Leak Stoppers Inc

I was very happy with both the work done and the men who performed the work. The first time they came they were not satisfied with the fit of the the replacement top. They told me they would order a new one and come back. The communication with me was not great but I was happy in the long run.

they showed up on time and did the job in a professional manner. they cleaned up after the job and we were very satisfied. We have used Leak Stoppers at other times and never had to call them back for unsatisfactory work. as a matter of fact i plan to have them assess damage from irene and also damage done by a tree company to our roof form the equipment in the utility truck while exiting our driveway.

GREAT ... top of the Line company, it is very hard to find such an honest company..

He sent Brian and another worker for the repairs a couple of days later. They were on time and completed the work in a very professional manner. When he completed the work Brian again explained what he had done. I am very pleased to give this company my highest recommendation.

Overall everything went very well. Only weather was a problem. Workers and owner were there when promised and completed everything they were hired to do. Very clean and very good service.

Work was done quickly and neatly. It would have been convenient if they were also in business to do repairs on the interior (our ceiling in the kitchen was a mess from the leak), but we had a handyman who was good with spackling do that after the roof was repaired.

My dad was a roofer and he would have considered this to be an "Old School" company. The men know their trade; they don't cut corners; they are prompt, and their prices are fair. We are very pleased with the results.

They are very busy right now and will only fix leaks at this time. They were professional and nice on the phone. They gave me a good education on roofs.

Leak stoppers came on an emergency basis, diagnosed problem and fixed it. they were professional and neet

I thought that the price was a little bit on the high side, given that it only took about 10 minutes for the repair. There was a torrential rain storm 2 weeks after he repaired it, and there was not a drop inside the house, so it does show that he did a good job. He was also very knowledgeable in his craft.

ON THE DAY OF THE REPAIR, LEAK STOPPERS MEN ARRIVED ON TIME. THEY KNEW EXACTLY WHAT TO DO, AND DID IT. THEY CUT NO CORNERS. HIS MEN WERE POLITE, AND CLEANED UP AFTER THEM SELVES.

They were prompt, courteous, professional, and eager to please. They moved my patio furniture out of the way while they worked, replaced everything to where it had been when they were done, and cleaned up every bit of their rubbish. I would highly recommend them.

I had a problem with ice damning, that messed up my porch ceiling. The owner of Leak Stoppers, John, was pleasant and his solutions made more sense than what other contractors recommended. The reviews on Angie's list and other sites were stellar so I hired him. They came on the scheduled day. The next day (when I flew out of town) they finished up the work. When I returned from my trip I was surprised to find many deficiencies as follow: 1. Soffit vents Estimate/contract called for 23 soffit vents, only 15 installed. They later explained why, and adjusted the price, but why did I have to ask about this? What if I didn't go and count the # of vents? I'd be paying for work that wasn't done. The actual hole under some of the soffit vents was quite small (ie less than half of the area of the aluminum vents). There was a $150 charge for painting the vents. Only 2 out of 15 were painted, and this was very poorly done. See pics: http://flic.kr/p/9xRiJ4 & http://flic.kr/p/9xRiDi . Also note that half the screws are missing in one of those pics Some vents were not flush with soffit: http://flic.kr/p/9xRiMP One vent in the rear of the house was misaligned with the rest: http://flic.kr/p/9xUid9 I had a thermometer hanging outside a 2nd flr window, right under the misaligned vent. This thermometer was broken during the work. I don't care about the value of it, but it would have been nice if someone mentioned it or they replaced it. 2. Supposed to have total 8 louvered roof vents - 6 on the main part of the house, and 2 over the rest of the house. Two vents were not placed: http://flic.kr/p/9xUhNj & http://flic.kr/p/9xUhG3 . Again, if I hadn't gotten on my roof to check, I would be paying for work never done. 3. Bathroom fan duct The duct was not secured to the bathroom fan: http://flic.kr/p/9xUuqG An excessive length of collapsible flexible duct was used. This is bad practice, as the extra length + corrugations aren't going to be good for air flow & will collect dust: http://flic.kr/p/9xUzmN The grill on the outside vent was not on right: http://flic.kr/p/9xRika Once again, If I hadn't crawled through my attic, and gotten on my roof, I would be paying for substandard work. 4. Porch ceiling/fascia The hihats were not well placed in the vinyl soffit & they've were all chipped up: http://flic.kr/p/9xUiv3 Water was leaking from the edge of the porch gutter, creating a puddle. This was in a light rain. This wasn't there before (I know, because I had put the gutters back up myself and checked on them through multiple rainfalls). See: http://youtu.be/FWuYo4L_lpk?hd=1 & http://flic.kr/p/9xUiDQ I emailed John about all of the above. He was responsive and apologized. (Update: to clarify, it was a different foreman that came out this second visit). They ended up painting all the soffits on my house, which I guess was a bonus of some sort. They knocked $100 off the price. They fixed all the soffit vent issues. They fixed the bathroom fan ducting. They re-painted the edges of my porch hi-hats and changed their positioning a bit, but they still look crappy. I can live with that. Lastly they added the two roof vents which were omitted the first time around... or so I thought. Initially when I saw the two additional aluminum louvers on my roof I assumed everything was okay. A week later, after a heavy rain, I went into my attic to check on the work and make sure none of it leaked. I could only find 7 vent holes cut in the roof, but if I went on my roof I could clearly see 8 vents. Was it possible that they just pasted the aluminum louver to my roof without cutting a hole under it? That would be crazy. Of course I was going to check, given what happened last time. Long story, short, John sent someone out to check (a third visit, this time the original foreman). They confirmed that there was no hole cut under that aluminum louver. They fixed it. I never heard back from John about this. No apology, although he did apologize the first time around. In the end it looks like the final quality of work is good, and the price wasn't too bad. John also gives a 5 yr warranty. But the amount of time I wasted in the process (documenting the poor work, crawling through an unfriendly attic, getting on my roof) and the extra stress incurred made this a terrible value. I'm not sure how to square my experience with all the stellar reviews Leak Stoppers have online. My experience with Leak Stoppers makes no sense in that context. Maybe the business got too busy and John placed too much trust in unfaithful employees? I don't really know.

The roof in my den has been leaking, and we suspected that it was coming from the skylight although we were not sure since other roofers told us that the roof needed replacement. John could have tried to sell us a new skylight or roof, but he was honest. He told us up-front that the cost of the visit and evaluation was going to be $85.00, (which would be deducted from the repair should we go with him) and he realized that we did not need a roof. He saw that the problem was the skylight itself. At first he thought that the skylight lid would need replacement because of its age (20 years) but he discovered that the wind and the weight of the winter snow had knocked the skylight out of alignment causing a gap. He fixed the problem and all it cost was $85.00. We have had some heavy rain since John left and there is no leak!!!

They did a very good job and were reasonably priced. I liked their services and will use the same in future.

Very helpful and straightforward. I was given options and not pressured into big commitments. Happy with their service. When i'm ready to redo the entire roof I will call them.

Two guys arrived in time and went to work. Took them about 3 hours all told. They cleaned up the old shingles and took them with them.

They were very good. Everything was good.

Excellant. fair price. Great gaurantee.. Good customer service. Personal attention to detail.

Prompt, courteous service. Phone call was returned promptly and inspection date kept. Owner was pleasant and gave me a detailed report of what was needed to be done. Work was completed and cleanup was great.

Leak Stoppers Inc. was my first of two calls to Angies List recommended companies about getting a roof hole repaired. They were punctual and friendly from the first phone contact (in which they took the time to advise me about the procedure) through to giving me an estimate. Their consideration and time spent is much apppreciated and I most certainly recommend them to anyone.

I called Leak Stoppers to evaluate a leak under my dining room windows, and to check out the condition of my roof. While other roofing companies told me I need a new roof, John told me I could hold off a couple of years and suggested fixing some cracks in the shingles. He also caulked all of my windows, and did some repair on some of the cracks in the stone siding. I will definitely call Leak Stoppers when I need to replace my roof.

It went very well. The roof was repaired and we rec'd a warranty. See story above

He has been great overall. I will continue to use him if I need him.

John is very knowledgeable and honest. His crew is first rate - professional, prompt and clean. My experience with Leak Stoppers was excellent.