internet service, cable tv service, landline phone service
+ 1 more
Well, we had a problem and no internet, phone or TV. It took 2 days to get an appt. On the day of the appt I was in the hospital, my wife contacted them to see if they could provide a tighter timeframe than the 2-6. They obliged and said 3:45 - 5 so my wife knew she was OK to stay with me in the emergency room for a while. When she got home at 2:30 there was the note 2 Oclock the tech was there and gone. She did beg and get him back. We were billed 80 dollars for a missed appt. Upon contacting them customer service could say only their hands were tied. They, in my opinion, are not even human, and anyone doing business with them is really making a massive mistake
Description of Work: Fix a cable problem on pole
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0
$80
Anthony G.
06/2018
4.0
internet service, cable tv service, landline phone service
+ 1 more
This is to review Optimum Cable, Internet, and phone service in general and not just the store in W. Nyack. I tried to update my last review, but I don't think Angie's List allows that. Finally, they offered us a new promotional deal that will take our bill down $20/month. Service has been reliable.
Description of Work: Cable service
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$170
Harold R.
11/2015
2.0
cable tv service
+ -1 more
unknown
Description of Work: We had cable installed at our new address. | |The installer did a descent job but, their prices for service are exorbitant outside of the promotional deal.
Rating Category
Rating out of 5
Mary M.
08/2015
3.0
internet service, cable tv service
+ 0 more
.
Description of Work: I have Optimum for phone and cable.
Rating Category
Rating out of 5
quality
4.0
value
2.0
$84
Jill M.
06/2015
5.0
cable tv service
+ -1 more
unknown
Description of Work: cable
Rating Category
Rating out of 5
Yes, I recommend this pro
Judy V.
06/2015
4.0
cable tv service
+ -1 more
unknown
Description of Work: cable
Rating Category
Rating out of 5
Yes, I recommend this pro
Roxanne L.
01/2015
4.0
internet service
+ -1 more
I like the speed and everything. My only dislike is the price. It is kind of expensive. Unfortunately, my email is connected to so many different things that I can't change. The service is good. I really have no complaints. I just wish the price is a little bit lower.
Description of Work: I have Optimum for internet service.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Maureen G.
10/2012
5.0
cable tv service
+ -1 more
I have no problem with them. I highly recommend them. They were very good.
Description of Work: Optimum is our cable service provider.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
TV Service - Cable,
Internet Service,
Phone Service - Landline
FAQ
Optimum is currently rated 3.5 overall out of 5.
No, Optimum does not offer free project estimates.
No, Optimum does not offer eco-friendly accreditations.
No, Optimum does not offer a senior discount.
No, Optimum does not offer emergency services.
No, Optimum does not offer warranties.
Optimum offers the following services: Cable TV Service & Internet.