Additional DBAs - CertaPro Painters Ltd, CertaPro Painters of Scarsdale-White Plains, CertaPro Painters, WKM Choice Painting, Inc., Additional phone - (800) 462-3782. Independently owned & operated. Residential & Commercial services.
Interior & Exterior Painting. Deck Staining. Stucco Repair. Carpentry. Power Washing. Wallpaper Removal. Drywall Repair.
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
69% | ||
6% | ||
0% | ||
19% | ||
6% |
"I am sorry you did not have a positive experience. We strive to bring the highest quality work and professionalism to all of our customers. Initially there was mis-communication with the crew. I followed-up with the homeowner and advised that we would return the next day to insure the work was completed to her satisfaction. I'm surprised the homeowner indicates that we were unprofessional. I spoke to her several times and met the crew at her house to ensure the work was done correctly. Our policy is that the work is not completed (nor any payment collected) until the homeowner signs off on the project - and is completely satisfied. We are a reputable and professional business with strong core values. The suggestion that we are unprofessional is simple not true."
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"Member.. thank you for taking time to review us. I appreciate you mentioning our attention to detail, and doing the things we promise. We try our best to make sure we meet expectations and provide a good customer experience every time."
"Thank you for the review. I appreciate your noting how clean and quiet we were. We also enjoyed meeting your pets, Lulu and Wicked."
"Hi . Thanks for taking the time to write this review. We enjoyed working with you on the kitchen and appreciate having been asked back to paint the upper rooms. Best. Brad"
"Thank you for the feedback. We will return when the weather warms, to remedy the deck. Best. Brad"
"I greatly appreciate you taking the time to write a review, and noting our strong communication, reasonable price, and meeting your expectations. We take great pride in the final product, and the process of getting there. Thank you. Brad"
"The promotion “Painter for a Day” allows for 8 hours of painting at a reduced rate. However, the project they contacted us about was a 22 hour job, not the expected 8 hours. Our proposals are computer-based and very competitive, and reviewed by the business owner for accuracy. In this case, we explored numerous options, providing written revisions to the homeowner, including different scope of work, costs, and a full refund-- since they had already paid Angie’s List. (Please note that we do not accept any payment until the project is complete). The homeowner chose a refund option, and we did not perform any work at their home. I am an honest person running an honest business-- dependent on repeat customers and referrals. The suggestion that we inflate prices is simply not true."
"thank you for taking time to review our process even though you chose another painting company. I appreciate you noting our continuous improvement-- your comments are very helpful. I hope you'll consider us again, for your next painting project. We are typically very competitive among licensed, insured painters. Thanks again!! Brad"
", thank you for taking time to write a review. I appreciate your noting our professionalism and attention to detail... both of which we pride ourselves on. Thank you!! Brad"
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