Fancher Appliance

The "technician" sent to my house was unaware of any A/C technical knowledge. I was billed in excess of 300 dollars. I promptly paid the bill. The A/C system did not work after the visit. I contacted Fancher and was told that the "technician" was fired because he was unqualified to service A/C units...and...I was told that a qualified technician would be sent to fix the problem. The qualified technician was scheduled to arrive at 1PM. The qualified technician was 3 hours late and later (after I once again re-contacted Fancher) claimed that he was "unaware" of the scheduled appointment. I needed to re-schedule the appointment. I re-contacted Fancher and Fancher has refused to return my contact. This is a pathetic customer service situation. If you hire Fancher...good luck...I will never use them or refer them for any A/C or heating work. Fancher decided not to contact me...this is the opposite of customer service....it is unacceptable in the competitive business world.

Excellent.

Kyle came out and talked to us about our needs. We installed a new high efficiency Lennox. There was a factory recall, Kyle and his team worked with us till we got it right!

The boiler to my heating system needed to be replaced.  I called 6 places to give estimates.  The price was in line with the low estimates.  The service was done on time and the installation was done quickly and efficiently.  The workmen made sure everything worked as required and cleaned up after they were finished.  I highly recommend them for plumbing and/or heating needs.