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About us
THE MOST IMPORTANT PART OF ANY ESCAPE PLAN IS THE WAY OUT. An Egress opening is designed to be large enough for a firefighter to climb in or a person to climb out of in an emergency. US building codes require each bedroom of a home to have an emergency exit window, including basements, with minimum sizes specified. WE ARE YOUR BASEMENT SPECIALISTS. Installing an egress opening is not a job for your handyman; it is a job for an expert in the field who knows what to do to and how to do it. L.I. Egress Pro's are experienced, licensed, and insured. From concept to completion, Long Island Egress will help you make the right decision that works for your family and your home. Available for appointments on Saturdays.
Business highlights
Se habla espanol
Family owned & operated
LGBTQ+ Friendly
15 years of experience
Services we offer
Egress Window and well system retail and installation
Services we don't offer
We only offer egress window and well systems
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- PayPal
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 23
Assorted photos uploaded by Long Island Egress Pros
Reviews
4.637 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 0% | ||
| 0% | ||
| 3% | ||
| 8% |
Filter reviews by service
Showing 1-25 of 37 reviews
Barry U.
Apr 2024
BEWARE - THEY KEEP $1,200 DEPOSIT IF THEY CAN'T DO THEIR JOB!!! Upper management doesn't care about customers! A star each for salesman Ron & construction crew since they were great. They tried to put in a window, after removing bushes, cutting multiples holes in finished basement & drilling through foundation, discovered after digging down 4 feet, there was significant water against the foundation. They recommended not completing the job since the water could create issues. We had just bought this house. No outside water leaks, just clay soil holding a lot of water. After agreeing they shouldn't complete installation, I was told they'd be keeping the $1,200 deposit. I argued it wasn't my fault they couldn't do it & was willing to split the difference but was told they had to cover themselves for a loss of revenue. Clearly only caring about their bottom line and not the customer, especially in a unique situation. My wife called again to complain & they sent us a $300 visa gift card.
Rob M.
Dec 2022
Called this company because of numerous good reviews on Google, was extremely disappointed through and through. The owner Ryan came by and gave me what seemed to be a fair estimate on replacing two basement windows. I Had to call and Text a few times to get someone to get back to me with a date… workers showed up about the weeks after phone call, busy fine I get it. Two men came, one younger gentlemen who seemed to be a helper and another one who was in a rush to get out as fast as he could. What I was told would be a half day job was done in about an hour. I went to check and all cement was so wet it was actually falling out from under windows. I had to actually press it all back in with my hands, not to mention cement that was also dropped in globs all over basement floor. One week later I go to see how cement has cured and can see sunlight from under both windows, not to mention crumbling cement and cracked all over, too much water in mixture I would assume. Also I realized when I looked they left 3/4 of old window frames instead of new wood around new windows! I mean thrown in. After numerous attempts and text back and forth with company and 2 no shows they came back. The same two guys came and I wasn’t home yet, they immediately told my wife they couldn’t change out wood, I came home and demanded the wood be changed, we payed for new windows! Fast forward a week and a half I go to my basment, freezing… air pouring in from behind windows. The wood was not close enough to house, they stacked it and I can now see daylight through it. I also had to put foam behind the wood to stop the huge amount of air coming in. The space was big enough behind one window I can get my fingers all the way in it, you can see foam from outside pushing between the house and wood. This is far from what the reviews portrayed this company as!
Lawrence C.
Jul 2022
I called Long Island Egress Pros nearly a year ago for a new basement door. Ron came and was very responsive, professional, and gave a reasonable price. I needed a custom size so Ron took some measurements and said it would take some time to get the door from the manufacturer. I also specified that there should be only be three small windows at the top of the door for security and privacy. About a month later, they called to schedule the installation. When the workers arrived, they found that the door was the wrong size. It seems Ron measured the height but never measured the width so the door was far too wide. The workers complained to my wife and said Ron had done things like this before. They ordered a new door again. When they arrived for the installation I noticed that the door had 9 window panes that covered almost half the door. I immediately told them that it was the wrong door again. They left and said they needed to order another door. Nearly six months after my initial call, they finally came a 3rd time to finally do the installation. It was the wrong door again! It fit but it had too many windows. It was not the door I wanted from the very first meeting. They offered me a small discount and I agreed to let them install the door with 9 window panes only because I was tired of dealing with them. The workers that installed the door left a mess. They even dumped extra concrete in my raised garden bed. 5 months later, I noticed water intrusion around my door. I called LI Egress Pros and they made excuses. Glen said that they could make a service call and needed to call me back to schedule it. They never called back. I did some Investigating and found that the water was coming in at the bottom and all around the window panes, the window panes that I never wanted from the very beginning! I would not recommend this company to anyone. They deserve less than 1 star from me. Notice, they are not BBB accredited! DO NOT HIRE LONG ISLAND EGRESS PROS!!!
Thomas E.
Jan 2022
Long Island Egress Pros was fantastic. They responded, surveyed, quoted and installed two egress windows in my basement within 24 hours. The windows were professionally installed and are quality work. I am very happy and would definitely recommend them.
Kristine B.
Jan 2022
My experience started off wonderfully. Ron was available and attentive to the project and was able to schedule the installation in a timely manner. The problems came when the work was actually done. The inside finishing work was so bad and unsightly that it had to be redone by my contractor. The amount of spackle that was gooped around the window was laughable. The frame was not square, nor was it nailed together, the wrong nails were used to nail the frame together leaving me with a "Frankenstein" looking mess of nails sticking out all over the place. There was no insulation placed where it should have been. I told Ron about the issues and once again, he was attentive to the issue and said he would look into it. I thought the fair thing would be to cover whatever it would cost me to repair their work. I gave them the price that my contractor gave me (not an inflated price) and was told that they could only compensate me by giving me $100 less than what I laid out. I was told that the person that did my work would be going to finishing school and that he would have a project manager on all future installs. That is great for the next customer, but what about me? Are they sending people to do these jobs that need to go to finishing school? Finally they agreed to compensate me for the full amount that I had to lay out to fix the issue. The only problem is that I am still waiting for the money. Unbelievable to me that a company would not stand behind their work.
Thomas E.
Mar 2021
It was a very good experience. They scheduled a survey right away. The salesperson was friendly, professional and knowledgeable, and the entire process was explained to me in detail. After I accepted a quote they scheduled and completed the service the very next day. I'm very happy to have two new egress windows in my basement that were good quality and installed professionally as well. I would recommend Long Island Egress Pro's to anyone who is looking for egress windows.
Jeff H.
Jan 2021
Reached out to Long Island Egress Pros a few months ago as they were listed as a recommended installer for Long Island on the ClamDoor compny website. They came to give an estimate and while the prices they provided on replacing some basement windows were good (~$300/windows) the pricing they were saying on the new ClamDoor to be installed were pure ripoff. They straight up lied to me and told me the ClamDoor company had put price increases through which was easily debunked in 2 minutes when I called ClamDoor themselves to question this. Hopefully ClamDoor pulls them off the website as the prices that LIEP charged were insane. The ClamDoor itself costs around $1,650 and ClamDoor told me that typically installed doors run around $2,500-$2,750 (shipping to LI from RI where they are made is an extra $125) and LIEP wanted me to pay almost $4K based on these made up price increases from the company and charging just ridiculous labor rates which they changed after I was almost ready to book. At first they told me their day of labor for two guys costs $1,000 - albeit high we considered still paying that to get this done UNTIL the guy told me "oh no, that is our cost. I still need to make a profit" - why would you tell me your cost and not my cost? Stay away from this company and look for more reputable firm to do your work. Between the crazy pricing, lies about vendors increasing pricing and me having to chase after the guy for responses they strike me as the type of company a news channel would bust in an undercover report. Definitely don't want to hire them unless you like to set money on fire or be lied too.
Response from Long Island Egress Pros
"I am surprised by this review, we take tremendous pride in being the best we can be. I am sorry you felt our price was too high. We know there are people who can do things for less and we also know those are the jobs we end up coming to repair. Long Island Egress Pros installs in ONE DAY, with NO MESS and leaves your home better than the way we found it. I am truly sorry we could not earn your business but call us anytime if you need us. Thank you for your review."
Jodi C.
Oct 2020
I was amazed at how they did the whole job in one day. They cleaned up so well and did a great job!!
Response from Long Island Egress Pros
"Thank you, we work hard everyday to insure our customers get the service they deserve. Our men take pride doing your job correctly and leaving your home better than how we found it."
Brett C.
Jun 2020
Due to a severe leak in my basement we called Long Island egress pros to set up a consulting appointment. Ron showed up at our house within an hour. He explained the step by step process and showed us a few Of the jobs that had recently been completed. We decided to move ahead. Ron pulled forward the date for the installation by two weeks since we were nervous about another leak. Ron and his crew showed up for the job a half hour earlier then scheduled and his crew didn’t stop until the job was complete. Ron’s crew were professional and passionate about getting the job done as quickly as possible and as accurately as possible. We couldn’t be more delighted with the finished product and how smooth the process was. We would definitely use Long Island egress pros in the future and we highly recommend this company for any egress installation.
Response from Long Island Egress Pros
"we at Long Island Egress Pros are dedicated to make every home on long Island safe for their family and strive to make every customer happy with their experience working with us. Thank you [Member Name Removed] and [Member Name Removed]."
James D.
Jun 2020
Long Island Egress Pros did a great job. Arrived on time. Did job quick and professionally. Excellent
Response from Long Island Egress Pros
"Thanks [Member Name Removed] we work hard everyday to make sure everyone gets the best service and the same quality that you deserve. Please think of us when a relative, friend, neighbor or co worker might want to be as happy as you."
Gerry F.
May 2020
Terrific. Ron was great to work with. The job was done fast and very clean. Ron walked me through the process every step of the way. We are very pleased with the work
Response from Long Island Egress Pros
"Hi [Member Name Removed] Thank you for the kind words. Our crews and Ron never get tired of hearing that their commitment to quality shows in our reviews."
Dave L.
May 2020
excellent job! Very happy
Response from Long Island Egress Pros
"Thanks [Member Name Removed] please think of us when you come across a friend, family member or neighbor who wants to be as happy as you."
Ron S.
Apr 2020
great job , on time , finished quickly , clean up was done very nicely
Response from Long Island Egress Pros
"Thank you [Member Name Removed] we work hard everyday to insure our clients get exactly what they pay for quality."
John C.
Apr 2020
It is my pleasure to recommend you hire Long Island Egress Pros to help you expand your home’s living space into your basement, add value to your equity, and provide fire safety for you and your family. Ron was quick to return my call at my first inquiry and make a Saturday appointment with us at my request. His relaxed, soft sell approach provided a comfortable atmosphere for my wife and me to explore this new idea of adding egress windows to our basement. During our decision process Ron made himself available to correspond through email, responding within hours to my questions even on a Sunday. Ron made himself available at their punctual start up and stayed throughout the commencement of the project to answer any of our questions and insure that we were comfortable with the work that was being done. Long Island Egress Pros’ installation team is top notch. The crew worked quickly and efficiently making extra effort to protect our yard and basement interior during the installation process. I enjoyed watching them work as each member knew their task and worked together to seamlessly install three new windows into the foundation of our home and clean up immaculately within a one day visit. Our experience with Long Island Egress Pros was everything a contracted project should be and I highly recommend them as top-notch professionals
Response from Long Island Egress Pros
"[Member Name Removed] thank you for your rave review, we appreciate you taking the time to let people know about your experience with Long Island Egress Pros, Ron & the crew. Enjoy your new lower living space and be safe"
Tony S.
Apr 2020
The installation went very well. The crew arrived on time and promptly began the work. The installation is perfect. The detail work - interior framing and molding - looks great and the exterior stucco blends in well. I definitely recommend the company.
Araceli V.
Apr 2020
This company is the best! They arrived early & worked quickly and efficiently (and no mess left for me to clean). The work they did was beautiful and the quality of the windows and wells are excellent. Thank you so much!
Response from Long Island Egress Pros
"Thank you [Member Name Removed] it is our pleasure to make your new lower living space, safer, brighter, and more comfortable. My guys get so excited when they read these reviews. We take tremendous pride in doing things right. Enjoy your new Egress window System and be safe Thank you!"
Biren W.
Apr 2020
Ron is the person to go for an Egress. This is what they do every day and it reflects in their workmanship. They have numerous install pictures to show you the different options available. Pricing is reasonable. The crew is clean, efficient and professional. They were able to install a large 48" x 48" window in our basement in one day. They kept the inside and outside so clean, it was as if they werent even there. They are number #1 on my list for recommendation for their work.
Response from Long Island Egress Pros
"We never get tired of hearing about our crews, and Ron of course. Thank you for taking the time to tell your friends and neighbors about the services we provide. Stay safe and healthy."
Deena C.
Apr 2020
I would definitely hire Long Iskavd again Egress Window again. They were very clean... finished the job quickly ... and very professional from start to finish.
Response from Long Island Egress Pros
"Thank you for taking the time to let us know we are on the right track, making your homes safer, healthier and worth more money. Enjoy and be safe"
Bob G.
Mar 2020
Excellent. I could not be more pleased with the whole process. Initial visit by Ron to give estimate and subsequent work done was excellent. They came exactly when promised and were totally done same day including all framing of interior space. Really pleasant experience.
Response from Long Island Egress Pros
"Thanks [Member Name Removed] We never get tired of hearing we are on the right track."
Susan B.
Mar 2020
Absolutely excellent! They were on time and completed the job in a timely fashion. Workers were excellent as well as Ron the manger. Would not hesitate to recommend them. Thank you for a terrific job!
Rose M.
Mar 2020
I am very happy to have had my egress window installed. I had the "Elite" egress installed in my basement. I wanted a second emergency exit. The work crew showed up at 8am as scheduled. It took a few hours, but it did not stop my day. The brick on the side of my house had to be broken, to install the Elite egress window. The debris was contained in one area, and they cleaned up afterwards. Everything went very smoothly. I'm so happy to have had this great experience, and peace of mind. Thanks Ron.
Nunzio M.
Mar 2020
One day, all done
Paul W.
Jan 2019
Long Island egress pros did a fantastic job installing my egress window. Ron was great he explained all the possible options and was able to schedule the install within a couple of weeks. The crew arrived on time and Ron was there to oversee everything and make sure everything went smoothly. They tented off the immediate area so as to contain the dust from cutting through the foundation. Everything went like clockwork and they finished the instal in one day as promised. I have stained wood trim throughout the space and they went out of their way to match the trim that they installed around the egress. Everything was left clean and tidy. I’m really happy with how it all came out and the amount of natural light that now comes in is great.
Response from Long Island Egress Pros
"Thank you for your review our team works very hard everyday making sure all of our customers are as happy as you."
David C.
Sep 2018
Ronnie and his team were on time and performed the job as described. Ronnie was always available to talk prior to the job and was on site during a majority of the install.
Angela F.
Jun 2018
Ronnie and his crew arrived promptly and began work immediately. The boys were respectful and accommodating to our needs in protecting our house structure. Ronnie even brought treats for our King Charles Spaniels. Excellent job - highly recommend!
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Long Island Egress Pros is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Long Island Egress Pros accepts the following forms of payment: American Express, PayPal, Financing Available, Check, Visa, Discover, MasterCard
Yes, Long Island Egress Pros offers free project estimates.
Yes, Long Island Egress Pros offers eco-friendly accreditations.
No, Long Island Egress Pros does not offer a senior discount.
No, Long Island Egress Pros does not offer emergency services.
Yes, Long Island Egress Pros offers warranties.
Long Island Egress Pros offers the following services: Egress Window and well system retail and installation
We only offer egress window and well systems
Contact Information
21 Edison Ave, West Babylon, NY 11704
Service Hours
| Sunday: | Closed |
| Monday: | 9:00 AM - 5:00 PM |
| Tuesday: | 9:00 AM - 5:00 PM |
| Wednesday: | 9:00 AM - 5:00 PM |
| Thursday: | 9:00 AM - 5:00 PM |
| Friday: | 9:00 AM - 5:00 PM |
| Saturday: | Closed |
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