
Metal Roof Outlet Inc
About us
The Metal Roof Outlet is changing the way homeowner's purchase a roof! Our conveniently located showroom offers consumers the opportunity to shop for their new metal roof on their own time. View your roof in our showroom using Pictometry. See multiple metal roof styles and colors on display and speak with our courteous, knowledgeable, non-commissioned staff. Financing is Available! Member of The Better Contractor's Bureau, Webster Chamber of Commerce, Rochester Home Builders Association, The Metal Roofing Alliance
Business highlights
Services we offer
Accessories, Contractor Training, Estimates, Metal Roofing Materials, Supplies, and Outstanding Customer Service!
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 4% |
"Thank you again [Member Name Removed]! It was a pleasure preserving your beautiful barn! -Bill K."
I can't say enough positive things about my experience. I stopped into their store and was greeted by Ryan. He showed me the product and method of installation, brought up an aerial view of my house and we looked at what I wanted done. I then changed my initial thinking and decided to do the whole roof and skylights. I didn't know if I could afford it, but I actually found their quote reasonable. It was probably a bit higher than a full tear-off but a 50 year transferable guarantee and not having to deal with any more roofers made it an easy choice.
The project manager, Bill, then stopped by my house a couple of times to go over details. He was very clear about everything that would happen and he double-checked the roof measurements. When the work started, Bill was present on the job every day along with a crew of workers. Everybody seemed to know their job and just went at it - very organized and orderly. All the workers were personable and I was really impressed with the skill and professionalism of the crew. Bill himself did most of the detailed finishing work. He also took care of a bee nest at a corner eave and tightened and put a flapper on my roof dryer vent. They were a great work crew and I wouldn't hesitate to recommend this company to anyone.
My roof is by far the nicest looking in my neighborhood. It looks like an installation of cedar shakes, except gray. People walking by have stopped to ask me about it, and most are surprised when I tell them it is metal. I love the look of it and am very happy I had this done.
Ryan Morse the owner of The Metal Roof Outlet, spent a great deal of time with us in determining our personal and business needs. Ryan's professionalism and attention to detail has brought us back to him repeatedly. In total, four dwellings; our personal home (log cabin),our camp, and two rental properties. We would be remiss not to take the time to remark on our experience with Ryan. We like his motto and can truly attest to it, "Steel is the Deal".
The guys who did the actual installtion were very professional and curteous. They took the time to answer all of my questions and show me what they were doing. They were meticulous and thorough. All of them stand behind their product and work, which made me feel more confident. Before they were done with the job, I knew I had made the right decision. I couldn't ask for a better set of people.
I have had two problems since the installation. The first being I got new gutters from a different contractor. When I called that contractor they told me it wasn't their problem, and to call the roofers. When I called Metal Roof Outlet, they called me promptly and told me they would come out and install drip edge extensions, which they did within a day or two. The second problem was finding a screw that was not flush with the roof a couple of months after installation. Again, someone answered my concern with a phone call and then a visit within a few days. They are quick to respond and resolve issues.
I have yet to go through a winter with the new roof, but I'm confident it will withstand the weather. If I had to do it again, I would definitely go with the Metal Roof Outlet.
"I will do my best to respond to this though it is very difficult to understand. Seven years ago I did attempt to install a metal roof for [member name removed]. He had specifically requested a certain profile of metal roofing material that I had not worked with before though I did have several years of residential metal roofing experience with 100% customer satisfaction. The manufacturer did come to the job site and agreed with me that this specific system, requested by [member name removed], was not appropriate for residential applications and at that very time discontinued it for residential use. We received a full refund from the manufacturer and [member name removed] was reimbursed in full. There were absolutely no reported injuries on that job site and to my knowledge [member name removed] hired another contractor to install a different profile metal roof on his home. Since then I have continued to specialize in metal roofing and have installed hundreds of metal roofs in the Rochester area. I have built a great reputation for quality workmanship and have a high customer satisfaction rate. I continue to be the ONLY roofing company endorsed by Jim Salmon Home Inspections and continue to be a member in good standing with the Better Contractors Bureau. In 2009, I opened The Metal Roof Outlet and am proud of our beautiful showroom in Webster where we display many of our metal roof systems and offer a convenient way for homeowners and contractors to shop for and purchase permanent roofing solutions. Please visit our website for more information. [hyperlink removed] Sincerely, Ryan J. Morse, owner. P.S. [member name removed], I am sorry for the difficulties we experienced trying to do business in 2006. I still like you as a person. Ryan"
Licensing
State Contractor License Requirements
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