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National Appliance
Refrigeration System - Install or Replace - For Business, Commercial Refrigeration System Repair or Service, Dishwasher Repair or Service,
About us
Family owned and operated for 3 generations serving our customers and communities for over 46 years. We take pride in everything we do in both sales and service. Our Service Manager has been with our company for over 40 years. We are dedicated to helping our customers solve their problems both in person and on the phone. Please visit us @www.nationalapplianceli.com
Business highlights
Emergency services offered
57 years of experience
Services we offer
We service all major residential appliances, sorry, we do not service commercial appliances
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.830 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 0% | ||
| 0% | ||
| 3% | ||
| 3% |
Showing 1-25 of 30 reviews
David C.
Feb 2021
I haven't used the appliance in the six years since my wife passed away, but when I looked inside one day, I found an inch of standing water in it. Long story short, the repairman found the intake valve was leaking, and since I no longer have need for the dishwasher, he went to the basement and found the appropriate shutoff valve, came up, spun out the standing water, and all's well. You might say that he didn't fix the dishwasher. He didn't. He fixed the problem. IL don't worry about harboring a mold factory, and go on cleaning my few dishes the old fashioned way.
Chris J.
Jan 2021
Washer/Dryer Repair
Ben T.
Dec 2020
Outstanding! Ray was terrific explaining the rear legs of the rear legs of the washer needed to slightly lifted to better stablize the machine since it was on a platform. The machine itself checked out fine. I just needed to pay a service call. He was on time and very honest. Highly recommended!
Bhavik P.
Nov 2020
Diagnosed the problem fast...Ordered parts but significant delay in parts without accountability...after few weeks installed the parts...Issue started again after a month..called for warranty...no response for weeks...followed up again than received the visit....was told one of the parts on replaced assembly gone bad and need to replace which should arrive in 2-3 days but it didn't...still awaiting to get it repaired.... suggest try someone more professional with better commitment to customer service.
Linda W.
Jun 2020
Serviceman showed me transmission casing broke then jamed spinning...recommended new machine. National Appliance also sells refurbished machines. In the same day a nice May tag washer was delivered and installed all for $375..repair was $65. I feel this was a great deal.
Robert R.
Jan 2020
Ray was right on time. Very knowledgeable. Fixed the problem at a very fair price.
Richard P.
Nov 2019
Went well but took nearly one week to get needed part.
Laurence O.
Sep 2019
very good . Technician Ray, was real good at his work
Stephen G.
Jun 2019
Work done in a timely manner professionally done
Donald R.
Feb 2019
Came in to diagnose problem . Ordered the appropriate part and returned the following week to install.
Response from National Appliance
"Thank you very much We are very glad you we pleased with our services We are here for any of your appliance needs. Have a good day and thank u again"
Gloria F.
Feb 2019
Extremely well.... the technician, Ray, was informative and professional
Kathleen B.
Jan 2019
I highly recommend National Appliance from start to finish! They provided information, research to assess the situation and best approach, choosing and purchasing a new oven, to the removal, and installation in a tricky, tight location including up 1.5 flights of stairs. Everyone was professional and a pleasure to do business with. They made the entire process a breeze for me as a consumer.
Julie D.
Jan 2019
Excellent.... Ray was wonderful.... very knowledgeable
Stephen C.
Oct 2018
Ray and National could not have been more responsive, courteous and professional. From call to completed repair in five hours. I would heartily recommend them for any appliance repair and I will not hesitate to call on them again should the need arise
Kay M.
Sep 2018
Over rode starter button
Kevin M.
Sep 2018
Thought I may need a new motor, turned out small plastic part was broken. Repairman called at 9 said he would arrive before noon. Showed up at 10 and repair completed by 10:30. Professional, Courteous. The best in the business. Will hire again without hesitation.
Kevin S.
Aug 2018
The project went very well. The technician, Ray, was both amiable and knowledgeable. He quickly diagnosed the problems and addressed them quickly and efficiently at a fair and reasonable cost. I would definitely contact him for future projects. Kevin S.
Rita K.
Jul 2018
Ray showed up and reset the thermostat and said it’s fixed. Which it wasn’t. I have called them at least 3 times to let them know. Ray finally calls me back and starts yelling and telling me how he doesn’t have time. Let’s start with you are in the service industry- how dare you get rude with me and start yelling! Second- you didn’t fix my Samsung fridge because it’s still not freezing items. Don’t tell me to plug it out for another 24 hours- I already tried that and it didn’t work. And I called the credit card company and to stop payment! Don’t call them!!! You will regret it!
Response from National Appliance
"customer paid for a service call and we attempted to resolve issue with a control board reset. When that didn't work after several days the customer while trying to schedule a follow up appointment was being unusually unreasonable about a time frame to schedule and got upset that we couldn't accommodate her busy schedule and said forget it and hung up. we make every attempt to accommodate peoples sched even calling 30 min prior"
Leslie T.
Jun 2018
Ray came within time frame, and even called to tell me he would be a little late. He checked the refrigerator and identified the problem within the first 10 minutes he was here. The manufacturer's service team and another repairman were not able to repair it in the past. I will definitely call Ray when I need other appliances repaired. I have already shared his name and number with friends.
Viktor K.
Mar 2018
Excellent job. Very professional. Highly recommend.
Sally D.
Aug 2017
The technician Ray came and assessed the ice maker and determined it needed a new motor. It took a few days to get the part and was installed efficiently. Ray was a professional and knew exactly what needed to be done. I was very happy with his work and will definitely recommend him and the company for repairs.
Ray L.
Jun 2017
From the initial person who answered my call Helene to the service tech who responded they were professional and thorough Tech was on time knew the product well diagnosed and repaired in one visit and in less than an hour in my home
Maria C.
Jun 2017
Excellent! Ray is a very nice man. He returned my call right away, and came the same day. He is very honest. The condenser fan motor was not working. He could have easily sold me another one, but he told the truth! A miracle, right? He showed me that it was clogged up with dust, and the fan was not able to turn! Well, when is the last time you dragged out your refrigerator to dust? He vacuumed it out, and all is well! I am so happy that I now have a repairman!
John J Q.
May 2017
Great. Fixed and up and running.
Marty B.
May 2017
Extremely pleased with this company and their service man
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
National Appliance is currently rated 4.8 overall out of 5.
National Appliance accepts the following forms of payment: CreditCard
No, National Appliance does not offer free project estimates.
No, National Appliance does not offer eco-friendly accreditations.
No, National Appliance does not offer a senior discount.
Yes, National Appliance offers emergency services.
No, National Appliance does not offer warranties.
Contact Information
296 Uniondale Ave, Uniondale, NY 11553
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