Founded 1998 • With Angi since August 2010
Service Provider Response
I will do my best to respond to this though it is very difficult to understand. Seven years ago I did attempt to install a metal roof for [member name removed]. He had specifically requested a certain profile of metal roofing material that I had not worked with before though I did have several years of residential metal roofing experience with 100% customer satisfaction. The manufacturer did come to the job site and agreed with me that this specific system, requested by [member name removed], was not appropriate for residential applications and at that very time discontinued it for residential use. We received a full refund from the manufacturer and [member name removed] was reimbursed in full. There were absolutely no reported injuries on that job site and to my knowledge [member name removed] hired another contractor to install a different profile metal roof on his home. Since then I have continued to specialize in metal roofing and have installed hundreds of metal roofs in the Rochester area. I have built a great reputation for quality workmanship and have a high customer satisfaction rate. I continue to be the ONLY roofing company endorsed by Jim Salmon Home Inspections and continue to be a member in good standing with the Better Contractors Bureau. In 2009, I opened The Metal Roof Outlet and am proud of our beautiful showroom in Webster where we display many of our metal roof systems and offer a convenient way for homeowners and contractors to shop for and purchase permanent roofing solutions. Please visit our website for more information. [hyperlink removed] Sincerely, Ryan J. Morse, owner. P.S. [member name removed], I am sorry for the difficulties we experienced trying to do business in 2006. I still like you as a person. RyanAngi Certified
2022 Super Service Award
Offers Coupon
We have the experience and dedication to bring your dreams to reality! Specializing in roofing, siding, gutters, and skylights, we guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click to schedule a free estimate today!
Angi Certified
We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule an estimate today!
Angi Certified
Offers Coupon
Graves Brothers Home Improvement has been locally-owned and operated in Upstate N.Y. since 1977. As one of the fastest growing businesses in the region, they offer their residential and commercial clients Roofing, Siding, Windows, and other Home Improvement services. Graves is a nationally-recognized contractor that has been repeatedly named a Top 100 company in the region as well as one of the top 500 home improvement companies in the United States, annual Angie’s List certification holder, countless product certifications, and more. Graves Brothers services Upstate and Western New York and the Finger Lakes Region from their facilities in Rochester, Buffalo, and Syracuse.