Sentro Construction Corp

Our initial interactions went very well, they were a recommended mason and I was comfortable and confident in their ability, He was very responsive and provided a reasonable estimate, he showed up as expected and completed the work. About 3 weeks later we had our first rain storm and they water was continuing to pool at the front door, I reached out to John to have him come and look. He was unable to come but provided an estimate based on pictures that I sent, but never showed up to do the work nor did I receive any response to my numerous emails, voicemails and text messages. But the main reason for this review is that the original grout replacement work that was completed did not last and the walkway is in worse shape than before he fixed it. Within 4 months the walkway has almost no grout and the stairs are wobbly as the stones are not set correctly. I contacted John and he said that he needed to use a different material and that he would stand by his work, that was over 7 months ago and nothing is fixed. I cannot recommend this company due to their lack of responsiveness and the quality of their work. It has taken me so long to write this review as I truly believed that he would stand by the quality of his work and repair the damage but after so long I felt it necessary to document my experience