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Geek Squad - Best Buy

Computer Repair, Stereo and Home Theater System Service, TV Sales,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
46%
4
38%
3
8%
2
0%
1
8%

Filter reviews by service

Showing 1-13 of 13 reviews
Rueven M.
May 2014
5.0
Stereo and Home Theater System Service, TV Repair
Yes, I recommend this pro
$250
.

Linda B.
Dec 2013
1.0
Computer Repair
I had to go back to the store three times. Once to bring it in, once to pick it up and once because they needed a Windows programmed which of course they could have told me about in the first time. Each time I waited on the line for an hour and twenty minutes to pick up the computer. I'll never do that again. There were phone calls that were not returned. The turn around time was seven days, I think it could have been faster than that.

Tanya J.
Apr 2013
4.0
TV Sales
Yes, I recommend this pro
$1,700
I bought a TV from them previously so I went back to them again.  I liked the price and what came along with it. 

Renee A.
Apr 2013
5.0
Computer Repair, Stereo and Home Theater System Service + 3 more
Yes, I recommend this pro
$100
The staff were pleasant, answered my questions and sent me in the right direction to where my item was located.

Gary D.
Mar 2013
5.0
Computer Repair, Cabinet Making
Yes, I recommend this pro
I could not get my computer started. No how,  no way. I thought I lost everything. I brought it into Best Buy in Westbury and boom, boom, boom, a couple of clicks, they had me up and working. And there was no charge. I wrote a nice letter to their boss.

Carol M.
Jul 2012
5.0
Appliance Sale
Yes, I recommend this pro
$1,800
The sales and delivery was great.  Everything was perfect.

Michael A.
Jul 2012
4.0
TV Sales
Yes, I recommend this pro
$750
They were good since I had a good sales guy.

SUMEET B.
Dec 2011
4.0
Stereo and Home Theater System Service
Yes, I recommend this pro
It was very positive experience with them.  It was kind of easily done with no hassles.  It was pretty much an orderly experience.  It was fairly positive.  I will use them again.

NINA G.
Feb 2011
5.0
Appliance Sale
Yes, I recommend this pro
$500
We bought a microwave oven from Best Buy. The price was competetive with other stores, and we actually found a helpful salesperson. Delivery and installation charges were a little steep, but they were very reliable: calling ahead of time, showing up promptly, removing our old over-the-range oven, and quickly installing the new one. An easy experience.

ESTHER C.
May 2009
5.0
Stereo and Home Theater System Service
Yes, I recommend this pro
$70
Their sales person was nice and he explained all the features in it. He also explained how it was compared to others. He was helpful

TED R.
Jul 2007
3.0
Computer Sales
Yes, I recommend this pro
$2,000
I am a computer guy. I know what I like and how I like it. Now that I am retired, I need to keep my brain working on something. Now Best Buy's sales department is okay. We did have computer problems with the Toshiba though. Overall, you will pay going to a place like this but they are okay.

Anonymous
Jan 2006
4.0
Computer Repair
Yes, I recommend this pro
$40
OVERALL THEY ARE A B. I THINK THEY DID A GOOD JOB. THEY SEEMED KNOWLEDGEABLE. THEY GOT THE JOB DONE. MY PROBLEM WAS FIXED IN A TIMELY FASHION. THE PRICE WAS SUPPOSED TO BE FREE, BUT THEY DECIDED TO CHARGE ME WHICH UPSET ME, BUT THEY ENDED UP NOT CHARGING ME. OVERALL I WAS VERY HAPPY.

KHOI T.
Jan 2006
4.0
Computer Repair
Yes, I recommend this pro
$100
MY OVERALL EXPERIENCE WITH BEST BUY WAS GOOD. THEY WERE PROFESSIONAL AND THEY ARE REALLY SMART. THEY KNEW EXACTLY WHAT THEY WERE DOING. THEY WERE NOT OUTSTANDING TO WHERE I WOULD BRAG ABOUT THEM BUT I HAVE NO COMPLAINTS.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 4.2 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Contact Information

1100 Old Country Rd, Westbury, NY 11590

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