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Home Depot

Hardware & Home Improvement Stores, Doors, Kitchen and Bath Remodeling,

Services we offer

Building materials, counter tops, remodeling, kitchen and bath, carpet cleaning, cabinet re-facing, deck's, roofing, landscaping, windows, electrical, doors, painting, & flooring

Reviews
4.229 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
48%
4
34%
3
3%
2
14%
1
0%

Filter reviews by service

Showing 1-25 of 29 reviews
Margaret C.
Jun 2017
5.0
Window Service
Yes, I recommend this pro
They were professional, kept in touch via email and cleaned up afterwards. 

Justine C.
Jan 2016
5.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
unknown

Michael S.
Aug 2015
4.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
unknown

Marie Z.
Feb 2015
5.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
$150,000
I did not use this Home Depot Location.  The location I used was the Thruway Mall location on Harlem Road, Buffalo, NY 14206.  The sales person was courteous and knowledgeable.

Amy K.
Jul 2013
5.0
Hardware & Home Improvement Stores, Flooring + 1 more
Yes, I recommend this pro
$650,000
Very well. They removed old carpet and some tile. Hauled away the debris. Cleaned up afterward. Everything went as planned and the floors look wonderful!

Robert D.
Jul 2013
5.0
Doors
Yes, I recommend this pro
$10,000
They guarantee the installation and everything along with it because it is one of their installers. So I buy the door and everything is guaranteed all down the line. They did a nice job and the price was fair.

Eileen E.
Feb 2013
5.0
Rentals - Equipment
Yes, I recommend this pro
My husband is always pleased with Home Depot.

Doug R.
May 2012
3.0
Hardware & Home Improvement Stores, Kitchen and Bath Remodeling
Yes, I recommend this pro
$800,000
The work was performed by a sub contractor out of Rochester who had an elaborate protocol to ensure the labor was done according to spec and on time. Unfortunately the first technician dispatched was in way over his head with the technology and soon developed 'a backache' and was off the job and unavailable. The second technician was then assigned and turned out to be a competent local carpenter. He quickly assessed the level of work as unacceptable and tore it out and started over.
The work was completed as planned and the results were top shelf as far as workmanship. The installation has held up and it was the right solution to the problem.
Unfortunately the second attempt to upgrade my daughter's kitchen has not turned out as well. We installed new cabinets from scratch and contracted with Home Depot in Amherst to supply the material. The cabinets came as ordered and our contractor installed them and the results started to come unglued almost immediately. A area rep was dispatched from the manufacturer and he determined the glue was unsatisfactory from the factory. He re ordered replacements which were then installed and it was obvious that they also were defective with the same batch of defective glue.
It has been over a year and every time I go to open a cupboard the door falls off and I get powerful angry. Seems that Home Depot is unable to follow through on the quality and warranty issues. Maybe as a sailor I will take my tube of 3M5200 and just glue the doors up myself, but I really shouldn't have to.
If you use this supplier be very careful to police the job...

Doug R.
May 2011
4.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
$300,000
They supplied the materials that we ordered and the job went fine.

Mary Beth S.
Feb 2011
5.0
Kitchen and Bath Remodeling
Yes, I recommend this pro
$750,000
My husband and I did the demo in our kitchen, but had the design and installation of cabinets and countertops done at Home Depot. Everything went very smoothly and professionally.

Anonymous
Jul 2006
5.0
Carpet Installation
Yes, I recommend this pro
$80,000
I was pretty satisfied. For they style of carpeting I purchased, the price was right. The workers who installed it were pretty good. They even made installation recommendations that turned out good. I really like the carpet.

Sally T.
Jul 2006
4.0
Doors
Yes, I recommend this pro
$40,000
The quality of the door is good. However, a lack of communication, between a Home Depot manager and the subcontractor who installed it, led to a week's delay in getting it installed. In the end, everything worked out, but it was a little frustrating.

SARAH B.
Jul 2006
5.0
Kitchen and Bath Remodeling
Yes, I recommend this pro
$1,200,000
Home Depot stuck to the estimate. They are very trustworthy, and everything is backed with a warranty. We finished right on schedule, even though there was a back order on one of the cabinets. It didn't hold them up.

Anonymous
Jul 2006
2.0
Window Service
Yes, I recommend this pro
$270,000
Our overall service was good, but I felt the price was too high. They were very responsive and punctual. The people who did the work were very professional and knew what they were doing. I was very satisfied with the work after they were done.

Anonymous
Jul 2006
2.0
Carpet Installation
Yes, I recommend this pro
$300,000
It's very difficult because Home Depot subcontracts with people so they were hard to work with because they were telling me two different things. The work was fine after everything was all done. There was a lot of miscommunication dealing with both Home Depot and the subcontractor.

Anonymous
Jul 2006
2.0
Doors
Yes, I recommend this pro
$300,000
The salespeople from Home Depot were excellent, They were very accommodating. The company they were dealing with was horrible in delivering the product. The installers were awful, and seemed inexperienced. They eventually sent someone who knew how to install the doors.

Anonymous
Jul 2006
4.0
Kitchen and Bath Remodeling
Yes, I recommend this pro
$700,000
Home Depot followed through with the work, even with a few bumps in the road. What I paid matched the estimate, which is appreciated. They did a good job of leaving the kitchen clean, and looking good.

Anonymous
Jul 2006
4.0
Flooring
Yes, I recommend this pro
$220,000
I would possibly hire Home Depot again, depending on the situation. We ended up having to delay the project because of a shipment that did not come in on time. Overall, it was a good experience.

Anonymous
Jul 2006
5.0
Gutter Repair and Replacement
Yes, I recommend this pro
$50,000
The experience with Home Depot was very good. They come out and do an estimate, and stuck with their prices. They are very trustworthy. They cleaned-up after themselves, and took care of the waste. There was no removal for us to do.

Anonymous
Jul 2006
4.0
Gutter Repair and Replacement, Roofing
Yes, I recommend this pro
$4,000,000
Well, everything is good now. We had a few problems with the roof, but they were fixed. Home Depot did a great job with the siding. Not too long after we had it put on, it accidentally got damaged and they came out and replaced the small part for free.

Hanes W.
Jul 2006
4.0
Ceramic Tile Service
Yes, I recommend this pro
$1,100,000
Home Depot did a great job installing the tiles. They always showed up on time and worked hard. We did have a few minor problems. They had the wrong address and almost installed the tile at my husband's office. Then, we noticed a chipped tile, so we've been in touch with them about that.

Jonathan S.
Jul 2006
5.0
Hardware & Home Improvement Stores, Cabinet Making
Yes, I recommend this pro
$75,000
I was very satisfied with the results of the cabinets. The whole job was excellent. They did everything within 2 days, and were very efficient and friendly.

Anonymous
Jul 2006
5.0
Hardware & Home Improvement Stores, Countertops and Backsplashes
Yes, I recommend this pro
$100,000
I felt that Home Depot did great work. They came out when they said they would, and were knowledgeable about their products. I would recommend them.

Anonymous
Jul 2006
2.0
Doors
Yes, I recommend this pro
$80,000
Home Depot didn't install the door properly, the door doesn't look right and there is a bad caulking, I'm still having problems with it and they won't come back to fix their mistakes. I don't like the way that they installed the door.

Anonymous
Jul 2006
5.0
Hardware & Home Improvement Stores, Carpet Installation
Yes, I recommend this pro
$120,000
Home Depot did a great job of laying the carpet. We did have a small issue. In the end, we had to reorder in another size so there would be no crease in the carpet. They handled the setback very well.
Showing 1-25 of 29

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Home Depot is currently rated 4.2 overall out of 5.
Monday: 6:00 AM - 10:00 PM Tuesday: 6:00 AM - 10:00 PM Wednesday: 6:00 AM - 10:00 PM Thursday: 6:00 AM - 10:00 PM Friday: 6:00 AM - 10:00 PM Saturday: 6:00 AM - 10:00 PM Sunday: 8:00 AM - 8:00 PM
No, Home Depot does not offer free project estimates.
No, Home Depot does not offer eco-friendly accreditations.
No, Home Depot does not offer a senior discount.
No, Home Depot does not offer emergency services.
No, Home Depot does not offer warranties.
Home Depot offers the following services: Building materials, counter tops, remodeling, kitchen and bath, carpet cleaning, cabinet re-facing, deck's, roofing, landscaping, windows, electrical, doors, painting, & flooring

Contact Information

1881 Ridge Rd, West Seneca, NY 14224

Service Hours

Sunday:8:00 AM - 8:00 PM
Monday:6:00 AM - 10:00 PM
Tuesday:6:00 AM - 10:00 PM
Wednesday:6:00 AM - 10:00 PM
Thursday:6:00 AM - 10:00 PM
Friday:6:00 AM - 10:00 PM
Saturday:6:00 AM - 10:00 PM
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