Kaz Companies Inc

They are on time, knowledgeable and pleasing experience

The online reviews and the sales pitch were outstanding. When it came to actually doing the work, the biggest failure was the lack of communication between the design department and the project manager and the onsite carpenter. I ended up paying a lot of money and not being satisfied with the end product. The project manager blew me off and minimized my concerns and then claimed he didn't. My husband is still replacing (2 months later) baseboard and door and window casing that they were going to charge us $90/hour to refit and replace. They also installed a washer and dryer and didn't take out the shipping struts. Luckily my husband guessed that they didn't do it, so our expensive washer was not ruined. I have to pay to have the shower floor replaced, but I can't afford to do it at the moment. They claim it's the materials I chose, but I think it's the way it was installed. I dread getting into my shower now... I reached out to them to detail my experience and they said they were sorry, but didn't take any responsibility, and they didn't offer to fix it. Oh well.

They did an excellent job and were very meticulous. They were not the lowest bid but they were definitely worth it. They went over every detail with me and my wife and we would highly recommend them. We would definitely use them again.

Kaz isn't cheap, but they are reliable and professional, they do high-quality work, and they stand behind it. If they do charge more, you are getting something of value with the added cost. We looked at a lot of contractors before settling on Kaz. We almost went with another, who was encouraging us to do work that in retrospect really was a bad idea (moving an exterior wall to make the kitchen bigger). The Kaz designer said that would not be prudent, describing how much extra work it would involve; she showed us how the kitchen space we have is plenty, with the right design. Instead she helped us with really useful remodeling ideas, such taking a bit of garage space to make a mud room (that has worked out extremely well). She displayed great competence in her arguments and her understanding of the mechanics behind all the options, and in fact our meeting with her is what sold us on the company. We didn't interact with her much after that, but fortunately everyone else we dealt with met the same standard that she had set. The designer we met with in their store led us through all the choices of fixtures, tile, etc., and we’re happy with the selections we made with her help. Once the work started, the project took about 12 weeks in all, and extended over both Thanksgiving and Christmas holidays. There was a base crew of two, with others helping on and off with special tasks such as drywall, electrical, plumbing, tile. Everyone was courteous and professional. The work continued pretty much without interruption (other than a bit off for the holidays) until it was completed. They accommodated big and small changes as the project proceeded (e.g., changing placement of shower head). If the changes meant more work, they would charge for it, but these costs were clearly laid out in writing up front; there were no surprise charges at any point. They continued to give advice that seemed impartial, sometimes recommending against ideas that would have led to additional charges. There were a few glitches along the way, which I think are to be expected for a project of this scope. I have no complaints about how they were handled. Afterward, some grout in the shower-floor tile kept coming out. A Kaz guy returned several times to fix it, trying more aggressive steps each time. In all, it took several weeks with various attempted fixes to finally get it good. Through all this, they responded promptly each time I reported the problem, and they never charged me for any of it. The point here is that they stood behind their work. As part of this job, I also had them replace two skylights that had leaked every winter since they were replaced when I had a roofing job done a few years before, by another company. That company was utterly unable to make them stop leaking, and eventually flat out said that skylights just do that and I shouldn’t expect otherwise. The new skylights installed by Kaz have never leaked since they did the replacement. Several years have passed since all this work was done, and it's holding up extremely well (including that shower tile). We love the design and the decisions we made, particularly going with Kaz for this project.

They did exactly what they said they wouldand when they said they would at a fair price.Who can ask for more?

Very smoothly. Once work began the project was completed in a timely manner with minimal disruption to normal activities. Any issues were promptly addressed and resolved. The final project looks awesome.

Unfortunately, the garage installer from the Kaz company was injured. He was not going to return to work for about 6 weeks. Therefore, rather than make me wait, they sent an installer from another company. He was professional and seemed to do a quality job. Had no problems related to the installation. I would recommend the Kaz company to others. Their price and warranty are very good.

They did six windows. It was an old house, and a lot of problems. They fixed everything. The wall was behind a wall. Its a really old house. They put in more installation for us. The addition they had to straighten them up, before the windows. It was quite a bit.

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Longer than planned and charged double more than once, as well as services promised never delivered.

Excellent had the garage sided and the roof on house done ! Some cement work in back yard ! Would highly recommend.

Very well.

Kaz did a great job. Although they were not the cheapest, we wanted quality windows (Andersen), wanted New Construction (Big L would not do new construction) and got good references from two past Kaz customers who had similar projects. Especially important to use was keeping the interior molding (original) in tact. Although project was started after they originally told us, the quality was exceptional. Everything was done from outside so interior molding was not disturbed much. Any that was, was corrected and touch-up painting was done after the project on each and every window. The quality of the windows is great, the exterior aluminum work looks good. The crew showed up on time each day, were very respectful of the interior of the house, putting tarps down and cleaning up each evening. They estimated 2 1/2 weeks for entire job (22 windows) and got it done in less than 2 weeks. We were very happy with the work.

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All work was done timely and professionally.  No foul talk on the job or loud radios.  Worked diligently, quickly.  Great clean-up.

The overall project went very well.  Kaz was one of three companies that bid on the project, and they did the most professional job of listening and responding to our thoughts.  The upfront planning was clear.  Communication during the project was always very responsive and thorough.  The selection process was handled very well, with the individual listening to our thoughts, but also feeling free to offer her own opinion, which we valued.  The quality of the work was excellent--both by Kaz employees and by the several subcontractors.  The Kaz employee who did the carpentry and performed the overall ongoing management of the project did an outstanding job.  We are pleased with the final result.

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great. three man crew used top notch equipment to remove the ice without damaging any shingles or gutters.

It leaked under warranty and they didn't stand behind it.

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