Casale Landscaping and Lawncare

"The sod pieces were "mixed" together as recommended by the sod provider. If sod is pushed together too tightly, edges may not knit to the ground. Sod is not suppose to be laid with the purpose of making straight lines. View proper installation technique here: http://www.saratogasod.com/installation/self.cfm Leveling the ground was never part of the job description. The homeowner and I agreed; I would remove all weeds, rototill the area and lay sod. Usually I bring in extra topsoil to ensure the sod takes. In this case the homeowner said that was not necessary due to the quality of the property's topsoil. I find this complaint to be a surprise as the homeowner stated he was satisfied after our completion and had watched us work for most of the day. His neighbor also complimented our work as he too also watched us work for most of the day. A picture is worth a thousand words. Please make your own opinion on the job by viewing a photo of the completed job here: http://www.facebook.com/photo.php?fbid=139647059451546&set=a.107806609302258.16264.107797149303204&type=1&theater If the link does not work the picture is located on our facebook page: www.facebook.com/casalelandscaping The picture is in the album "Our Work" and the description is "Sod Installation Nassau, NY" We always guarantee satisfaction. If we had been made aware of this complaint we would have been more than happy to come back and fix it for them."