Copeland Technology LLC

The job went beautifully. Raph is quite tech-savvy and responsible, and performed an exceptional job with minimum delivery time.

Expert training and clear explanations made this very valuable. Raph knows his stuff

I needed help with intermittent Wi-Fi issues in my apartment that I couldn’t resolve. Copeland technology patiently resolved my issues and walked me through the diagnostics so that I could resolve the issues myself in the future.

Terrific. I needed help setting up a new router to cover the entire house with wifi. Very diligent and friendly

I'm so glad i heard about Copeland Technology. Raph was so nice. He got me up and running with windows on my Mac in no time.

Ralph was extremely helpful and responsive. I had an older laptop that was incredibly slow to the point where I was thinking about getting rid of it. I thought I would see whether anything can be done to increase its speed, so I took it to Raph, who very quickly had it back to me and it’s running much much faster now.

Raph fixed two older computers for me. They had been my older children's who had moved on to new ones. He got them cleaned up and functional so that my younger kids were able to use them, giving me two more years before I had to invest in new computers for them.

I recently had the pleasure of working with Raph, a computer tech guy, and I must say that my experience was nothing short of exceptional. Raph demonstrated an incredible level of expertise in solving all of my desktop issues and router problems. From the moment we started discussing my computer issues, Raph approached the task with professionalism and a genuine passion for problem-solving. He was attentive, patient, and took the time to understand the root cause of each problem I faced. It was evident that he possessed an in-depth knowledge of computer systems and was up-to-date with the latest technological advancements. Raph's ability to diagnose and troubleshoot my desktop issues was truly remarkable. He quickly identified the underlying problems and provided effective solutions, saving me both time and frustration. His attention to detail ensured that every aspect of my computer was running smoothly, exceeding my expectations. When it came to my router problems, Raph's expertise shone through once again. He effortlessly assessed the situation and implemented the necessary configurations to optimize my network performance. His extensive understanding of router settings and protocols left me confident that my network was in capable hands. Despite working with complex technical challenges, Raph was able to effectively communicate the solutions in a clear and concise manner. He patiently answered all of my questions, ensuring I understood the steps taken to resolve each issue. His friendly and approachable manner made the entire experience comfortable and stress-free. Overall, my experience with Raph was fantastic. His technical skills, combined with his professionalism and exceptional customer service, make him a standout computer tech guy. I would highly recommend Raph to anyone in need of assistance with their desktop or network issues. With him by your side, you can rest assured that your technological headaches will be resolved swiftly and efficiently.

Excellent! Top quality service at an extremely fair price. Highly recommend!

He upgraded me to a faster better desktop and I had zero headaches because Raph plowed through all the the data transfer, software updates, cabling critical items to a new UPS, setting up redundant backups, creating a file server, and did a tremendous amount of housekeeping. Lots of improvements offered I wouldn’t have thought of, but appreciate now. When remote support is needed, that works well too.