Full service plumbing, heating and air conditioning repair and service contractor. Our certified technicians arrive uniformed with company photo ID, a fully stocked truck and we guarantee all work for 24 months. Service agreements and service maintenance plans are also available.
Please don't use Pipe Doctor in Valley Stream. I requested maintenance be done on my water storage tank and was told by the technician that my tank was in decent condition and did not need to be replaced, but then to be told when changing the anode rods it caused a leak in my tank. I didn't want to blame them because I knew my tank was old and did need to be replaced soon, so I bought a new tank. They still charged for the rods installation but confirmed that once we buy a new tank, they would come back to install a new tank. When I called back for them to come back and install the new tank, I was given the run around on when they could replace my tank, so I asked to speak with the manager (Mike- part owner) to be told that they could have someone out next week instead. I told them that I have a newborn and can’t wait 4 days without heat. The level of disrespect when speaking with Mike was very unprofessional and unnecessary. Mike even spoke about my wife and my newborn unprofessionally over the phone, it infuriated me, so I showed up at the office and Mike threatened me with an gun and a pipe wrench in front of other employees- I recorded some of the event and no one said anything to him. Mike then questioned me about my legal status! As a proud military veteran, I am disgusted with the outrageous treatment. I filed a police report and restraining order and will attempt to have Mike arrested because he mentioned where I live and threatened to visit my wife and child! Please don't use this business. 1
Description of Work: Maintenance on a water storage tank.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$900
Pat D.
06/2017
5.0
plumbing
+ -1 more
Exceptionally meticulous.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Patricia M.
04/2017
5.0
electrician
+ -1 more
unknown
Description of Work: ..
Rating Category
Rating out of 5
Yes, I recommend this pro
Tony M.
04/2017
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Called a dozen other plumbers, none answered phone except Pipe Doctor. Marc tried to help over phone but quickly dispatched a tech to my house. Was fixed within an hour.
Description of Work: Came home to a dead furnace and a cold house
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Filtration and Softening,
Water Heaters
FAQ
Pipe Doctor Plumbing, Heating & Air Conditioning is currently rated 4 overall out of 5.
Sunday: 10:00 AM - 2:00 PM
Monday: 7:00 AM - 10:00 PM
Tuesday: 7:00 AM - 10:00 PM
Wednesday: 7:00 AM - 10:00 PM
Thursday: 7:00 AM - 10:00 PM
Friday: 7:00 AM - 10:00 PM
Saturday: Closed
Pipe Doctor Plumbing, Heating & Air Conditioning accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, Pipe Doctor Plumbing, Heating & Air Conditioning does not offer free project estimates.
Yes, Pipe Doctor Plumbing, Heating & Air Conditioning offers eco-friendly accreditations.
No, Pipe Doctor Plumbing, Heating & Air Conditioning does not offer a senior discount.
Yes, Pipe Doctor Plumbing, Heating & Air Conditioning offers emergency services.
Yes, Pipe Doctor Plumbing, Heating & Air Conditioning offers warranties.
Pipe Doctor Plumbing, Heating & Air Conditioning offers the following services: Plumbing Heating Air Conditioning