Chris Craftsman Development
About us
Chris Craftsman Development is a full service Contracting company specializing in Fine Home Remodeling and Design from concept to completion. Chris Craftsman Development has been Serving the Westchester, New York City and Greenwich CT area for over 30 years as your go to company for kitchens, bathrooms, and renovations & remodeling. Chris Craftsman is fully licensed and insured. Your home is your castle, we take pride in the details so you don't have to. Call today for a free estimate (914)636-5950
Business highlights
Services we offer
Architecture & Design., Home Additions, Interior Remodeling, Kitchen & Bathroom Renovations
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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There were many annoyances during the six plus weeks and listing all of those here would be counterproductive. We wrote the final check to Chris Craftsman Development on December 1st, 2015. We didn't use the showers for a few weeks as we were waiting for shower doors and shower curtains to be delivered and installed.
On December 22nd, 2015 I noticed some grout laying in the bottom of the upstair?s bathroom tub. Closer inspection showed that the grout in both corners of the upstair?s shower were cracking from the tub to the ceiling. I took pictures and created a video to show Chris the problem and have him facilitate repairs. I also discovered that the toilet bowl in the 1st floor bathroom was loose. Here are the outcomes of my attempts to make contact with Chris Iannuzzi.
December 22, 2015 - Sent a text to Chris Iannuzzi?s cell phone explaining the problem and asking for a call back - No response
January 5, 2016 - Sent second text to Chris Iannuzzi?s cell phone and included pictures of the problem. - No response
January 9, 2016 - Called Chris Iannuzzi?s cell phone, no answer so I left a voice message - No Return Call from Chris
January 13, 2016 - Called Chris Craftsman Developments' answering service. Spoke to the operator and asked for a callback. - No Return Call
January 13, 2016 - Called Chris Craftsman Development?s answering service again to see if Chris received my message. The operator said she sent the message electronically and would send it a second time. - No Return Call from Chris.Prior to signing the contract Chris returned my calls promptly, almost immediately. After signing, not so much.
One additional point of caution. Make sure anything you want done is specifically spelled out in the contract. Chris will tell you that
anything they find "they will take care of" (his words not mine). The words left out of the statement are "for a price".
Getting back to the grout issue. I ultimately called the 'foreman' on our project and explained the problem. The foreman stopped by two
days later along with the person who did our grout. They tightened the toilet bowl and then made the following statement:
"Didn't Chris explain to you that it could take up to a year for everything to settle?" "With the winter months and the cold weather the walls will move and the grout will crack". The foreman said to call him back in a few month after everything settles and he'll fix it.
I have checked with another tile mechanic and he has never heard of such a situation happening. It's truly insulting that they think I'm that stupid to believe that story. I just shook my head and they left.
I've posted pictures and a video of the issues so you can decide for yourself if you would want to hire Chris Craftsman Development for your next project.
Licensing
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