Bastos Iron Work

Terrible... Complete bait and switch. It wasn't until The work was completed that I realized the contractor who responded was operating under Bastos, but was someone completely different. The work was completed, but they completely disregarded blueprints we had drawn up. They have yet to fix it... We filed a better business bureau complaint and will likely sue to get our money back... Awful

Bastos told us that it would take approximately 2 weeks to come and install railing.  We gave him a deposit and had to call repeatedly until they performed the service.   A few weeks after railing was installed (and we paid in full) the top of the wrought iron starting turning white.  We contacted them but they did not return calls.  We then waited until the snow melted last month and noticed that the black railing not only had a whilte coating on it but had rust marks. We called again and the number listed is now not in service. We reached someone else who speaks very little English.  He promised to come over 3 times to look at the railing and has never shown up.  This is the first referral that I used from Angie's list without another reference.  I don't think I will use Angie's list ever again.

i only used 2  contractors from angies list and they both screwed me. this one takes the deposit, promises a date and then doesnt answer their phone and when they do they say someone will call back, but no one does. finally they installed one of the three railings inside my tenants apartment. but the outside and staircase railing is missing leaving me with an apartment i can not rent, liability for my tenant and i can not get insurance without railings.  

Right now I might have to sue them to get my money back.

It went wonderful. The railings look beautiful. I had one other quote that was more than twice what Bastos charged. Everyone who worked for them was very professional and courteous.

excellent. Very nice and on time with everything

Good price, excellent work. Would use them in the future. Clean, responsive, professional.

Joao showed up the same day I called to give an estimate, and did the work in a professional manner. The price was the same as the estimate. They missed one day and called late, but other than that they were true pros. would recommend.

The experience went well. And I am very open to having him provide services to my fence, once we budget for all the other home repairs.

I used them for a project and they did a great job. I was very pleased with their service. I think the quality of the product that they delivered was better than what I had expected. They were prompt about getting back to me when I called to make an appointment. They were there when they said they were going to be there. They had a very quick turnaround on finishing the piece. I didn't have it installed for a few days as we had constant rain. While they were ready to do it the weather was not cooperating. It wasn't a problem to me but they were ready to really install it when the weather clears. They did a great job on the installation. The railing is very small and it was a railing over just one step. It wasn't a 10 step entry and it was a very short piece. I thought the price was a little on the high side. I wanted them to make sure the footing that went into the ground of the step was secure and fastened and it won't shift in the winter. They had to do some work on that and it was kind of additional. They had to make sure the area was secure. I also realized that there was a minimum price and they would charge a certain amount of money. I was not shocked at the price but I would have liked it to be a little cheaper. They delivered a product that was actually better than I expected.

A great experience start to finish. He scheduled a same day estimate and went to work the same day. Great!

Everything went perfectly. He is very good and clean. I am pleased with his work.

unparalled excellence in performance, professionalism and quality.

Excellent experience overall. I called this company based on a recommendation of a friend. The owner promptly returned my call. The owner made an appointment with me at my convenience (mid-day on a Saturday). The owner arrived on time for that meeting and provided me with an estimate (not very detailed, but that did not matter to me). A few days later, I called the owner to hire him for the job. He asked for $800 up front for the cost of some of the materials and indicated the job would be handled within two weeks. He kept it promised. We have a beautifully installed railing and it was done hassle free and on-time.