Retail and commercial fuel supplier
Retail and commercial fuel supplier, capped pricing & budget plans., heating and air conditioning contracts
Yes
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
78% | ||
22% | ||
0% | ||
0% | ||
0% |
"Thank you very much for your feedback!"
"Ms. [Member Name Removed], I'm very sorry you are unhappy with us. Our Credit Manager called you yesterday afternoon to review your account in detail and see if we can work out a way to work with you in the future. Please give us a call back at your convenience (845) 297-5580 and ask for Rosa, our Credit Manager. -Kara"
"Thank you very much for your feedback!"
"According to our records this work was complete in 2007 and I would be happy to look into nay concerns. Dana 845-297-5580 ext 1308"
"We are pleased to hear you are happy with us! Thank you very much for taking the time to leave a review."
"Thank you very much for taking the time to provide feedback. We look forward to serving you in the future."
"Thank you very much for your feedback, we appreciate your continued business."
"Thank you for your review! We appreciate the feedback and are happy to hear your delivery went smoothly. Mother Nature is certainly causing challenges for everyone this winter, with all that snow. We very much appreciate that you cleared the snow to your fill pipe, making it easier to locate and keeping our drivers safe. We appreciate your continued business."
"Thank you for your review, I see you checked that you would not use us again we are assuming that is an error because your account is on auto and I spoke with your wife and she indicated you were very happy with us. I just wanted to respond in the event you needed anything and to let you know that your continued patronage is appreciated. Dana"
"Thank you for taking the time to review us on Angies List, it is always nice to hear from our customers. We look forward to keeping you warm for many years to come. In your review I noticed you marked you would not use us again, I am assuming that is an error if not please contact me, Thanks Dana 845-297-5580 ext 1308"
"Thank you for taking the time to let us know your experience so far with Bottini Fuel. So happy we could save you some money. In the event you were not aware we also have a referral program, for every automatic credit approved customer you refer to us we will credit your account $50.00, maybe you can help your friends and family save some money too. Thank you again we look forward to a keeping you warm for many years to come. Dana"
"Thank you for your review, during our conversation you mentioned you would use Bottini Fuel again but actually marked you would not. I just wanted to touch base again and thank you for your continued patronage."
"Thank you so much for taking the time to let us know how we are doing. I will certainly pass this information along to our installation crew as well as the owners of the company."
"Thank you so much for taking the time to let us know how we are doing. We appreciate your continued patronage."
"Thank you for taking the time to let us know how we are doing. I see you worked with Rich when you were out of fuel, unfortunately sometimes when circumstances out of our control result in an out of oil we do charge a delivery charge. I see that Rich waived that delivery charge because you paid your balance in full. We appreciate your continued patronage and if there is anything I can help you with please let me know. Dana"
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