they could. They returned the next day to do more complicated work and completed in a timely manner. They were courteous, efficient and effective.
Maria A.
Jul 2019
Work was very well done.
Angelique I.
Apr 2019
I got a call back within an hour and Rob arrived half an hour after that. Rob was very pleasant and explained up front what the cost would be for the service call, if a new cylinder was needed, and worst-case scenario if the entire lock (knob, deadbolt, etc) needed to be replaced. He tried VERY hard to salvage the existing set and didn't just give up and jump to the higher service, but ultimately there was too much damage between what I had done and the condition of the lock from previous owners (there were pins loose in the lock). He replaced the entire set quickly and made sure the door closed properly after the fact (it didn't right away but he resolved it). I really appreciated that he didn't immediately try to upsell me to a new lock and I know how hard he tried to save it. I will absolutely be using them again.
Nick W.
Feb 2019
Action changed the lock, recutting it so our current keys (which also fit the back door) would still work. New door lock is smooth, secure and utterly perfect.
L W.
Jan 2019
Meh. Guy had a chip on his shoulder service is patrons in Westchester. You know, we are all “bankers and lawyers.” yeah, no.
Response from Action Lock & Door Co Inc
"I am not sure what the customer is saying, it doesn’t make any sense. I think if you are going to write a review, We should be able to understand what we are reading."
Scott L.
Dec 2018
Richie (owner) picked up the phone and was professional. His guys showed up same day, on time, worked quickly. Courteous and professional.
Devendra I.
Nov 2018
Rob showed up on time and finished the work as promised. I had asked to check rubber seal and he did find it in good shape so did not unnecessarily change it. He could have easily done. Final price was exactly same as quoted.
Gary S.
Oct 2018
Initial responsiveness was OK. Recently I called and left a message but he did not call back. I called again and luckily I caught him on his cell. A hinge he had installed had failed and I needed the part number (they had ordered all the hinges and locks in the house, a large job). They didn't keep the records which I consider unprofessional.
Response from Action Lock & Door Co Inc
"This job is done about three years ago, I had personally did the job. Both husband and wife were very particular on what they wanted. I made sure that everything was done correctly. They were very happy with the work. A few years later the husband calls because he wanted to replace one of the damaged hinges. He had explained to me that he’s been dealing with the manufacturer for months in regards to this issue, before he contacted me. Keep in mind this is a $15 hinge. The manufacturer had sent him a similar hinge because the one that was originally installed was no longer available. When I informed him that I would not have this information on file after all these years, he told me that he would not use my company again, and give me bad reviews."
Chris C.
Mar 2018
They were quick to respond, very professional, fair priced
ROBERTA S.
Mar 2018
It went really well. Rob was on time and did a terrific job. He had to order the garage door opener and came back out to install it. Everything went perfectly.
Richard S.
Feb 2018
I can't praise this company enough. They came to give an estimate and checked out my garage door and all hardware to determine what was and wasn't necessary. Turns out other companies were trying to sell me stuff I didn't need. Action was honest, gave a fair price, showed up on time for installation, installed without any issues, and got my garage door humming like brand new. The guys were incredibly kind and respectful of my home and time. It was a great experience (which is so rare these days). Thanks Action!
Fred S.
Jan 2018
Called them up this morning b/c my garage door wasn't sealing properly. The weather has been frigid the past week and was leaking a lot of cold air into the house. The team came over within a few hours and had the door readjusted and sealed properly within 15-20 minutes. Team was very courteous and even pointed out another unrelated issue in the garage I wasn't aware of. Would definitely hire them again.
Marcel C.
Dec 2017
good nothing special
Response from Action Lock & Door Co Inc
"Here is a good review, with a strange comment. (Nothing special) Why would somebody write that?"
Gene F.
Nov 2017
Outstanding. We were replacing the front door lock after purchasing a new home. They were on the phone with me while I was at Lowe's advising me as to which lock was best for our needs, including me texting pictures to them make sure I was getting the right one. They went above and beyond. Very professional.
Anthony D.
Nov 2017
Excellent very professional arrived on time left garage immaculate!
Chunzi Z.
Oct 2017
Rickie did a great job. He came to take a look at our broken locks when I called, suggested a few options, ordered the parts for us which is the more economical way, and came to repair them when the parts arrived. He also helped oiled a squeaky swing door and adjusted patio doors for free. He's professional and amicable, the whole experience was very pleasant. Would definitely use them again, or recommend to friends.
Licensing
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FAQ
Action Lock & Door Co Inc is currently rated 4.9 overall out of 5.
Action Lock & Door Co Inc accepts the following forms of payment: CreditCard
Yes, Action Lock & Door Co Inc offers free project estimates.
No, Action Lock & Door Co Inc does not offer eco-friendly accreditations.
No, Action Lock & Door Co Inc does not offer a senior discount.
Yes, Action Lock & Door Co Inc offers emergency services.
No, Action Lock & Door Co Inc does not offer warranties.