BUDGET BLINDS
About us
Made to measure blinds, shades, plantation shutters and soft treatments for residential and commercial applications. We are the national leader for Shop-At-Home window coverings with over 800 franchisees serving all 50 states and Canada. Paul & David Wood have been servicing greater Rochester and the Finger Lakes for 10 years and have built a customer base of over 3000 new, repeat and referred customers.
Business highlights
Services we offer
Free In-Home or Office consultations that include professional measuring, product selections and installation. Service after the sale and warranty service also provided.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 9% | ||
| 9% | ||
| 0% | ||
| 0% |
"Thank you [member name removed]! Yes, I would agree that we have some of the best consumer warranties in the industry. Our "No Questions Asked" warranty allows for a one time replacement of your window treatment (in the same specs as the original order) for any type of accidental damage caused after installation. This could be due to pets, kids, grandkids or a great holiday party! : ) Most of our manufacturers carry a 5 year "NQA" warranty but the one [member name removed] used is for as long as you own you home (Enlightened Style)."
Shades at BB's website: http://www.budgetblinds.com/brands/enlightened-style-window-coverings/
I believe this is the type of shade from the MFR website: http://www.enlightenedstyle.com/es-products/honeycomb-shades-details
The MFR supposedly has a committment to satisfaction, which I will say at this point is severely reduced: http://www.enlightenedstyle.com/
9/24/14 Update - 4 business days have passed since we reached out to Paul, and our messages have so far gone UNRETURNED. It is a cell phone and one of the times I heard the telltale beeps letting me know he was on the other line. I don't blame him for not taking my call immediately, but please return the message! Somewhat resigned to disappointment at this point. I will keep checking back here, if for no other reason than to advise and update. I have scaled back both responsiveness and professionalism from B to C.
"In response to [Member Name] post, I had already re-ordered a brand new shade from the mfr. based on his voicemail letting me know that it was for his daughters room. I then sent [Member Name] a text letting him know that the shade had been re-ordered. It turns out that the out of town phone number that he called me on was not his cell but an internet phone number so he did not get my text. [Member Name] then called me again and I did explain the above to him. He has a brand new shade on his way to him. Enlightened Style is one of my two largest vendors. I sell thousands of their cordless cell shades every year and have done so for the last 11years. I stand behind their product as being one of the best in the industry and so do they. If [Member Name] continues to have issues with any of his shades, I will address them, as I have with all my customers for 11 years. Thank you, Paul Wood, Owner"
Licensing
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