Ted Collins Tree & Landscape

Apparently, Ted Collins bought out our lawn maintenance guy's business. We asked our guy several times when he would come to clean leaves, and it was always "next week". After a few snows, we had just about given up that they would show. Then one day without notice, a crew from Ted Collins showed up unannounced. They had 8 guys and finished the job in 40 minutes. We then got a bill for over $500. Seems a bit excessive for 6 man-hours of blowing leaves.

nice job on the design. downhill from there. First, we got sand in our sunroom from the construction. We had to get it professionally cleaned which, after some discussion, they paid for. Next, they put a dent in our siding that they did nothing about. A year after installation, we had straight line marks on a third of the pavers. Everyone who looked at it said it was unusual. We were told they would come back with a plan, but to let it weather during the winter. When spring came, everyone changed their tune. It was just efflorescence (even tho they admitted it was unusual.) They left us a gallon of cleaner so we could clean it ourselves. That was pretty insulting. After writing letters to the President and the President of the paver distributor, neither of whom responded, a manufacturers rep came over to do the cleaning. He pointed out that the cleaner contained an acid...maybe sulfuric acid...and they didn't recommend that homeowners use it themselves. No one told us that. The cleaning helped, though we still have unusual straight horizontal lines on many pavers and another problem: In a patio less than two years old, we have weeds and anthills coming up through the poly sand seams. We reported this, but heard nothing back. Good riddance I guess. Since we had had good work from them 15 years before on raised beds, we had confidence in their work. Their lack of accountability, responsiveness and the results we had at every step of the project pretty much ended that confidence. Overall, a very disappointing experience start to finish.

Everything was actually good with the exception that it took a very long time, several months, to come out and actually do the service.

They did extra work to avoid damaging surrounding trees, That took a little extra time but it was well worth it.

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I am very satisfied.

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I received several estimates and in my opinion Ted Collins was the only service that knew how to safely handle this tree.
The entire crew worked efficiently and expertly.  The precision that was required due to power lines, and landscaping was excellent. 
The tree was over 60 years old and had a large trunk that was split and needed to be removed quickly before causing a power outage or injuring anyone that could be walking nearby when it finally went.
I would gladly use recommend Ted Collins.

They came to do fertilization.

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... when VERY well... job was done when expected and they have us on their call list to have the treatment done again in 2 years.

They are not the most competitive cost wise but they have excellent quality.

These guys are great! Responsive and on target for what needed to be done. I will definitely call them again.

Very professional and efficient.

The tree limbs were hi up and over power lines and a shed so it was difficult work and they did a great job and they gave me a very fair price

In late April 2012 I contacted Ted Collins to replace some bushes that did not make it through the winter and to replace some bushes that ended up not all being the same variety, so the bushes did not match.  I started working with a new sales woman to discuss the warranteed items and she was very unresponsive and when they finally sent a crew to my property to do the work after 6 weeks (their policy is to complete warranty work within 2 weeks), they did a horrible job.  They left dead bushes in the ground and planted other bushes in what appeared to be random spots.  When I discussed the errors with the sales woman indicating the crew needed supervision or they needed to make judgements about their work, she flat out told me she could not possibly oversee all the work that is done on her jobs AND that the crew was not paid to make judgement calls.  I am now working directly with the owner.  When the owner came to review the issues he indicated he could not understand why the crew had done some of the the things they had done.  Whereas the owner has gone a long way to remedy all the errors, their job is still not complete.  There is a last small change needed because they planted the wrong grasses and I attempted to contact the owner for 7 weeks with e-mails and voice mails with no response until I told him I was going to file a Better Business Bureau claim. He immediately responded to me since I was going to file a claim. I will never use Ted Collins for any services again.

Their services are very assessable and they call to let you know when they are coming. They do a very good job.

It's a good company. I would say they are not the cheapest by a long shot but they do a very good job.  I feel like the work they done for me was worth the money. It was a big job. You get what you pay for.