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Greene Overhead Door

Founded 1997 • With Angi since August 2006

COVID-19 NOTICE Greene Overhead Door remains *OPEN* for emergency services during the COVID-19 crisis! If you have a broken garage door in need of urgent repair, call us. We are still available to help. For your safety (and ours), all of our technicians are taking extra precautions and using protective equipment, including masks and sanitizing wipes. In return, we ask our customers to maintain a safe distance (at least six feet away) during service calls. We’re all in this together! For a quick response to an emergency door repair need, perhaps your car is stuck in the garage, press the "Message Provider" button, and send us your contact information.For more than 15 years, Greene Overhead Door has been sprucing up Albany by repairing and installing quality overhead doors. From garage door spring installation to garage door panel repair, Greene Overhead Door is the name to trust for all your garage door repair and installation needs.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount
0%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.9

(334) Verified Reviews

Write a review
Showing 1-25 of 334 reviews
carol C.
5.0
09/21/2020
Jeff arrived on time, understood the issue, got right to work. Done within an hour. Issue fixed.
Description of Work
Garage Door spring repair and adjustments
Category
garage doors, doors
Bruce M.
1.0
08/26/2020
On inspection quoted 2 prices Friday , $250 plus tax & then after employee contacted boss , $330 plus tax . Would return Monday before noon . Monday I called & asked Mr Green were they coming & for a written estimate . Mr Green said no one ever asked for a written estimate in 5 years . Told me if I didn't trust him " Work with someone else I didn't trust ! " . I thanked him for his time & he hung up . So much for customer service !
Description of Work
Garage door repair
Category
garage doors, doors
William W.
1.0
07/05/2020
Despite repeated attempts to get Joe Greene to come out and quote me the job, over 2 seasons, he has NEVER SHOWN UP nor given me the courtesy of a return call.
Description of Work
Needed to have the rubber seal replaced.
Category
garage doors, siding, doors
Frank R.
1.0
04/12/2020
The tech did not show up and did not call I don't want to hear from this company ever again thank you so much
Description of Work
Needed garage door reprogrammed
Category
garage doors

Service Provider Response

Not sure how this could have happened. This is most unfortunate. I cannot even find your name in the dispatch log. I hope you were ablbe to get the problem resolved. Joe
David S.
5.0
02/11/2020
Very responsive, professional, friendly, even reviewed my other garage door and oiled rails on worked on door and non requested work door, no additional charge for that review. Told amount due up front , so no surprises. Very happy, came same day I requested service.
Description of Work
Replace coil springs on garage door
Category
garage doors

Service Provider Response

Thank you for taking the time to write a review. JOe
John N.
5.0
02/06/2020
Replaced broken cable and performed routine maintenance on remaining cables and door opener drives.
Description of Work
Repair Tension Spring cable
Category
garage doors

Service Provider Response

Thank you for taking the time to write a review. Joe
Stephanie K.
3.0
02/03/2020
At first seemed like the problem was corrected, but it didn’t work. Over the phone he told us it would cost 450 dollars and sent a tech. The tech fixed it for nothing and it still makes a loud noise when you close it. I was bothered he made an estimate without coming back himself to see.
Description of Work
Broken garage door
Category
garage doors

Service Provider Response

I was unaware that there was an unresolved issue. I will be contacting you later to resolve this. Joe
Nga M.
5.0
01/04/2020
I was happy with the company. The repairs was outstanding, fast, and professional. Joe Green cleaned up the garage and removed the old garage door opener. I had a brand new Keyless Entry installed by the garage and 2 car controls remote. The company exceeds all customer service expectations. I would recommend Green Overhead Door to my friends.
Description of Work
Replacing Chain Drive Garage Door Opener with 2 car controls and install Keyless Entry per Garage
Category
garage doors

Service Provider Response

Thank you for the review, in addition to the opener we were able to replace the springs cables and pulleys to ensure the door keeps working. Joe
Gloria A.
5.0
09/13/2019
This happened around 8pm. I called and he was at my garage by 8:30. Got the door to close for the night and promised to send someone the next day to fix the problem. He gave me an estimate of the cost. Mr. Greene was prompt, polite, and true to his word. I will use his services if ever there is garage door problem in the future.
Description of Work
Garage door would not open or close but stuck in half-way up.
Category
garage doors
Dale M.
5.0
08/16/2019
What outstanding, fast and professional service. This Company exceeds all customer service expectations. Quick response, on time arrival, great workmanship, fair pricing. Joe Greene is a pro.
Description of Work
Spring replaced on garage door.
Category
garage doors

Service Provider Response

Thank you for taking the time to post a review.
peter E.
5.0
08/14/2019
Returned call quickly and scheduled next day service which was good as I had no emergency. Professionally installed springs quickly. Repair price was fair and I would use this company again.
Description of Work
Repaired two Garage Door Torsion springs
Category
garage doors
mila T.
5.0
08/10/2019
Very prompt and professional company
Description of Work
Replacement of two springs with pulleys and cables
Category
garage doors
Melissa W.
5.0
05/25/2019
Although not an emergency (my car was not stuck in my garage), Joe came out to my house in only two hours and the job was complete in about 45 minutes. He was very kind and professional. Would definitely recommend!
Description of Work
Overhead garage door spring repair
Category
garage doors
Utkarsh A.
5.0
05/23/2019
Excellent. Prompt and punctual. Called after by garage door spring broke. Got an appointment for the next day. Arrived exactly on time and done in 45 mins! I'd definitely recommend.
Description of Work
replace garage door springs
Category
garage doors
Malcolm W.
5.0
04/16/2019
Emailed Joe and he called back immediately, was expecting a service call the next day or so but Joe was out at my house within an hour. Replaced the spring and lubricated and adjusted door opener. Wish I found Joe before the previous guy who messed me about. Thanks again Joe and you are on my speed dial now.
Description of Work
Replaced garage door torsion spring
Category
garage doors
ellen B.
5.0
03/02/2019
Came over right away and fixed in one hr highly recommend
Description of Work
garage door broke
Category
garage doors
ellen B.
5.0
03/02/2019
Called first thing this morning hoping to get same day repair , Joe answered right away, he was at the house by 0900, door fixed within an hour- highly recommend
Description of Work
garage door spring broke last night-cannot open door or use my car
Category
garage doors
L D.
5.0
01/28/2019
Joe was able to come within 2 hours of me calling. He worked deliberately and quickly, and he gave us a free inspection of our other garage door opener. Will use him again and have passed his name on to friends too!
Description of Work
Garage spring replaced
Category
garage doors
Alan A.
5.0
11/05/2018
Had a spring break one morning prior to work. Due to the weight of the door, the opener was unable to lift it. Called another garage door company to set up the repair and was given a date two-weeks away. Unacceptable. Called Greene Overhead Door and Joe had a repairman out that afternoon. Repair was complete, quick and reasonable. The technician was very proffessional and while on site, lubed the door rollers and hinges. The door has never been this quiet. Would highly recommend!
Description of Work
Replacement of Torsion Springs
Category
garage doors

Service Provider Response

Thank you for taking the time to write a review. Joe
RC R.
5.0
10/24/2018
Jeff from Greene Overhead Doors replaced the pulleys, finished the opener installation and added safety cables to my garage door today. The work was quick, efficient and effective!
Description of Work
Repaired Overhead Door and replaced Pulley/Cable
Category
garage doors

Service Provider Response

Thank you for the review.
Hema F.
5.0
08/06/2018
A cable on the garage door snapped on Friday afternoon. I called Greene Overhead Door. He answered the phone and took my number then called me back as soon as he was able to. He scheduled us for Saturday and came and completed the work on Saturday. We are very pleased with his response and service. Will definitely recommend him and use him again.
Description of Work
Garage door cables replaced
Category
garage doors

Service Provider Response

Thank you for taking the time to write a review. Joe
Thomas T.
5.0
07/16/2018
Joe was very responsive to my phone calls and emails. He worked with me to find a garage door and opener in my price range. The job was done on time. His employee was very professional and got the work done in about 3.5 hours. I would definitely recommend this company.
Description of Work
remove and replace garage door
Category
garage doors

Service Provider Response

Thank you for the opportunity and for the endorsement. Joe
Diane Y.
4.0
07/06/2018
Polite, professional, responsive service miscommunication resulted in wrong doors being ordered and installation was delayed quality of work was outstanding and price was extremely competitive
Description of Work
garage door replacement
Category
garage doors
Jessica S.
5.0
06/05/2018
Excellent and professional; quick to respond and comprehensive from installation to clean up. Competively priced. Would highly recommend.
Description of Work
Garage door replacement
Category
garage doors
Christopher C.
5.0
05/21/2018
Some time ago, we had Greene's replace both garage doors and were very satisfied with the installation, value, and appearance upgrade. Since the doors came out great, we decided to ask Joe Greene if he was able to install crossheads and side trim as we had seen on some other houses to further improve the appearance of the house. With his construction background, he said it could be done though it would take some labor to make sure the new trim was properly aligned with, and fit into, the existing older siding. He took measurements and carefully assessed the job, providing me a detailed description of the necessary steps it would take. After carefully considering the different products available, high quality materials were found including the top trim (Crossheads) and the side trim (Pilasters). The material was delivered and once the weather was permitting, Joe started and completed the installation this past week, with the conscientious help of Shane. The workmanship is excellent and the project required both precision and patience, and a few days working around the rainy weather. Joe Greene's work quality is excellent as is his work ethic and that of his staff. The outcome was successful and fulfilled our expectations for the appearance upgrade. [See pictures]
Description of Work
Garage Door Crossheads (Top and Bottom Trim)
Category
garage doors, siding
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Phone

Address

711 Hudson River Rd

Waterford, NY 12188

Map showing Greene Overhead DoorView larger map

Service Categories

Garage Doors
Doors
Siding

Other Information

Services offered

Specialists in emergency repair. Multiple dispatch locations throughout the capital district, we are close to you.

Services not offered

n/a

Payment options

Visa
MasterCard
Check

FAQ

Greene Overhead Door is currently rated 4.9 overall out of 5.

Greene Overhead Door is open:

Sunday: Closed

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 12:00 PM

Greene Overhead Door accepts the following forms of payment: Visa, MasterCard, Check

Yes, Greene Overhead Door offers free project estimates.

Yes, Greene Overhead Door offers eco-friendly accreditations.

Yes, Greene Overhead Door offers a 0% senior discount.

Yes, Greene Overhead Door offers emergency services.

Yes, Greene Overhead Door offers warranties.

Greene Overhead Door offers the following services: Specialists in emergency repair. Multiple dispatch locations throughout the capital district, we are close to you.

n/a

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