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SOFT WATER BY GEORGE

About us

THE KATZMAN FAMILY OF BUSSINESS IS A 3RD GENERATION OF FAMILY BUSSINESS IN THE NORTH COUNTRY WE SPECIALIZE IN 3 BASIC AREA THE WATE SYSTEM DIVISION (WHICH IS SOFT WATER AND WATER TREATMENT.WATER WELL DRILLING AND WATER PUMPS) DIVISION 2 SHOPPING CWNTER MAITANCE DIVISION 3 IS ALL SORT OF PAVMENT MAITANCE (SEAL COATING, SNOW PLOWING AND REMOVAL, ANS PARKING LOT MAITANCE) 27 FULL AND PART TIME EMPLOYEES SUBCONTRACTING YES BILLING HOUSE CHARGES AS WELL AS CREDITCARDS

Business highlights

Emergency services offered
65 years of experience

Services we offer

AND WATER SOFTENERS), WATER SYSTEMS (PUMPS, WELL DRILLING

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
2.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
0%
2
0%
1
50%
Showing 1-2 of 2 reviews
Eugene L.
Aug 2013
4.0
Yes, I recommend this pro
$10,000
The biggest problem was lack of communications. We waited, waited etc. with us calling every week, and suddenly they appeared.
Neil explained that he couldn't get his own hydraulic rig into the location so another fellow was going to do the actual  drilling. The result was a series of four hour days, spotty off days interspersed. Eventually, the goal was achieved and decent water was found. The driller said he was going to drill another 10 feet, but two days later simply packed up and left, without bailing the well to help remove sediment. SWBG however was extremely efficient, and did an admirable job of cleaning up the mess and getting the system up and running.  Main contractor A, subcontractor C-. Do we have water? Yes

Kassie F.
Mar 2009
1.0
$163
We tried to discuss the bill with him, but he said to pay it or he'd see us in court and walked out! Basically, him and his guys came over for 20 minutes and didn't fix the issue or see the busted hose that they had to walk right past to get to the house! We tried calling him the next day and he didn't answer. A couple of weeks later he left us a message saying that we needed to pay the bill or see him in court. He also commented on how he couldn't believe that the military would hire someone like my husband who doesn't pay his bills and is no gentleman...basically he was VERY RUDE!!!! We contacted a lawyer who said to pay $50 and send a letter explaining why we thought it should be payment in full seeing that he never discussed a fee with us and he didn't fix the issue. We did that and then he sent the remaining amount of the bill to a bill collector. We contacted the company and resolved the issue for another $50 ($100 total). When we contacted the bill collector and a few lawyers, they all said that they knew of him and had heard of several issues with him. My opinion is NOT to use this man! He is rude, will not talk about his bills and tries to pressure you to pay an outrageous amount (I called many other local well workers, and they ALL said that they would do it from free-$90 and would have worked with me until we found the solution) that was never discussed for an issue that he didn't resolve.
Response from SOFT WATER BY GEORGE
"WE PROVIDED EXCELLENT SERVICE TO A CUSTOMER IN NEED OF WATER ON A FRIDAY NIGHTAT 4 PM WE CHECKED OUT THE WELL COMPLETELY AND FOUD THE PROBLEM AND GOT HIM BACK IN WATER DUE TO HE RAN OUT BY SHUTTING OF GARDEN HOSE AND HAVING HIM LEAVE POWER OFF FOR SEVERAL HOURS IT MAY BE A LOT OF MONEY WHEN YOU ARE PAYING THE BILL BUT IT COST MONEY TO RUN A BUSSINES AND CARRY ALL INSURANCE NEED IN TODAYS WORLD UNFORFTUNALLY SOME CUSTOMERS WHEN THEY GOOF UP LIKE TO BLAIM EVERY ONE BUT THEM SELF FOR SELF INFLICTED PROBLEMS LIKE LEAVING THE WATER RUNNING AND EMPYTING THERE WELL WERE SORRY THEY FEEL THIS WAY ARE COMPANY STIVES HARD TO SATISFY ALL CUSTOMERS NEEDS THAT WHY ARE COMPANY HASS A TRIPLE A RATING WITH THE BBB THANK YOU NEIL KATZMAN"

Licensing

State Contractor License Requirements

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FAQ

SOFT WATER BY GEORGE is currently rated 2.5 overall out of 5.

SOFT WATER BY GEORGE accepts the following forms of payment: CreditCard

Yes, SOFT WATER BY GEORGE offers free project estimates.

No, SOFT WATER BY GEORGE does not offer eco-friendly accreditations.

No, SOFT WATER BY GEORGE does not offer a senior discount.

Yes, SOFT WATER BY GEORGE offers emergency services.

No, SOFT WATER BY GEORGE does not offer warranties.