Dashing Dan's Plumbing & Heating

We absolutely loved working with Luis & Pedro. From beginning to end, they strive to make this renovation project as quick, painless and smooth as possible

Thomas was great. After messing up my zones trying to install a smart thermostat with a C wire he came and got everything back up and running. Patient, friendly and his labor was more cost effective than four other places I checked. He also gave me valuable advice about things with my boiler and a few other questions I had.

Got new oil burner for steam heat 3-4 yrs ago from DD's, giving them <$10K of business. Since then, have $300/yr contract for steam boiler + hot water heater. Never needed them except for annual tune up. Had soot coming out of alum exhaust tube from water heater. Called DD's because my contract says "preferential pricing". Tech (great guy) comes and before even looking at my boiler, owner's kid hits him on Ipad to say my boiler is out of warranty and I should get new one for $4500. I SAY NO. So because I said NO to new boiler, Service Manager, Matt charges me $575 for their tech to simply vacuum out the boiler and adjust the flame, because it was burning too rich of a mixture. Total time, 2.5hrs. You heard that right, to vacuum soot & spend 2.5 total hr, $635 total. That is not how you treat customers, especially ones that already gave you $10K business, and have been loyal contract customers. We are canceling our Service Contract. I can't give ppl like that my hard-earned money.

My worst customer experience. So I wake up to discover four inches of water in my basement. I could not identify the source. In a panic we randomly selected Dashing Dan’s Plumbing, Heating and Cooling from the internet. While walking the basement with the Dashing Dan’s plumber we observed water leaking out of the boiler. At that time, it was not clear which part of the boiler had failed. However, without even touching the unit, the plumber said you need a new boiler. He told me that the chamber was cracked and the unit could not be repaired. He makes a phone call, checks his iPad and tells me that a new boiler would cost $9,717.11. Although there is nothing wrong with my chimney liner, I was told that due to the building code, I will need a new steel chimney liner. Add another $1,300.75 bringing the total to a cool $11,017.86. I paid $200 for the estimate and the ******** information. After the shock wore off, I took a closer look at the boiler. After poking around a bit it became apparent to me that the pressure relief valve had failed. For $21.69 I picked up a replacement valve at local plumbing supply store. In less than an hour the problem was solved. You suck Dashing Dan!!

Parts replaced, however, not entire guts replaced. Only flapper and intake valve. Told price was $650! Parts ran me less than $15 from local hardware chain. After discussing price with boss fee went down to $360!

Found piece of paper on motor here 10 minutes. 190 trip charge too much

Dashing Dan's plumbers are experienced. They do the job. They come when they say they will. They clean up. We had a few bumpy spots along the way -- as noted -- they could not install my faucet in my old sink. They ordered a new sink for me. It came cracked from the supplier. Instead of cancelling the plan to install the new hot water heater I clearly needed, they came and did that job. And then when the new sink arrived, they came immediately to put that in. Everything is now in order. Matt, the man who answers the phone, is responsive, on top of the work being done and so much more reliable than most Hampton service providers. My plumber of 20years retired and I now have a new plumber.

The technician arrived on time, was knowledgeable and worked quickly. He cleaned the filter in my central air unit and recharged it. This resolved my issue. However, I thought that the price was outrageous! I was charged $460 for what was probably less than $50 worth of Freon and for hosing down the filter. I felt raped by the price. I will never use this contractor again for that reason.

Dashing Dan's was great! After getting out of the contract with the original contractor and his plumber (had to go through Consumer Affairs for help with this), I was able to hire Dashing Dan's to complete the job (and correct a number of mistakes of the first plumber). I interviewed a number of plumbers, and went with Dashing Dan's after getting what I felt was a reasonable proposal from their company founder Anthony Pellati, with a followup visit /proposal assessment from their project manager, Carmine. Two notable features of their proposal was (1) that they offered a Synchrony Bank, 18-month, no-interest Payment Plan, and (2) that they were able to include in their proposal a reasonable price for a separate company to hook up our Waste and Water lines to the street. The 2 main plumbers who worked many days and hours on our house, were Riley and Chris. These 2 guys were great. They were extremely competent, as demonstrated by the fact that we passed the very thorough final Town of Hempstead plumbing inspection with flying colors. They were also extremely nice gentleman and a pleasure to be around. Carmine was also very helpful in emailing us varieties of brands and styles of bathroom plumbing fixtures, as well as being the point person to contact for any concerns. Once the final plumbing inspection was done, there were a few tweaks that needed to be corrected in the wall hung combo boiler they installed. Their boiler service guys, Brian and Tom, were also very competent and nice gentleman. The guy(s) who answer the phone when you call into the office were also very competent and easy to work with. Matt was the main office person, and I believe, Chris, was a second person in the office as well. I would definitely recommend using Dashing Dan's on any plumbing / boiler related project!

They performed an inspection. Were super friendly and easy to work with.

My faucet was leaking. When he left here the water was no longer seeping. I have not had a problem with it since then.

Dashing Dan was up front on the cost of visitation followed by the cost of searching for the leak. Based on this upfront costing, I accepted their offer to diagnosis the problem. I called at 11:30am and was promised a visit between 1pm and 3pm. Their plumber Chris showed up 30 mins early at 12:30pm. He was cautious as he removed moulding, ship lap, and trim to reveal a leaking hot water pipe. Chris spent time validating the presumed source of the leak and found a secondary pinhole leak that would of also caused problems further down the line. He repaired the leak in through manner by replacing the impacted length of pipe. Then he spent the tedious time it took to inspect the boiler and ensure that all baseboards were heating up in all zones. The service was professional. The quality of work and descriptiveness of his actions were ideal. And he came back with a broom to help clean up the debris from earlier in day. I was throughly impressed with his pride in his craft and his company. I’ll be using Dashing Dan in the future. And they also honored the Angie’s List discount that mistakenly forgot to mention till after the quote. (Some vendors won’t honor if you don’t call out the coupon upfront)

Phil was great. Arrived on time-very personable. Completed the job and updated me with what the issues were. Turned out we had a bad relay switch on our boiler Quick, clean and professional. Thank you Phil!

I called Dashing Dan’s Plumbing after finding them on Angie’s List. Booking was very easy. When they say they are coming, they are coming. The plumber who showed up was a good guy, Anthony D. He analyzed what was needed, made recommendations, and gave me several choices for fixture options. Prices were fair. Took my debit card for the deposit to order the parts. Anthony D came 2 days later to do the work. His work was great. Very professional. The job came out perfect. Clean-up exceeded expectations. I am definitely using Dashing Dan’s again if/when I need more work done on my new home.

Very smoothly, they were professional and neat.

Quick easy repair and cleanup. No additional fee just pre arranged diagnostic charges.

Great, all repaired. The work was done by Phil, great guy. He’ll be our go to guy.

I never write reviews for anything, but this was definitely worth writing. I called Dashing Dan's 10:10 am on Super Bowl Sunday for a burst pipe and no heat / hot water throughout the house. Matt answered (as always) and told me that he will have someone there between 1pm and 3pm. He called me back at 11:06am and said that someone will be there in 1 hour. John, from Dashing Dan's, rang my doorbell at 11:31am! I've had several things done in my home with Dashing Dan's, but this was over the top. These guys are top-notch and will ALWAYS use these guys. Again, I'm not a rah-rah type guy, but this was above and beyond and they are worth every penny. Thanks Matt and Anthony for everything you've done! A great family business...

Interesting. Dashing Dan initially came on 5/26 (a Saturday) to fix a leak at the bottom of our tank. In that first visit, they stayed a few hours, the plumber declared it "fixed", and charged us $400 to "rebuild the tank". The tank started leaking again a few hours after they left. I called Dashing Dan immediately. They returned Sunday morning. The plumber appeared to blame us for the problem, saying they tested their "fix" twenty times. I said all we do is "our business" and flush. He refused to accept responsibility for the tank not working properly. He stayed a few more hours and "fixed" it. The tank started leaking a few weeks later. We stopped the leaking by jiggling the tank (which we should not have been able to do.) Of course, the leaking continued, in October. A new plumber, AJ, arrived. AJ was polite, professional, and knowledgable. He apologized for the problems and pinpointed the real problem--that the waste pipe (the hole) on the floor was installed an inch too close to the wall by the builder, creating a pressure on the tank that causes unstable seals at the bottom of the tank--pressure that is not duplicated in a factory where the tank is initially assembled. We also had, initially, degraded materials that formed the seal in the tank. AJ said that if he were on call in May he would have recognized all of the issues and informed us about them. He would have fixed the leak correctly five months ago and three visits would not have been required. In the end, AJ made what appears to have been the proper repairs, resetting the toilet, based on the positioning of the hole in our slab. He also informed us that the plumber who came to our home initially, in May, had been fired because he misrepresented his credentials. My recommendation to rehire Dashing Dan is qualified: If they send someone as polite and professional as AJ, we would definitely, call them back for any other plumbing needs. If they send someone like that first guy again, we would never call them again. I also think their pricing is a bit too high, even for plumbers.

I will not bore with the details from day 1. The bottom line is that this continues. Read and I think you will understand. Update September 2018 - Not good. After Dashing Dan's performed poor service (never fixed the problem we called for) and overcharged us they commenced to give us a year of service. This took a long call with the office manager. The next problem came up so they thought it was the circulator pump and since under contract, they replaced (it was my circulator pump too). The plumber left and the problem was NOT fixed. I called and spoke to the owner. After a heated discussion (much of it saved) of him yelling, calling me names and cursing the call ended. Technically we still had a year agreement with them. The owner proceeded to promise he would charge me for the service (remember the circulator pump I supplied) that they never fixed anything. That also was part of the yearly plan he agreed to. A lawyers office calls to ask for money because "I owe" per Dan's Plumbing. My answer, "I will see them in court with emails, voice recordings (I wish I could post) and witnesses. Here is one email: On Thursday, December 21, 2017, 3:41:48 PM EST, Dashing Dan's Plumbing & Heating Inc. wrote: Hey Robert, Just got off the phone with your mother and we agreed that on the first week of January we will schedule an appointment to get her boiler tuned up and cleaned for no cost and to put her on our platinum service agreement free for one year. I am glad we were able to come to a resolution and I apologize for the miscommunication. Thank You, Matthew Pellati Office Assistant DASHING DAN'S PLUMBING & HEATING, INC. 258 Higbie Lane West Islip, NY 11795 (631) 587-5236 Fax:(631) 587-5861

Central air died this past Friday night, so I did a little research and called a few places first thing Saturday morning. Anthony at Dashing Dan's was the only real live human to pick up the phone. He took the time to troubleshoot with me over the phone and then offered to send someone ASAP on Monday after I declined more immediate service (being that it wasn't really an emergency). Called the office Monday morning to confirm and Chris picked up on the first ring and told me to expect someone between 10-12. Matt showed up at 11:00; he was professional, courteous and unfazed by the crazy dog and the Death Valley temperature in the attic. He promptly diagnosed the issue, located the part, and within an hour was back working on replacing the blower motor. Even with Matt having to run out a second time to get an additional tool, the job was done quickly and efficiently. Total onsite work time was around two hours and the CAC is working better than ever. Highly recommend these guys, not just for the work, but for the superior customer service. We will be return customers for sure. Thanks Dashing Dan's!

called Dashing dan, they came over same day, snaked the pipe and cleared the clog. no issues, no damage to the tile, would hire again

They found the problem… gave us 3 solutions and 2 estimates. Was able to fix it for the lower of the 2 estimates. Was very impressed by their responsiveness, punctuality, and professionalism.

Everything went well. Brandon was awesome. Very polite, engaging, and knew what the problem was. He fixed the problem within 20 minutes of being there. I would definitely use them again and ask for Brandon.

I can't say enough good things about our technician AJ who came to my house this morning to fix a leaking toilet. He was kind, very skilled and generous of his time to make sure the job was done right. Not to mention that I called at 7pm on a Sunday with a crisis and was surprised when someone answered ... He was here early the next morning ready to fix the issue. The parts needed were on hand and the problem is solved. Couldn't be happier!