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911 Restoration

Water & Smoke Damage

Reviews

4.32 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
4.3
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-2 of 2 reviews

Matthew D.
04/2016
1.0
We had Roy I think his name was out to our condo building to investigate ark water streaks on the interior of the drywall in a condo building. They appeared every 16 inches and were dark in color. We had no idea what was causing this. 911 Restoration came out to investigate, and supplied an estimate for over $7,100. This included ripping out all the drywall and kitchen cabinets, replacing all the insulation, rehanging drywall, sanding priming and painting. This seemed extremely extensive, so we got a second opinion. They informed us that the humidifier was simply turned too high. That combined with the fact that candles were being burned often, and the soot and humidity combined to create the dark marks. So no repairs were necessary besides turning down the humidifier. And 911 wanted over $7,000! Sorry, no.
Description of Work: Estimate for water streaks in interior of condo building

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
5.0
punctuality
5.0

$7,100

Marc & Johanna L.
09/2014
5.0
We called them on a Wednesday and they were able to come the next day. They didn't throw everything out. They left some things on the lawn in heavy plastic bags so we could decide what we wanted. They were respectful of our property. When they came to pick up the drying machinery, I asked them to spray one more time for mold since when they did it the first time it was still wet. They were very accommodating and punctual. We only had one other estimate.
Description of Work: We had 1 1/2 inches of water throughout the basement. They also sprayed to make sure mold didn't form.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

    Contact information

    unknown, Unknown, NY


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water & Smoke Damage

    FAQ

    911 Restoration is currently rated 4.3 overall out of 5.
    No, 911 Restoration does not offer free project estimates.
    No, 911 Restoration does not offer eco-friendly accreditations.
    No, 911 Restoration does not offer a senior discount.
    No, 911 Restoration does not offer emergency services.
    No, 911 Restoration does not offer warranties.

    Contact information

    unknown, Unknown, NY