FRANKLIN CLOCK SHOP

Clock Repair

About us

clock repair, antique clocks ,tall case clock, mantle,wall,cuckoo clocks

Business highlights

49 years of trusted experience

Services we offer

clock repair, clock set up, clocks moved

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.414 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.5
Showing 1-14 of 14 reviews

Lynn B.
03/2016
5.0
clock repair
  + -1 more
unknown
Description of Work: Fixed my broken grandfather clock and then helped me hang it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Eleanor H.
03/2016
1.0
clock repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5

Monica I.
07/2015
5.0
clock repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$50

Eleanor H.
07/2015
1.0
clock repair
  + -1 more
He came in and said I had a warranty for 6 months. Then when he was leaving he said their was no warranty and that they would only deduct the $225 from the overall cost. He then said that one of the chimes were worn out. I literally had never used them and in an apartment you can't. He then replaced it anyways without saying anything. I felt like they were dishonest. The clock is now running hours slow. Its not even usable. I have called him and left a message and he has not responded.
Description of Work: They repaired a grandmother clock for me.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$225

Jeanne F.
01/2014
5.0
clock repair
  + -1 more
Excellent service
Description of Work: Feel in love with an art deco clock at a flee market. Worked for a little while but then didn't keep the appropriate time. Brought it to Franklin Clock Shop to get it fixed. He fixed it and and also put a nice backing on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FRANKLIN CLOCK SHOP
Thank you very much for such a nice review , will certainly help us . Mahmood

RICHARDS J.
12/2013
5.0
clock repair
  + -1 more
I'm glad I found this business on Angie's list. A preliminary search on Google included a link to Yelp with a note that the business had been closed. I would have given up at that point, but kept looking (I later discovered that the Yelp posting was inaccurate - hopefully Yelp has corrected the error by now) Jonathan made a house-call to take a look at my 19th century mantle clock. It would run for a minute or two, then stop. When the cause couldn't be easily found he suggested that it be bought in to their shop in White Plains. Mamoud kept the clock for a month, completely took it apart to find the problem way at the back - an easy shortcut repair by someone who had fixed it in years past. The problems he found were all carefully resolved - with photos to document what was done. The clock is working beautifully now. I've read the comments of other reviewers. I can't disagree about their location, and in a perfect world this shop would be located in a splendid upscale spot. But reality is another story, and what matters is the quality of their work. I hope they stay where they are if it helps them stay in business. Craftsmen like this are becoming very hard to find.
Description of Work: Repaired my 19th century mantle clock - a gift from my grandmother.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from FRANKLIN CLOCK SHOP
[member name removed] Thank you very much for your wounderfull reviw and will deffinitly help us .Also thank you for the correction on yelp .Mahmood

TIna A.
12/2013
5.0
clock repair
  + -1 more
No money in it for him, I will definitely use him for any needs in future. He knows what he is talking about-- a real old school guy, who obviously lives what he does!!
Description of Work: I had purchased a cuckoo clock on clearance and it wasn't working....and didn't come with directions. Called Franklin to see if he'd service/fix it. Since I live 30 minutes away, he offered to walk me through it on the phone to see if he could save me the trip. And he did!!!!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from FRANKLIN CLOCK SHOP
Thank u for such a nice review . Mahmood from Franklin clock shop

Maria F.
10/2013
5.0
clock repair
  + -1 more
They took the clock for 2 months, removed it from the case, and made sure all the new parts worked before delivering it to my home, setting it up, teaching me about it, and leveling it. The only thing about Franklin Clock that is a problem is their location. The mall in which they are located in White Plains is very poorly maintained. This gem of a shop is surrounded by very shoddy businesses. Believe me, the experts at Franklin Clock should be located in a prestigious East Side address in Manhattan--not this sad location. Do not base your estimation of their quality service and expertise on their location.
Description of Work: I had an 18th century English long case clock that needed a great deal of expert attention. I was completely satisfied with the extraordinary care taken my the experts at Franklin clock. Thanks Angie's List for getting me their name!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

A BARRETT S.
06/2013
5.0
clock repair
  + -1 more
Mr. Haller (the owner) is a colorful character but apparently knowledgeable about antique clocks--as was his assistant who did a lot of the detailed re-assembly. The job took two home visits--the first to inspect the clock, which had been disassembled for shipping and the second (a week later) to re-assemble it.
Description of Work: Re-assembled a 180-year-old English tall case clock at my home and checked to make sure it was working properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

George K.
12/2012
5.0
clock repair
  + -1 more
Jonathan came on time and diagnosed the situation quickly, and after conferring with me, proceeded to fix the clock. Then he explained to me ways to prevent it from happening again. The clock is working beautifully.
Description of Work: Repairing a family heirloom grandfather clock which had stopped running.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John S.
03/2012
5.0
clock repair
  + -1 more
They were very good. They did a good job with the clock. I would use them in the future.
Description of Work: I used Franklin Clock Shop for a clock repair in the last six months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michelle W.
03/2012
5.0
clock repair
  + -1 more
The interaction was very good. It is a family heirloom and he fixed it and it is working fine now.
Description of Work: I used Franklin Clock Shop to fix a grandfather clock because it wasn't working at all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

arthor R.
06/2009
5.0
clock repair
  + -1 more
Came to house for examination and estimate.ane tried to fix it at that time for $150. We brought the clock back to his shop and he credited the $150 toward the total of $650 to repair. He said it would take 6 weeks and it did . We are very happy with the final result.
Description of Work: Repair grandfather clock that was not working properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

L B.
11/2007
5.0
clock repair
  + -1 more
Really, really well. Franklin Clock was referred to me by a country club that had used their services before and we were very pleased with the quality and price of the work. Jonathan came to the house, took apart the clock and took it back to the shop. Building the new pendulum was time consuming to get right, so it took about 2 months. When it was done, he brought the mechanism and the new pendulum back, put the clock back together, and gave us detailed instructions on how to keep it working going forward. He came in the evening, which was what we needed since we're both out during the day.
Description of Work: Jonathan Haller repaired a non-working grandmother clock, including building a new pendulum.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    200 HAMILTON AVE, White Plains, NY 10601


    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    11:00 AM - 4:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Clock Repair

    FAQ

    FRANKLIN CLOCK SHOP is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 5:00 PM

    Friday: 10:00 AM - 5:00 PM

    Saturday: 11:00 AM - 4:00 AM

    FRANKLIN CLOCK SHOP accepts the following forms of payment: Check,MasterCard,Visa
    No, FRANKLIN CLOCK SHOP does not offer free project estimates.
    No, FRANKLIN CLOCK SHOP does not offer eco-friendly accreditations.
    No, FRANKLIN CLOCK SHOP does not offer a senior discount.
    No, FRANKLIN CLOCK SHOP does not offer emergency services.
    Yes, FRANKLIN CLOCK SHOP offers warranties.
    FRANKLIN CLOCK SHOP offers the following services: clock repair, clock set up, clocks moved

    Contact information

    200 HAMILTON AVE, White Plains, NY 10601


    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    11:00 AM - 4:00 AM