It is the team members of Kaz that make the difference. Pride is taken in wearing the Kaz logo, pride is taken in helping our customers and making all our customers happy customers. Our goal is to make every customer a referring customer, someone that is proud to tell others that we helped them with their project. I think you will find that communication, professionalism, and friendliness is a common theme. Additional DBA - Kaz Brothers Construction, Kaz Roofing Systems, Raynor Garage Door of WNY Additional email - [email protected].
Kitchen & bathroom remodeling. Design & build home additions. Patio roofs & decks. Windows. Entry doors. Siding. Roofing. Garage door installation & service.
Number of Stars | Image of Distribution | Number of Ratings |
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83% | ||
6% | ||
5% | ||
2% | ||
4% |
"Thank you for your kind words. We understand our projects may cost more, however we like to think we are priced right. Our intend is to write a proper contract/estimate describing the work to be done and the products to be used. Inform a client on the "wildcards", the things that may cost more or potenial problem areas so there are few surprises, and provide great professional service. This philosphy has worked well for over 20 years and we have thousands of Raving Kaz Fans to thank for it. Thank you for your trust and your business."
"Thanks for stopping at the home show. It was a busy show and our display drove many people to us. I am sorry we couldn't spend more time. As for the price, it is hard to give a number without a visit so I understand how our price idea can sound high. Thanks anyways."
"[member name removed], thank you for your review. Your home looks beautiful, you have great taste."
"Thank you for your review and your business."
"Dear (Member name removed), I am sorry we did not connect but I trust Brian did call you and left messages, he remembers because when he called to apologize he heard your voicemail which is different. We are in the customer service business, we just happen to do home improvements too. If we don't call, we don't do business. But if someone doesn't call us back. we assume they are not interested. Sorry if there was any inconvenience."
"Thank you for your kind words. We believe have some of the best people in the business working for us."
"Thank you for your business."
"I spoke with the Project Developer about your estimate and this appears to be a communication error and we apologize for your inconvenience. Also for further reference for all Angie's List participants, we do not provide services of concrete or concrete repair, landscaping of any type and we also do not do electrical, HVAC or plumbing work unless it is part of a complete project. Thank you for your review."
"Thank you very much for the kind words. We will let the guys know of your happiness."
"Please pull this! We always respond to our clients. Our reputation for servicing the client is second to none. Not sure if it is or isn't an issue. We received a letter stating he wanted $600 or he would go to Angie's List, BBB and the News to discredit us. We have called and mailed a letter asking to explain and we haven't received a response."
"Sorry Member for your inconvenience, however we don't provide drawings and a detailed specifications unless the client is willing to meet with us and has us explain the work scope of the project. You and your husband did not want to meet with us and just wanted the estiamte via email. We understand your time is important but so is ours. Estimates do take us time to design, price and write up, typically 8 to 10 hrs, not to mention the time we invest in meeting with potenial clients. We also understand $45,000 is alot of money which makes it even more important to have communication and an understanding what your investing in to create a win-win project."
"Thank you for your report and for your business."
"Thank you for all your business and kind words."
"We are sorry for your issues but the plumber we did use is experienced and licensed. The problem was acclimating with your older heating system and a newer toe kick under cabinet heater. Product was installed correctly however the newer unit needed to work with a different accustat, which we later handled. Lesson learned and sorry for any inconveniences. Thanks for your business."
"I am glad you are happy. We really went out of our process to help you with this project. Insurance work can be a challenge because we have your best interest in mind and they never seem to work with the same time urgency. Thanks"
"Our goal is alway to be very professional, with trustworth team members and have the best interest of the client in mind. Thank you."
"Our goal is never to sell anyone something, it is to educate and provide quality products that we know our suppliers and manufacturers we stand behind. Thank you for your report."
"Thank you for all your kind words. Our team did their job. Thank you."
"Thank you for your report."
"We apologize for this issue. We have Project Developers that specialize is certain services. In your case we didn't have the right person handle your estimate. I apologize, the correct process did not get followed. Sorry for your inconvenience."
"Thank you for your report. We appreciate the "A"s."
"Thank you member."
"We love hearing comments like yours. Interestingly today, I had another client tell us we were more expensive but after having had 2 other bad experiences with contractors in the past, she could afford not to use Kaz. Thank you."
"Thank you for your kind words and your business. We try hard everyday."
"Thank you for your report and for being a Raving Kaz Fan. That is our goal."
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