RONNIE GRANGER PAVING

They showed up with what was left over from another blacktop job and scraped the leftovers into the area requiring repair. Even though I had personally prepared the site by squaring up the edges and clearing out the "road dirt" that was present, they chose to not level and properly compact a good base for the blacktop patch. They had brought stone to set the base right, but despite my objections that they hadn't done the job adequately, they chose to dump what they considered extra stone rather than spend their precious time getting it right. Despite my objections,they "did it there way" and assured me they would come back and "fix" it if the job didn't meet my expectations. The patch was horribly blended in and even agreed they just didn't have enough leftover blacktop on the truck to do it right. After a very difficult and now adversarial dialect between us, they finally showed up with another truck with minimal blacktop, much of which had already hardened and had to be reheated with a torch to get it out of the truck bed. They had also forgotten to bring any full propane tanks so they "borrowed" a tank from me, and after using most of it a up, they gave it back with not so much as a thank you or offer to pay for all the propane used. Once again there wasn't enough leftover blacktop to do the job right, but I was told this was the last work they would do be. A
n't afford to put any more time or effort into my job. Even though they had only used leftover materials and admittedly, at the time of the work, knew they never had enough materials to do the job right, they are now adamant that it is the land base that is the problem and the only way to fix things would be to dig up and replace the entire parking lot. Well, I have pictures showing how poorly the job was completed. Their attitude is to continue to make lame excuses with no real technical basis and just blow me off. Very UNPROFESSIONAL, POOR WOWORKMANSHIP, Cuts corners,.e. using leftovers to try and squeeze out a cheap job, and refusal to honor a verbal contract/guarantee of customer satisfaction. They may be a great company if you contract for a big job, but don't pay them until YOU are satisfied or you will never get what you expected.

These guys are terrific! They were prompt, efficient, very friendly and did a wonderful job. AND SO NEAT!! They cleaned up after themselves so you'd never know they were there, except for the gorgeous new driveway they left behind.