Metro Heating & Air Conditioning, Inc
About us
Metro Heating & Air Conditioning, Inc. has been serving the Long Island area for over 20 years, providing professional residential and commercial heating, air conditioning, and geothermal services. We focus on quality customer service and products that hold up to the elements. For expert Long Island heating, air conditioning, and geothermal services, contact us today!
Business highlights
Services we offer
AC Repairs, Air Conditioning, Boilers, Central AC, Duct Repairs, Ductless Air Conditioning, Furnaces, Gas Piping, Geothermal, HEPA Filters, Heating, Humidifiers, Indoor Air Quality, Long Island HVAC, Radiant Heating, Water Heaters
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 6% |
"Unfortunately the house that the [Member Name Removed]'s bought has numerous problems so i can understand her frustration. We were originally hired and paid by the attorney handling the sale so repair a number of problems with the air conditioning that the Home Inspection Engineer uncovered. Mrs. [Member Name Removed] called us to repair 2 problems no heat in the Basement or the Sunroom. On our first visit we rewired the Basement heat with is working and we found that someone had disconnected a heating wire in the crawlspace for the Sunroom, I reconnected it and the heat started to work. We charged her 148.50 plus tax for 1 man 1.5 hours even though we had 2 men there. A couple of days later Mrs. [Member Name Removed] complained that the heat in the sunroom would not turn off, we went back and determined that the wire between thermostat and the air handler in the crawls space was shorted and needed to be replaced which explains why the previous owner had someone disconnect the wire. We suggested that she have her electrician [Member Information Removed] the new wiring and we did not charge her for the visit. On Friday we went to her home because she claimed that she had an electrician replace the wiring and he told her that it was a heating problem. We sent 2 men and found that the wiring had not been done, we ran new wiring from the Sunroom to the air handler and replaced the thermostat because the existing one was in poor condition. The heat was working again and we billed her for 1 man 2 hours and $89.00 for a digital programmable thermostat. Mrs. [Member Name Removed] requested to speak to me about the bill. I explained what was done and why there would be a charge and even offered to discount it $100 dollars but she insisted that she wouldn't pay and threatened to report us to the Better Business Bureau and bad mouth us on the internet. I instructed my men to remove the new thermostat, reinstall her existing thermostat and leave. In 26 years of business we've never had a complaint against us so, if there's anyone she should be bad mouthing or filing a complaint against it's the electrician that charged her $200.00 for nothing"
Metro worked with us on the scheduling of the job, in order to come in at the right time among several projects we were doing. Once on the job, John and his crew were timely and responsive to all of our questions. Although we were told that the job would take two days, it went to a third, but not because of any problems. Rather, I am convinced that they would not leave until we had the best result possible. That included relocation of the air handler to a more accessible part of the attic, complete replacement of the line set (other contractors wanted to use the old copper), and running drain lines into the exterior rain gutters. At the end, as we walked through the job, they addressed and fixed several long-standing nuisances (e.g. loose and rattling ceiling registers, and loose register boxes). We are very happy with the job.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
26 Bayshore Rd, West Islip, NY 11795
Get our Angi-powered app
