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1.01 Reviews
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Kristy U.
Jun 2014
Computer Sales
I went to JJ Stocker to have Windows 7 installed in a computer I owned that operated on Windows XP. I wished to continue to run older specialty software on this computer. Dave, the owner of JJ Stocker, told me my computer would not run Windows 7. He told me that he could sell me 2 new laptops with Windows 7 installed at $699.00 each, install my old software, transfer my data from my existing computers, and connect the 2 computers together with a shortcut as a master-slave system.
The 2 computers he sold me retail for $479.00 each! They have a smaller cpu than the computer I own that he told me would not run Windows 7. I was willing to pay a premium believing the service he was to provided was worth it. After selling me the new computers, he told me he could not install my specialty software and make it work. This was the only reason for new computers! !!! I was forced to buy all new expensive software. He transferred the data but did not put it on the right computers. And the data was just put on the hard drives, not associated with proper programs or files. The printers were not initially installed and after I requested they be installed, they were installed incorrectly. The bill was $699.00 plus $90.00 setup? And $200.00 for data transfer, plus tax on EACH computer. The total bill was $1960.00 plus the cost of software. I emailed them requesting resolution of some of the issues.They attempted, with little success to resolve some of the issues. As they had my password they chose to delete my email. At this time I'm working on resolving these issues on my own....and still using my old computers offline.
The 2 computers he sold me retail for $479.00 each! They have a smaller cpu than the computer I own that he told me would not run Windows 7. I was willing to pay a premium believing the service he was to provided was worth it. After selling me the new computers, he told me he could not install my specialty software and make it work. This was the only reason for new computers! !!! I was forced to buy all new expensive software. He transferred the data but did not put it on the right computers. And the data was just put on the hard drives, not associated with proper programs or files. The printers were not initially installed and after I requested they be installed, they were installed incorrectly. The bill was $699.00 plus $90.00 setup? And $200.00 for data transfer, plus tax on EACH computer. The total bill was $1960.00 plus the cost of software. I emailed them requesting resolution of some of the issues.They attempted, with little success to resolve some of the issues. As they had my password they chose to delete my email. At this time I'm working on resolving these issues on my own....and still using my old computers offline.
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FAQ
JOHN J STOCKER CO INC is currently rated 1.0 overall out of 5.
No, JOHN J STOCKER CO INC does not offer free project estimates.
No, JOHN J STOCKER CO INC does not offer eco-friendly accreditations.
No, JOHN J STOCKER CO INC does not offer a senior discount.
No, JOHN J STOCKER CO INC does not offer emergency services.
No, JOHN J STOCKER CO INC does not offer warranties.