Lacuna Pool Services Inc

Very well. No problems and a beautiful job. Pump worked flawlessly all summer.

Perfect. Work was always done on time and date it was promised.

Tom's work is excellent, he is punctual and very knowledgeable about everything pool related, and his prices are comparatively reasonable.

Tom replaced a failed pump motor that was still under warranty (not his fault). He came out the day after I called and replaced the motor at no charge. I am really impressed with the way Tom stands by his work and he will continue to be my "go-to guy" whenever I need pool service.

Lacuna Pool Services replaced my failing pump motor for my in-ground pool on short notice. Tom impressed in all respects: he was knowledgeable, thorough, professional and friendly. After replacing the pump motor, he noticed my vinyl liner had come out of the liner track and he fixed that as well. He also replaced some o-rings and other seals in the pump area that had contributed to an air leak and he shared a number of useful pool maintenance tips as well. This was my first time using Lacuna pool but I was so pleased with Tom's work that I will be using him for all of my future pool repairs and services.

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They are very cordial and efficient.

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When I initially called, Tom took the time to answer all of my questions. He arrived promptly, checked over the pool, and pointed out some repairs that needed to be made. He returned when I was at work to make the repairs as he had to go and get parts. He earns extra points for taking the time out to play with my dog and even left him with a piece of PVC pipe to play with. Can't find one bad thing to say. Will definitely continue to use him.

Gave me three grades of pool covers and several color options. The Pool cover was installed and my pool closed on my closing date. Was also given instructions on how to remove the cover in spring and how there may be some stretching over the winter of the cover so that the following year the straps may need to be adjusted. Work was outstanding. I would not hesitate to contact again.

Original call was to replace valves on our pump because we couldn't pump down to close, but Tom came out and took a look at it and advised us to hold off until the spring. He gave us an alternative way which worked great. They did a partial close for us and gave great advise. They could easily have taken our money because we were clueless. In our book honesty is #1! They were right on time and got right to work. Very knowledgeable in their field.

This project became a night-mare due to a concrete contractor who kept promising to show and do work but never showed. This went on for a couple of months leading to us essentially being captive of our house waiting for them to show. Given the extensiveness of the repairs, most of the work could not be done until the concrete contractor tore out existing concrete deck around the pool. Tom persisted in contacting the concrete contractor (as did we) and eventually came up with another contractor who came within a week and completed the tear out in 4- 5 hours. This was almost two months into the project. Once the new concrete contractor was obtained, the remainder of the project (which was most of the repair work required), went smoothly.

Tom is a bright, affable, exceptionally hard working and responsible individual. We are delighted with the final results and will be using Tom to install a winter cover for the pool in Sept.