
Al's Moving and Storage
About us
Family owned and operated and proudly serving White Plains, NY and Westchester, NY since 1948. The team at Al's Moving provides top quality local moving services and long distance relocations solutions. Call us today for a free in home estimate!
Business highlights
Services we offer
Family owned and operated, our expertise is in providing full service local and long distance moving services with a "personal touch." We offer packing services, packing supplies, piano moving and more! Call today for an in home estimate., residential and commercial moving
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings | 
|---|---|---|
| 57% | ||
| 21% | ||
| 7% | ||
| 5% | ||
| 10% | 
"Thanks [Member Name Removed]! Best of luck in your new home!"
The F score goes to the OFFICE STAFF of Al's Moving, including Al.
The 2 people, Al and Denise, seemed like we were disturbing them when we called. I called on 10/28 to get a quote for a move in November. I was given a quote by Denise for $120 per hour, with an approximate time of 7 hours. I received a call from Al, the owner, the following day and he then tried to raise the rate by $5 per hour and an approximate time of 8 hours. I stated I was given a $120 per hour quote already and a window of around 7 hours. He already knew this but tried to raise the rate anyway. He doesn't call unless he has the info in front of him.
Moving day came on November 19th. I called to confirm the time and Denise answered and seemed bothered that I called. REALLY???! The complete moving time took 6 hours, including one hour travel time, which would come to $720.00. The mover handed us the phone for the final payment, and Al stated we now had to pay $840. I asked how did you come up with that?The moving men came at 8:30 am and finished at 1:40.pm. From 8:30 to 1:30 is 5 hours. Add one hour driving time, and that would make it a total of 6 hours. That equals to $720.00. He stated some bs and then said we had to pay $760, which is $40 extra. I did not feel like arguing over the phone as moving is stressful already. He is very dishonest!
I will never recommend them nor use them again.
Get your quotes in writing and keep track of your time like I did.
Again, to the 3 men, Emilio, Benny and Omar, who moved our stuff, thank you!! You guys were great.
Consider opening your own business.
"[Member name]- We understand moving is stressful. That said, you called us and we provided you with 3 courteous professionals who completed the move precisely within the time frame estimated over the phone. This isn't some moving horror story that warrants dragging our honest reputation through the mud on Angie's List. Call our office at (914) 761-2528 and we will gladly send you out a check for the $40 over charge. Simple as that. Best of Luck Albert Fanelli Al's Moving and Storage"
Moving crew was headed by Walter, who came with 3 other men to my apartment. They told me they'd come first thing in the morning and they were prompt. They were very polite, careful and moved at a fast pace. They finished moving in a little over an hour. In FL, Walter's crew came early on Sunday morning and again, did a great job. Nothing was broken or missing and everything was handled with care. They were just nice, polite guys. I made the initial reservation with Al and followed up with Sandra in his office. The office is very busy and they do call back. Mine was not a huge job, but an average one, and it could not have gone smoother. Also, they have an enormous rig so they can definitely handle a bigger job. If I do move out of FL, I will definitely call Al's Moving.
"Thanks for the review of our services and for being a loyal customer. I'm glad to hear that we provided a pleasant moving experience. Our team strives to provide quality moving services each day."
"Thank you for the review of our service and for being such a loyal customer! We look forward to working with you again soon!"
Licensing
State Contractor License Requirements
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