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Sears Home Services

Appliance (Major Electric Appliance) - Install or Replace, Repair or Service a Fridge, Freezer or Ice Maker, Electrical Baseboard or Wall Heater - Repair,

About us

Sears Home Services is America’s #1 appliance services provider. Our thousands of experts based throughout the U.S. deliver guaranteed quality and workmanship. We work on most makes and models whether they were purchased at Sears or not. We take care of your house so you can enjoy your home. Only Sears offers 3 unique ways to save on appliance repairs! 1. Standard Repair Service + 90 Day Guarantee • Cost is provided after technician diagnoses the problem • 90 day guarantee on parts and labor* 2. Flat Repair Cost + Extended Repair Coverage • $249.99 or $299.99 pre-set price (depending on type of appliance) • 1 year of coverage up to $500 for any additional repairs (includes parts)** 3. Flat Repair Cost + Multiple Appliance Coverage • $129.99 for your initial repair with purchase of Home Warranty Appliance Plan • 1 year of repair coverage for up to 10 appliances with 11 subsequent monthly payments of $49.99*** Book your appointment with a Sears expert technician today! * 90 Day Guarantee: The limited warranty provides that if within 90 days from the date of your Sears in-home repair your appliance fails to operate for reasons related to the original repair service when used normally in accordance with manufacturer guidelines, we will replace any parts that failed due to defects in the material or workmanship and perform any labor related to the original repair free of charge. Excludes damage caused due to service provided by any party other than Sears. This warranty gives you specific legal rights, and you may have other rights that vary by state. ** Appliance must be less than 10 years old to qualify for Service Smart Agreement. Covers up to $500 in parts and labor. Limitations apply. *** Limitations apply”

Business highlights

69 years of experience

Services we offer

Appliance repair - cooktops, dishwashers, double ovens, dryers, freezers, garbage disposals, gas grills, ice makers, microwaves, ovens, range hoods, ranges, refrigerators, stacked laundry, trash compactors & washers.

Accepted Payment Methods

  • CreditCard
Reviews
3.950 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
48%
4
22%
3
14%
2
2%
1
12%
Showing 1-25 of 50 reviews
Juan V.
May 2018
2.0
$300
The freezer never improved, and after a week of hopes. I ended up doing what Is could of had donde from the beginning. Buying a new freezer.

Catherine L.
Mar 2018
5.0
Yes, I recommend this pro
$260
Repairman very personable and diagnosed problem immediately. Repair was done to our satisfaction & yes would definitely call them again if the need arises. I always buy Kenmore & have in the past required their assistance, always on time & repair done right even though this is a very old appliance. Warranty way out of date so I was made aware of a charge.

Patricia P.
Feb 2018
5.0
Yes, I recommend this pro
The service appointment was timely. The repair man kept me informed of his arrival time. Unfortunately, the problem was not with my machine, but due to water pressure coming into the house. The service fee for coming to the house was $90. I then had to contact a plumber--expensive--not their fault.

Steven S.
Oct 2017
3.0
$900
Two weeks waiting. Estimate time of part is over 2 months. We have a child in the house. Living out of ice chests

Laurie W.
Oct 2017
4.0
Yes, I recommend this pro
Was able to repair oven and 2 of 3 burners

Jennifer S.
Oct 2017
5.0
Yes, I recommend this pro
$113
No issues. Everything went very well.

Sandra D.
Oct 2017
5.0
Yes, I recommend this pro
$200
.

Susan P.
Oct 2017
5.0
Yes, I recommend this pro
$100
Unhappy about the quality of that machine (which I bought from Sears), but pleased with the technician himself.

Robert W.
Oct 2017
5.0
Yes, I recommend this pro
$440
Professional work, well done, polite repairman; thing is, this was the result of a bad design; Sears never sent a recall but their repair people figured out a fix in the years after that; result--more repair work, big bills for customers;

Doug M.
Sep 2017
3.0
$250
ASK BETTER QUESTIONS ABOUT PRICING!!! The $99 service call fee was bad enough. The labor starts at $150?? that's B.S.!!! It took him 15-20 minutes. That's $450-$600 an hour. Thank God I didn't need a part! Also that I found a 20% off coupon online, but I still paid $200 for 15 minutes work. NO - I'll avoid using them again

Kirin H.
Aug 2017
4.0
Yes, I recommend this pro
$700
.

VIRGINIA T.
Apr 2017
5.0
Yes, I recommend this pro
Both were fixed quickly and professionally.

Eddie T.
Mar 2017
5.0
Yes, I recommend this pro
$250
Job was completed without any issues! The two service reps were great!

Roger D.
Mar 2017
5.0
Yes, I recommend this pro
Arrived on time and completed thorough inspection and did tune-up.

Anthony A.
Mar 2017
3.0
$900
It was a lot: $900 at least.

Georgia U.
Nov 2016
5.0
Yes, I recommend this pro
$2,800
unknown

Georgia U.
Nov 2016
3.0
Yes, I recommend this pro
I wasn't too pleased with the first person because he didn't put it back together properly, causing a flood. For the appointment, they were a headache. Had they did a final check of the equipment everything would have been fine before they left.

Georgia U.
Nov 2016
5.0
Yes, I recommend this pro
.

Kevin M.
Oct 2016
3.0
Yes, I recommend this pro
$350
It cost too much. The scheduling was good and the quality I guess was good.

Kevin M.
Oct 2016
4.0
Yes, I recommend this pro
$200
It's local and convenient.

Kevin M.
Oct 2016
4.0
Yes, I recommend this pro
I would use them again.

Josephine A.
Oct 2016
4.0
Yes, I recommend this pro
It went well. The first time they came out, the television worked when they left. But, as soon as we turned it on the next day, it didn't work. So we called Sears back and they came out the second time and actually fixed the problem. They explained what had happened and we were done with all of that. They charged us once for the entire fix. I would give them an A on responsiveness, they offered tracking on the Internet as to where the service person was. They serviced our name brand television and they were able to diagnose it and make the fix.

Carla V.
Oct 2016
5.0
Yes, I recommend this pro
$95
Good service

Robert W.
Oct 2016
4.0
Yes, I recommend this pro
They took care of the problem quickly. They were here within a day.

Lavada W.
Oct 2016
4.0
Yes, I recommend this pro
It was good. It was more than I wanted to pay, but it was good.
Showing 1-25 of 50

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Sears Home Services is currently rated 3.9 overall out of 5.

Sears Home Services accepts the following forms of payment: CreditCard

No, Sears Home Services does not offer free project estimates.

No, Sears Home Services does not offer eco-friendly accreditations.

No, Sears Home Services does not offer a senior discount.

No, Sears Home Services does not offer emergency services.

No, Sears Home Services does not offer warranties.