Description of Work: Called several times for a quote; he hung up on my wife and then me! All i asked is if he repaired a broken pane, and he hangs up! And NOT a phone glitch!
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Louis R.
07/2017
1.0
glass repair, screen repair
 + 0 more
Provider came to my house in late June to take measurements and requested a $55 estimate fee. Hadn't mentioned the fee before, but he said it could be applied to service so no big deal. He said he would provide an estimate after the 4th of July holiday. Today is July 26th, and we have yet to receive the estimate that we paid for, we get the runaround every time we call ("he left for the day" or "still waiting to hear back on something"), and the provider scolded my wife for giving his secretary a hard time! Completely unprofessional from start to finish, stay far away!
Description of Work: I needed some replacement screens and windows
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$55
WARREN W.
07/2016
4.0
doors
 + -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
punctuality
4.0
Edward N.
08/2015
5.0
screen repair, doors
 + 0 more
unknown
Description of Work: Repaired a screen on sliding patio door. Very nice job, worth the cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$36
Gary K.
12/2014
3.0
doors
 + -1 more
unknown
Description of Work: Replaced a single pane of window glass, cost of glass $15.00 +- installation/delivery charge $100.00 +-! I was never quoted this and was astonished when I was told the bill. I had them send a copy of the invoice with the break down. Am still in shock!
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$130
John C.
08/2013
1.0
doors
 + -1 more
I had used this vendor before, on good recommendation, to replace the windshield on my classic 1961 Imperial two years ago, and they did a very good job then, so I sent my son there when his glass cracked. Apparently, they have a very different attitude toward more ordinary cars like his. They spent just a few hours on it. They broke most of the surrounding trim. They mislocated the glass on a too-thick, sloppy bed of silicone. They failed to do anything with the rust. They just stuck the trim down (sort of) with more silicone. Horrid quality! Ethan went back to object as the trim blew loose on the way home. He was told that they didn't bother doing a better job because the car didn't look like it was worth it! They refused to do any further repair, or to help pay for the replacement trim and clips (not all were broken, but the thick silicone prevented them fitting again or being reused). The new windshield broke on its third day. When done, this job will cost three times the 'Quality' Glass price.
Description of Work: In theory, according to the order, they were to replace a cracked windshield on my son's 2000 Subaru and clean & repaint a rust spot at the opening, while the glass was out.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$288
Irene U.
06/2013
5.0
glass repair, screen repair, doors
 + 1 more
I dropped off 2 screens at troy and asked them to come over and pick up a broken window and 2 sliding screen doors. They fixed everything with very good quality.
Description of Work: repaired 2 window screens, one broken window and 2 sliding screen doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Bruce H.
03/2012
5.0
glass repair, doors
 + 0 more
The replacement of the cloudy thermopane window was very well done. It was done within the estimate and time frame in a professional manner. Everything went very well. My wife and I are very pleased with the whole job.
Description of Work: This past winter, one of the sliders on deck lost its seal and became cloudy. I called Quality Glass on the recommendation of my neighbor, Mike came out and measured for the replacement. He called when the the glass was ready and came out with another man and replaced the glass. Looks like new. Work was done professionally and quickly. Quality has my thanks and recommendation ot anyone else who needs thermopane wildow replacement.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Doors,
Glass and Mirrors,
Screen repair,
Auto Glass,
Skylights,
Windows
FAQ
QUALITY GLASS INC. is currently rated 3.4 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
QUALITY GLASS INC. accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, QUALITY GLASS INC. does not offer free project estimates.
No, QUALITY GLASS INC. does not offer eco-friendly accreditations.
No, QUALITY GLASS INC. does not offer a senior discount.
No, QUALITY GLASS INC. does not offer emergency services.
Yes, QUALITY GLASS INC. offers warranties.
QUALITY GLASS INC. offers the following services: Auto Glass,Insulated and Storm Windows, Tabletops, Mirrors, Fireplace Glass, RV Glass Replacement, On-site construction Equipment Glass Replacement