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Beach Stove and Fireplace

Founded 2010 • With Angi since May 2013

3.0

(4) Verified Reviews

Business Details

Phone Number

Address

381-8 Old Riverhead Rd.

Westhampton Beach, NY 11978

Description

Beach Stove and Fireplace sells and provides service for fireplaces, stoves, fire pits, gas logs, and electric fireplaces. We do not use sub-contractors and will happily provide service for any and all of the products we sell as well as a one-year labor warranty. We are the only local fireplace dealers that are NFI certified Wood and Gas burning specialists, FIRE certified fireplace and chimney inspectors, and CSIA certified sweeps. All the fireplace manufacturers recommend ONLY using NFI certified specialists. We're open Monday through Friday from 9 am to 5 pm and Saturday by appointment....

Verified Reviews

A few reviews for this pro...
5.0

12/17/2020


andrew T.

I had Westhamptonbath beach and stove install two new gas burning fireplaces in my home in Southampton about 5 years ago . They were a total pleasure to work with and we love the job they did. Yesterday I called there because my pilot was not igniting . Chris was unbelievable and on a FaceTime he walked me thru the process and we fixed it together . Another covid virtual service call with a good ending.. Chris spent the time patiently step by step till we got it solved. He is the best and I am glad I used them to installl them and to service them over the years. Thanks again you saved the day

Description of Work
My gas fireplace wasn't igniting

Category fireplaces

5.0

11/23/2020


Jan M.

Chris Strain is the man! We moved here recently due to COVID and have no local contractors to work with so we are starting from scratch. I went to the Beach Stove and Fireplace to purchase a log grate to lift my new gas log set up a few inches because we were not getting high flames in our fireplace. Our plumber who installed the unit recommended this to increase airflow. Not only did Chris talk me out of the grate (who turns away sales?) but he spent 20 minutes on speakerphone with my husband and me explaining what was happening with my unit and why the grate wouldn’t work. He also figured out why our gas flow was weak due to the incorrect size gas line leading to the unit. I wish I had found Chris and Beach Stove and Fireplace before I purchased and installed my log set – I would have had a much less stressful time with the whole process. I highly recommend Chris to anyone looking for a new fireplace or service on an existing unit. He even told us to call him for any other service providers we find we need in the future. It’s hard to find nice honest people in this crazy world but I’m grateful I found Chris Strain.

Description of Work
I needed to purchase a log grate for a propane log set

Category gas logs

1.0

10/31/2014


Helen M.

They arrived on time and cleaned the chimney . I had to repeatedly insist that I needed an accurate estimate for work that needed to be done . The Technician argued with me telling me he could eyeball it from the deck. The assistant raced to load the ladder onto the truck. I insisted and finally got an estimate with measurements. Then I found out that the employees routinely bad mouth their customers and spread gossip about the customers homes. After having learned this WE WILL NEVER USE THIS COMPANY AGAIN ! IF. You value Privacy and expect contractors to respect you and your home I suggest you think very carefully before allowing them into your house .

Description of Work
Inspect Chimney, Sweep Chimney. And Inspect to replace parts .

Category fireplaces

Service Provider Response

We have never served this customer as we are not a chimney sweep company.
1.0

11/05/2013


barbara M.

THE MANUFACTURER TOLD US TO PUT A CLAIM IN WITH UPS. THE MANUFACTURER HAD IMPROPERY PACKED THE ITEM. MY HUSBAND THEN CALLED MARIE BACK TOLD HER THAT HE WAS SHIPPING THE PART BACK TO HER AND FOR HER TO RETURN OUR MONEY. I WOULD NEVER ORDER ANYTHING FROM THIS COMPANY AGAIN. THEY CHARGED $200.00 TO MAKE A PHONE CALL.

Description of Work
THE PROVIDER ORDERED A PART FOR OUR STOVE AND CHARGED AN ADDITIONAL $200.00 FOR PLACING THE PHONE CALL. WHEN THE PIECE CAME TO OUR HOME FROM THE MANUFACTURER, IT ARRIVED BROKEN. WE CALLED BEACH STOVE AND FIREPLACE AND TOLD THEM THAT THE PART CAME BROKEN, MARIE THEN IN TURN CALLED THE MANUFACTURER.

Category fireplaces

Service Provider Response

This customer contacted us as a dealer for their brand of stove to order a replacement part for them. We took the order and had the part shipped directly from the manufacturer to the customer's home - no problem. The manufacturer accidentally packed our invoice along with the part so that the customer could now see our wholesale price. The "additional $200" we charged the customer is our markup plus the cost of shipping. They did not understand that retail businesses buy from manufacturers/distributors, mark the products up to a manufacturer's suggested retail price, then sell them to the consumer. The customer returned the part to us and we refunded their money no questions asked. We price our products according to industry standards, and would never arbitrarily add $200 to the cost of something.

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    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    No
    Payment Options
    Visa, MasterCard, Discover, Check, Financing Available
    Senior Discount
    No
    Warranties
    No

    Services Offered

    We sell, inspect, install, and maintain fireplaces, chimneys, gas logs, fire pits, stoves, and electric fireplaces. We are also happy to answer any questions you may have on related topics.

    Services Not Offered

    Gas and electrical work

    Frequently Asked Questions & Answers about Beach Stove and Fireplace

    How is Beach Stove and Fireplace overall rated?

    Beach Stove and Fireplace is currently rated 3 overall out of 5.

    What days are Beach Stove and Fireplace open?

    Beach Stove and Fireplace is open:

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    What payment options does Beach Stove and Fireplace provide

    Beach Stove and Fireplace accepts the following forms of payment: Visa, MasterCard, Discover, Check, Financing Available

    Does Beach Stove and Fireplace offer free estimates?

    No, Beach Stove and Fireplace does not offer free project estimates.

    Does Beach Stove and Fireplace offer eco-friendly accreditations?

    No, Beach Stove and Fireplace does not offer eco-friendly accreditations.

    Does Beach Stove and Fireplace offer a senior discount?

    No, Beach Stove and Fireplace does not offer a senior discount.

    Are warranties offered by Beach Stove and Fireplace?

    No, Beach Stove and Fireplace does not offer warranties.

    What services does Beach Stove and Fireplace offer?

    Beach Stove and Fireplace offers the following services: We sell, inspect, install, and maintain fireplaces, chimneys, gas logs, fire pits, stoves, and electric fireplaces. We are also happy to answer any questions you may have on related topics.

    Are there any services Beach Stove and Fireplace does not offer?

    Gas and electrical work