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Metal Roof Outlet Inc logo

Metal Roof Outlet Inc

Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Doors - Repair,

About us

The Metal Roof Outlet is changing the way homeowner's purchase a roof! Our conveniently located showroom offers consumers the opportunity to shop for their new metal roof on their own time. View your roof in our showroom using Pictometry. See multiple metal roof styles and colors on display and speak with our courteous, knowledgeable, non-commissioned staff. Financing is Available! Member of The Better Contractor's Bureau, Webster Chamber of Commerce, Rochester Home Builders Association, The Metal Roofing Alliance

Business highlights

27 years of experience

Services we offer

Accessories, Contractor Training, Estimates, Metal Roofing Materials, Supplies, and Outstanding Customer Service!

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.826 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
0%
2
0%
1
4%
Showing 1-25 of 26 reviews
MICHAEL R.
Feb 2022
5.0
Yes, I recommend this pro
$28,000
Excellent job! It only took 2 days in February to do approximately 3,000 square foot roof. The job site was left clean & the crew was very professional.

Ed F.
Jan 2019
5.0
Yes, I recommend this pro
Outstanding!
Response from Metal Roof Outlet Inc
"Thank you again [Member Name Removed]! It was a pleasure preserving your beautiful barn! -Bill K."

Stephanie K.
Apr 2018
5.0
Yes, I recommend this pro
Excellent job with a very professional crew who took their time answering my questions. Any concerns were immediately addressed. I highly recommend this company if you want a professional job done with a roof that will last a long time...I love it!

Mike C.
Dec 2017
5.0
Yes, I recommend this pro
Excellent workmanship, polite crew, good communication during the job, left the worksite clean at the end of each day.

Michael S.
Aug 2017
5.0
Yes, I recommend this pro
We could not be happier. They were very professional from the sales to the finished product. We hardly even knew they were here working, they were quiet and made no mess in our driveway or yard. The roof looks excellent and with the warranty we know we no longer need to worry about it. It is so much easier and cleaner getting a metal roof over the existing - than to have a tear off. I would recommend this company to everyone!

Paul F.
Jan 2017
5.0
Yes, I recommend this pro
excellent. courteous crew; project manager went out of his way to please us.

Joan E.
Dec 2016
5.0
Yes, I recommend this pro
$17,500
very well, answered all my questions, cleaned up all material, had it finished in 3 days. They arrived on time. slight problem with the old roof,found a leak and fixed it before they put on the new roof. They ran out of material and had to order more ,but they explained why it happened and finished the roof just in time before the snow hit really hard. So all was very good.

Cheryl D.
Apr 2016
5.0
Yes, I recommend this pro
$4,000
Brenna and Ryan spent quality time with us and reviewed our options.  They gave us a fair price.  The installation was done sooner than expected!  The installers did a super job.  They arrived on schedule, worked diligently, completed the project in good time and cleaned up well after themselves.  The roof looks great and no leaks!

Leslie A.
Oct 2015
5.0
Yes, I recommend this pro
$8,000
unknown

Mel F.
Oct 2015
5.0
Yes, I recommend this pro
$21,000
unknown

Lorraine B.
Oct 2015
5.0
Yes, I recommend this pro
$20,000

I can't say enough positive things about my experience. I stopped into their store and was greeted by Ryan.  He showed me the product and method of installation, brought up an aerial view of my house and we looked at what I wanted done.  I then changed my initial thinking and decided to do the whole roof and skylights.  I didn't know if I could afford it, but I actually found their quote reasonable.  It was probably a bit higher than a full tear-off but a 50 year transferable guarantee and not having to deal with any more roofers made it an easy choice.

The project manager, Bill, then stopped by my house a couple of times to go over details.  He was very clear about everything that would happen and he double-checked the roof measurements.  When the work started, Bill was present on the job every day along with a crew of workers.  Everybody seemed to know their job and just went at it - very organized and orderly.  All the workers were personable and I was really impressed with the skill and professionalism of the crew.  Bill himself did most of the detailed finishing work.  He also took care of a bee nest at a corner eave and tightened and put a flapper on my roof dryer vent.  They were a great work crew and I wouldn't hesitate to recommend this company to anyone.

My roof is by far the nicest looking in my neighborhood.  It looks like an installation of cedar shakes, except gray.  People walking by have stopped to ask me about it, and most are surprised when I tell them it is metal.  I love the look of it and am very happy I had this done.



Linda S.
Jun 2015
5.0
Yes, I recommend this pro
$18,000
The installers came bright and early and worked all day. It was the same the next day. They tried to complete the job in 2 days. I was very appreciative of that.

Kathy D.
Jun 2015
5.0
Yes, I recommend this pro
$32,000
The estimate & first visit was done in a timely & professional manner. The crew was quiet & efficient. The work site was cleaned up each night. The roof looks great!

MARTI W.
Jun 2015
5.0
Yes, I recommend this pro
.

Ronald P.
May 2015
5.0
Yes, I recommend this pro
$21,500
Ryan quoted job, I accepted. Showed up a month early, completed to my complete satisfaction.

MARTI W.
Sep 2014
5.0
Yes, I recommend this pro
$6,000
The company and crew arrived and diligently worked thru the day.  They were very courteous and finished in one day.  Everything was cleaned up.  Beautiful job.

Patricia L.
Sep 2014
5.0
Yes, I recommend this pro
$22,000
The job was begun immediately, which was helpful, as we had a leak. They ran out of materials on hand, but returned to complete the job as soon as new materials arrived, about ten days later.

John P.
Aug 2014
5.0
Yes, I recommend this pro
$20,000
Ryan was thorough with our estimate and extremely knowledgeable about the process and the product. Bill, the project manager, and his crew were great!! They were prompt everyday. Explained what and how they were doing the job. They were extremely courteous. Left the job site clean every day. You would never know they were here. The end product is gorgeous!! I would recommend them to anyone interested in doing a metal roof.

David C.
Apr 2014
5.0
Yes, I recommend this pro
$12,600
Very well. Large crew = relatively quick (2 day) work - good attention to detail, good clean up.

Leish S.
Mar 2014
5.0
Yes, I recommend this pro
$16,600
Went very well. They were a bit delayed by weather but other no problems. Communication was very good.

Melanie R.
Feb 2014
5.0
Yes, I recommend this pro
$40,000

Ryan Morse the owner of The Metal Roof Outlet, spent a great deal of time with us in determining our personal and business needs.  Ryan's professionalism and attention to detail has brought us back to him repeatedly.  In total, four dwellings; our personal home (log cabin),our camp, and two rental properties. We would be remiss not to take the time to remark on our experience with Ryan.  We like his motto and can truly attest to it, "Steel is the Deal".  



Dan B.
Feb 2014
5.0
Yes, I recommend this pro
$10,000
Ryan and his crew showed up on the date he committed to.  They were at our home for 2 to 3 days and completed the job to our complete satisfaction.  We would recommend everyone work with this company.

Jo G.
Sep 2013
4.0
Yes, I recommend this pro
$16,000
The sales person was a bit pushy, but answered all of my questions.  I got several quotes, and before I made a decision, he called me quite often, and I felt like he was pressuring me.  In his defense, he did come out with the owner to take a look at my roof, inside and out and answered my questions.  I needed a tear off, and it was a difficult decision on whether to tear off the old roof, or go with the metal over the existing layers.  After I made the decision to go with them, it was more difficult to get the sales person's attention.
The guys who did the actual installtion were very professional and curteous.  They took the time to answer all of my questions and show me what they were doing.  They were meticulous and thorough.  All of them stand behind their product and work, which made me feel more confident.  Before they were done with the job, I knew I had made the right decision.  I couldn't ask for a better set of people.
I have had two problems since the installation.  The first being I got new gutters from a different contractor.  When I called that contractor they told me it wasn't their problem, and to call the roofers.  When I called Metal Roof Outlet, they called me promptly and told me they would come out and install drip edge extensions, which they did within a day or two.  The second problem was finding a screw that was not flush with the roof a couple of months after installation.  Again, someone answered my concern with a phone call and then a visit within a few days.  They are quick to respond and resolve issues.
I have yet to go through a winter with the new roof, but I'm confident it will withstand the weather.  If I had to do it again, I would definitely go with the Metal Roof Outlet.

Thomas K.
Apr 2012
5.0
Yes, I recommend this pro
$15,500
I got a prompt reply to my call for an estimate and to subsequent calls with questions. The estimate was provided when Ryan did the measurements. After doing some investigation we decided to go with the metal roof because of the long warranty, appearance, and the potential of less icing on our cathedral roof section (because of the air space between the old and new roof). Both Ryan and crew did good work. When it was all done, everything was cleaned up nicely. The new skylights were not available in the same widths as the old ones, but they did a nice job of hiding that with new install. We are pleased with how it all looks, and have not seen any leaks.

William P.
Jan 2012
1.0
$14,000
what Ryan said what he.an an that afternoon The companymanufacture.c))ject the roofRyan cam and gave me an estimate. He
Response from Metal Roof Outlet Inc
"I will do my best to respond to this though it is very difficult to understand. Seven years ago I did attempt to install a metal roof for [member name removed]. He had specifically requested a certain profile of metal roofing material that I had not worked with before though I did have several years of residential metal roofing experience with 100% customer satisfaction. The manufacturer did come to the job site and agreed with me that this specific system, requested by [member name removed], was not appropriate for residential applications and at that very time discontinued it for residential use. We received a full refund from the manufacturer and [member name removed] was reimbursed in full. There were absolutely no reported injuries on that job site and to my knowledge [member name removed] hired another contractor to install a different profile metal roof on his home. Since then I have continued to specialize in metal roofing and have installed hundreds of metal roofs in the Rochester area. I have built a great reputation for quality workmanship and have a high customer satisfaction rate. I continue to be the ONLY roofing company endorsed by Jim Salmon Home Inspections and continue to be a member in good standing with the Better Contractors Bureau. In 2009, I opened The Metal Roof Outlet and am proud of our beautiful showroom in Webster where we display many of our metal roof systems and offer a convenient way for homeowners and contractors to shop for and purchase permanent roofing solutions. Please visit our website for more information. [hyperlink removed] Sincerely, Ryan J. Morse, owner. P.S. [member name removed], I am sorry for the difficulties we experienced trying to do business in 2006. I still like you as a person. Ryan"
Showing 1-25 of 26

Licensing

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FAQ

Metal Roof Outlet Inc is currently rated 4.8 overall out of 5.

Metal Roof Outlet Inc accepts the following forms of payment: CreditCard

Yes, Metal Roof Outlet Inc offers free project estimates.

No, Metal Roof Outlet Inc does not offer eco-friendly accreditations.

No, Metal Roof Outlet Inc does not offer a senior discount.

No, Metal Roof Outlet Inc does not offer emergency services.

No, Metal Roof Outlet Inc does not offer warranties.