Reinhardt Home Heating
About us
For nearly 75 years Reinhardt Home Heating has been proudly serving our friends and neighbors in Oneonta, Otego, Milford, Laurens and surrounding communities of New York. We are industry leaders in fuel delivery and heating and central air conditioning services. Our commitment is to deliver safe, dependable fuel oil and provide superior service. Our efforts are backed by our employees who live and raise their families in the communities they serve. We have many loyal and long-standing customers. Thanks to them we were voted "Best of the Best" by the readers of The Daily Star. We are honored to have this recognition and will strive to live up to the title and the high standards our customers have come to expect. In today’s energy markets you need an expert on your side. Whether you are looking for a budget plan to help you spread your fuel bills into even monthly payments, interested in learning more about new home comfort technology, or just want peace of mind and reliable service, Reinhardt Home Heating is the company for you.
Business highlights
Services we offer
Residential and commercial home, fuels, heating & cooling.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 17% | ||
| 33% | ||
| 0% | ||
| 0% |
Last year they did a service on my 1 year-old gas boiler. It seemed okay at first, but shortly thereafter the boiler stopped working with an error message that the service needed to be done. It seems that the service technician failed to reset the service date in the boilers computer control, so I had to do it myself (it was pretty easy). The thing is, that this makes me wonder about their service.
They always used to call me and schedule a service during the summer, but this year (2015) they didn't. I called to ask them about it in October.
They said that they were booked up until FEBRUARY, 2016! They also said they relied on the customer to contact them to schedule the appointment. This was a rather large operational change that was a surprise to me.
I am beginning to lose confidence in Reinhardt's service. Although I made an appointment for the service in January, 2016, now I will probably have to fudge the service date in the boiler myself.
I very well may begin looking elsewhere for service. We will see...
So, when we decided to get a new boiler we went to them for a quote.
They installed a new natural gas boiler for us, and it has worked very well.
The installer was very good and seemed very knowledgeable.
I was entitled to a large rebate from our electric/gas company, and it took a while to get the proper paperwork for it from Reinhardt.
I would have thought that they would have been more familiar with that process. Although the installer was very good, the office staff leaves a little to be desired.
I also buy heating oil from them and buy their service plan during the winter. Everyone I talked to on the phone and who came out to the house was very friendly and nice. I recommend Reinhardt very highly.
Licensing
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